MONDAY 05-02-22
26760 Jeanne McGregor 5034 Washington St Gary IN 219-381-4903 From 04/21/22
Subject: REF-Frigidaire TF
Model: FFTR1814LWJ
Serial: 3R33916107
Repair: Installed IM, valve, seal and handles. Tested Good.
PHS 2877149 From 04/19/22
Kathleen Morgan 2051 Wright St Gary IN 219-487-5324
REF-Frigidaire TF
Repair: Installed timer, heater and hinge. Tested good.
26812 1st Year From 04/25/22
Yesnia Zamora 4931 Catalpa Ave Hammond IN 219-359-8629
REF-WP SxS
Repair: Installed filter housing. Tested good.
PHS 2883456 Stephanie Collins-Washington 1007 Lyons St Hammond IN 219-201-5886
Subject: REF-Frigidaire Kenmore
Model: 253.77889508
Serial: BA73135636
Issue: No ice, water in ref
Diagnosis: IM failed to complete harvest. Diffuser seal fail in ref. Valve not sending water
Recommended: Replace IM+valve kit IM116000, diffuser parts 240362601 241542001
26751 From 04/21/22 James & Pam McCue 10973 Elkhart Pl CP IN
OVEN-GE
Repair: Installed module and electrodes. Tested good.
26871 1st Year Greta Banzen 1718 W 134th Ct CP IN 219-663-3428 219-629-9367
Subject: DISH-WP
Model: WDT970SAKV0
Serial: FB1001083
Issue: No heat
Diagnosis: No faults in mem. Heater worked in diags
Recommended: Replace turbidity sensor W11410464
26806 PHS from 04/25/22 Jacy Frangello 2763 Arizona St Lake Station IN 219-588-6854
WASHER-Kenmore DD
Repair: Restored motor shaft. Installed coupling, dogs and pump. Tested good.
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TUESDAY 05/03/22
PHS 2824190 From 12/15/21 Nanci Carrothers 9334 Ellen Dr Highland IN 219-513-8099
Oven-Hotpoint
Repair: Installed temp sensor. Tested good.
PHS 2864559 From 03/16/22 Nabila Subuh 3016 98th St Highland IN 219-805-1358
Dryer-WP belt
Repair: Installed belt. Tested good.
26749 1st Year From 04/22/22 Nicoletta Cocoski 8619 Manor House Drive St John IN
Oven-WP
*wrong color UI. Ordered W11339755
PHS 2884085 A D Kollintzas 1500 Briar Crossing Dr Dyer IN 219-227-9135
Subject: REF-GE FDBF
Model: PFE28KYNBFS
Serial: RRS520472
Issue: Temps in ref
Diagnosis: Temp sensor out of range
Recommended: Replace sensor WR55X10025
26869 Robert Klootwyk 70 Trillium Dyer IN 708-522-3940 708-522-3941
Subject: REF-WP FDBF
Model: WRF555SDFZ11
Serial: KX3200953
Issue: Too cold in ref
Diagnosis: Confirmed temps in low 30s. Temp sensor out of range.
Recommended: Replace thermistor W1031760
From 04/26/22 Alice Kalwinski 395 W 550 N Valpo IN
Washer-May commercial
Repair: Installed suspension. Ran calibration. Tested good.\
26827 CC From 04/27/22 David Reed 647 Yorktown CP IN
REF-GE FDBF noise
Repair: Installed ref evap fan WR60X26866. Tested good. D89 L70 P60 T4.20 Tot 223.20
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WEDNESDAY 05/04/22
26859 CC Terry Steagall 8577 Kleinman Highland IN 219-789-8000
Subject: DRYER-SQ
Model:
Serial:
Issue: Poor heat.
Diagnosis: Clogged vent, weak coils.
Repair: Removed lint, vacuumed int and blower. Installed coils. Recommend hvac tech clean house vent. D89 L70 P22 T1.54 Tot 182.54
PHS 286239 From 03/30/22 David Mora 7338 Jefferson Ave Hammond IN
*New ctrl pre damaged. Re-ordered.
PHS 2883503 Sandra Adams 4544 Grant St Gary IN 219-629-9845
Subject: REF-Frigidaire SxS
Model: FFSS2614QE0
Serial: 4A41311452
Issue: Poor Cooling
Diagnosis: Sealed System failure, ice at top, coils dry.
Recommended: Cost exceeds warranty, deem
26819 CC From 04/26/22 Madeline Amos 1726 W 50th Place Gary IN
REF-MAY BF defrost
Repair: Installed control. Programmed. Forced defrost to test. D89 L70 P140 T9.80 Tot 308.80
26875 CC Craig Chism 10017 Twin Creek Blvd Munster IN 219-781-5538 219-923-6043
Subject: WASHER-May VMW
Model: MVWX700XW01
Serial: C14731663
Issue: Clicking
Diagnosis: Trans leak, damaged shifter and motor
Recommended: Replace unit D45
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THURSDAY 05/05/22
PHS 2884119 Bessie Smith 7235 Harrison Ave Hammond IN 219-629-5840
Subject: OVEN-WP
Model: WFG52050FS0
Serial: R73734199
Issue: Oven heat and burner
Diagnosis: Oven sparker out of alignment. Front left burner clogged.
Repair: Aligned sparker and cleaned burner. Tested good.
26885 CC Judith Knapp 7220 Forest Ave Hammond IN 219-937-9005
REF-WP SxS
Service: Installed water filter. Flushed reservoir. Tested good. D89 P50 T3.50 Tot 142.50
26888 1st Year Jeaninne McMahon 10582 Mahogany Terrace St John IN 219-730-0375
Subject: REF_KA FDBF
Model: KRFC302ESS06
Serial: KA4705147
Issue: Noise and level
Diagnosis: Noise is ref damper
Recommended: Replace damper WPW10594329
Partial: Leveled ref
26911 CC Dave Pritt 9837 Arthur Pl CP IN 219-226-1601
Subject: DISH-GE
Model: GDT655SMJ0ES
Serial: ZG765129B
Issue: Not starting
Diagnosis: Hiccup. Unplugged, reset board. Main ctrl diagnostic passed. Onboard diags passed, no faults.
Recommended: If issue reoccurs, replace control WD21X24901. D89
26909 CC Barbara Huff 420 E 69th Ave Merrillville IN 219-616-7048
Subject: REF-Frigidaire SxS
Model: FFHS2622MSWA
Serial: 4A44421849
Issue: Too cold in ref
Diagnosis: Prev tech installed damper, cracked clips. Thermistor read 47 at 27 actual. Out of range.
Recommended: Replace thermistor 242278801 C63
Q D89 L70 P63 T4.41 Tot 226.41
26592 CC Evelyn Mitchell 3512 St. Joseph Hobart IN 219240-5818
Subject: WASHER-MAY VMW
Model: MVWX655DW1
Serial: C91242713
Issue: Constantly draining
Diagnosis: Machine in emergency drain mode on arrival. Cust left to soak overnight, triggered fault.
Recommended: Nuffin’ D89
——————————————————
FRIDAY 05/06/22
26835 CC From 04/27/22 Darci Bramlet 2570 E 102nd Pl CP IN 219-465-8809 219-465-8709
Ref-WP FDBF noise
Repair: Installed thermistor. D89 L70 P52 T3.64 Tot 214.64
26906 1st Yr Claude Rakowski 725 N Heather Ct Griffith IN 219-924-7963
Subject: WASHER-SQ
Model: AWN63RSN116TW01
Serial: 2105018714
Issue: Water in machine?
Diagnosis: Likely too much soap per SQ tech support
Recommended: Use less soap
26926 CC Tim Tully 618 1/2 N West St CP IN 219-746-3514|
Subject: DRYER-GE
Model: GTDX200GM1WW
Serial: VV747108A
Issue: Fails to start on occasion
Diagnosis: Possible intermittent start switch. Could not duplicate failure
Recommended: Holding off. Start switch WE4M519 C25
——————————————————
MONDAY 05/09/22
26940 1st Yr Jennifer Tomovic 7323 W 92nd Ln CP IN 219-308-8270
Subject: DISH-WP
Model: WDT750SAKZ0
Serial: FA1502746
Issue: Handle and Dispenser
Diagnosis: Dispenser difficult to close, Handle loose
Recommended: Replace dispenser WH412300
Partial: Tightened handle
26942 1st Yr Sheri Blanco 10732 Martinique Ln CP IN 219-741-3112 219-741-1961
Subject: REF-KA FDBF
Model: KRFF507HPS02
Serial: KA2114880
Issue: Mullion and striker
Diagnosis: Yep
Recommended: Mullion W10698196 and striker WPW10344432
PHS 2876827 From 04/20/22 John Kapella 9680 Bayberry Ct Demotte IN
REF-Kenmore WP SxS
Repair: Installed auger spring. Tested good.
26908 Gail Koch 9190 Norris Dr Hobart IN 219-741-9946
Subject: DISH-Jennair
Model: JDTSS247HS0
Serial: F94907950
Issue: Not Drying
Diagnosis: Likely failed optical sensor
Repair: Installed sensor W11084121. Ran diag, got heat.
——————————————————
TUESDAY 05/10/22
26943 1st Yr FOC Donna Cunningham 484 O’Hagan Drive CP IN
DISH-WP
Repair: Installed door panel. Ran diags, passed.
26952 1st Yr Kristie Smith 4659 W 125th Ave CP IN 219-669-5070
Subject: WASHER-May VMW DD
Model: MVW7232HW0
Serial: CX4403650
Issue: Not starting
Diagnosis: Multiple. Basket reengagement error, comm error, shifter drive fail, acu failure.
Recommended: Replace ACU W11419171, Stator W10915700 and clutch W10754448.
26830 Warr From 04/27/22 Niki Gagianas Mr Greek Gyros 1320 Tanglewood Ct CP IN
REF-GE FDBF IM
Repair: Installed new IM. Harvested, tested good.
26749 1st Yr From 04/22/22 Nicoletta Cocoski 8619 Manor House Dr St John IN 708-305-2472
Oven-WP UI
*Dented and scratched. Reordered W11339755
26869 CC From 05/02/22 Robert Klootwyk 70 Triilium Dyer IN 708-522-3940 708-522-3940
REF-WP FDBF Thermistor
Repair: Installed thermistor. D89 L70 P52 T3.64 Tot 214.64
24724 Warr From 10/22/21 Kevin Klebs 8636 Fairway Drive St John IN 219-808-8207 219-558-2144
REF WP
Repair: Installed thermistor. Cust installed ctrl.
——————————————————
THURSDAY 05/12/22
26909 CC From 05/05/22 Barbara Huff 420 E 69th Ave Merrilville IN 219-616-7048
REF Frigidaire SxS
Repair: Installed thermistor. D89 L70 P63 T4.41 Tot 226.41
26973 1st Yr Carol Riley 5215 Brookline Dr Portage IN 219-763-6039 219-688-3570
Subject: WASHER-Frigidaire FL
Model: GLTF2940FS1
Serial: XC82804044
Issue: Bellow
Diagnosis: Failed bellow and lid switch code
Recommended: Replace bellow 134515300 and switch 131763256
26941 1st Yr Dyan Colatriano 405 N Elmer St Griffith IN 219-303-1042
Subject: Stovetop-Frigidaire
Model:
Serial:
Issue: FR burner
Diagnosis: Factory flash in oriface
Repair: Removed flash. Tested good.
PHS 2884085 From 05/03/22 A D Kollintzas 1500 Briar Crossing Dr Dyer IN 219-227-9135
REF-GE FDBF Thermistor
Repair: Installed thermistor.
——————————————————
FRIDAY 05/13/22
PHS 2883456 From 05/02/22 Stephanie Collins-Washington 1007 Lyons St Hammond IN 219-201-5886
REF-Frigidaire IM and diffuser
Repair: Installed diffuser and IM. Tested good.
26977 PHS Phillip Ramos 2088 Bluebird Ct Portage IN 219-678-8712
Subject: DRYER-Kenmore WP TF
Model: 110.75132412
Serial: M81310380
Issue: Poor heat
Diagnosis: Lint in blower tower, weak valve coils
Recommended: Replace coils WPW10328643
Partial: Vacuumed blower.
26997 PHS Barbara Mulloy 7990 E 99th Ln CP IN 219-947-3543
Subject: OVEN-Kenmore
Model: 790.73432310
Serial: VF32251474
Issue: Oven not lighting
Diagnosis: Bum igniter
Recommended: Installed 5066 ign. Tested good.
26871 1st Yr From 05/02/22 Greta Banzen 1718 W 134th Ct CP IN 219-663-3428 219-629-9367
DISH-WP sensor
Repair: Installed turbidity sensor. Good.
26679 1st Yr From 04/20/22 Greg Bontempo 305 Van Buren St Hebron IN 219-669-9481
DISH-Multiple
*Ordered door switch and harness
26829 1st Yr From 04/27/22 Sheri & Gary Goodson 858 S 600 W Hebron IN 219-669-0728
REF-WP FDBF Lights
LED Modules failed. Need board W10830288
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MONDAY 05/16/22
26972 1st Yr Cynthia Linton 14505 Greystone Dr Dyer IN 708-466-8716
Subject: REF-WP FDBF
Model:
Serial:
Issue: No Ice/water
Diagnosis: Loose filter
Repair: Re installed filter. Tested good.
PHS 27012 Michael Dec 1936 Bluebird Ln Munster IN 219-923-9727
Subject: DRYER-WP
Model: GGW9250PW0
Serial: MR4920910
Issue: Controls
Diagnosis: Intermittent relay on main PCB
Recommended: Ctrl discontinued. Deem. $15
27010 CC Gelosomo’s Peter Anderson 11319 Broadway CP IN 219-299-9965
Subject: SQ commercial W/D
Model:
Serial:
Issue: Leak
Diagnosis: Tide pod in dispenser port
Repair: Removed obstruction. Cleaned door seal. Tested good. D89
26995 CC John Giordano 1465 Mybeck Pl CP IN 219-742-5724
Subject: DISH-KA
Model: KDTM354ESS3
Serial: FX0803215
Issue: Not starting
Diagnosis: Uncertain. Ran diagnostic, no faults. Drain clear, circ clear.
Recommended: If issue persists, 90 day guarantee. D89
26942 1st Yr from 05/09/22 Sheri Blanco 10732 Martinique Ln CP IN 219-741-3112 219-741-1961
REF-KA FDBF
*Wrong mullion color, ordered W10806457
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VACATION
——————————————————
SATURDAY 05/21/22
PHS 2869239 From 03/30/22 05/04/22
David Mora 7338 Jefferson Ave Hammond IN 219-931-6352
DISH-May
Repair: Installed ctrl. Tested good.
26923 1st Yr Shawn and Sue Ann Benham 2753 Hearthstone Drive Valpo IN 219-929-6793
DISH
Repair: Installed drip tray.
——————————————————
MONDAY 05/23/22
27052 CC Carol Bezat 614 E Pine St Griffith IN 219-838-6142 219-730-4661
Subject: DRYER-May Amana
Model: SDG4606AWW
Serial: 1008413CP
Issue: Noise
Diagnosis: Belt worn, likely idler noise
Recommended: Cust declined repair D89
26942 1st Yr Sheri Blanco 10732 Martinique Ln CP IN 219-741-3112 219-741-1961
REF-Mullion
Repair: Installed mullion. Tested good.
26977 PHS From 05/13/22 Phillip Ramos 2088 Bluebird Ct Portage IN 219-678-8712
Subject: DRYER-Kenmore WP TF
Model: 110.7513242
Serial: M81310380
Issue: Poor Heat
Diagnosis: Lint in blower, weak valve coils
Repair: Vacuumed blower, installed valve coils.
26973 WARR From 05/12/22 Carol Riley 5215 Brookline Dr Portage IN 219-763-6039 219-688-3570
WASHER-Switch and bellow
Repair: Installed switch and bellow. Tested good.
26829 PHS from 04/27/22 Sheri Goodson 858 S 600 W Hebron IN 219-669-0728
REF-WP FDBF Lights
Repair: Installed Light control board. Tested good.
27055 CC Lana Gaydula 1729 Beechview Ct CP IN 219-801-5871 630-401-3302
Subject: REF-KA built in top comp FDBF
Model:
Serial:
Issue: No ice and lights out
Diagnosis: IM stuck mid harvest. Ref top circuit lights only getting 1.5-2.5 v.
Recommended: Replace IM w11397192 and LED ctrl W11368839 C210
26535 EPIC from 04/06/22 Donald and Jeanette Seagal 10320 White Sand Ln Dyer IN 219-913-8355
DRYER-GE motor
Repair: Installed motor/blower and idler assembly. Tested good.
26536 EPIC from 04/06/22 Donald and Jeanette Seagal 10320 White Sand Ln Dyer IN 219-913-8355
WASHER-GE TL valve
Repair: Installed valve. Tested good.
——————————————————
TUESDAY 05/24/22
27082 PHS Sharon Raymond 7137 Carolina Ave Hammond IN 219-845-2241
Subject: DRYER-May TF
Model: MGDC215EW2
Serial: M64935137
Issue: Timer not advancing
Diagnosis: Confirmed timer not advancing, lint screen cracked.
Recommended: Replace timer WPW10185981 and screen W11607443
PHS 2881443 From 04/27/22 Tamyco and Timothy Metcalf 1733 171st Pl Hammond IN 708-466-9110
DISH-GE UI and ctrl
Repair: Installed UI and Ctrl. Tested good.
27083 PHS Michael Radbel 1122 Bluebird Ln Munster IN 219-201-7824
Subject: WASHER-Kenmore WP FL
Model: 110.4581400
Serial: CSS3307079
Issue: Not Spinning
Diagnosis: ZOMG. Motor broke off tub mount, damaged outer tub.
Recommended: Repair exceeds warrantee, deem. $15
PHS 2896940 Michael Schassburger 24 Timrick Dr Munster IN 708-653-1868
Subject: DRYER-WP FL
Model: WGD9550WW2
Serial: M04809272
Issue: No Run
Diagnosis: Idler pulley fell off, main ctrl fault, steamer port clogged
Recommended: Replace steamer port WPW10277503 and Ctrl WPW10256719
Partial: Installed idler arm assembly.
27101 Warr Claude Rakowski 725 N Heather Ct Griffith IN 219-924-7963
SQ WASHER
Order main control 204659P if covered by warr.
27040 1st Yr From way back Diane Wisiniewski 10008 Erie Pl Highland IN 219-765-8664
Replaced door, still does not close. Main frame bent/warped. Replace unit.
——————————————————
WEDNESDAY 05/25/22
27087 PHS Burt Exnar 3780 Harrison St Gary IN 219-433-7936 219-887-7856
Subject: OVEN-Crosley
Model: C31315VBQ
Serial: 10449923YY
Issue: Burners not lighting
Diagnosis: Failed spark igniter, wiring harness damaged
Recommended: Harnesses NLA. Deem.
27100 PHS William Fraley 2020 Vigo St Lake Station IN 219-628-0595
Subject: WASHER-May FL
Model: MHWE300VF00
Serial: HLW4411814
Issue: Not draining
Diagnosis: Drain pump impeller off shaft
Recommended: Replace pump WPW10730972
27103 CC Bob Herman 7 Laura Lane Valpo IN 219-308-0783
Subject: WASHER-May VMV digi
Model: MVW7230HW0
Serial: CX3500463
Issue: Locked
Diagnosis: Stuck in emergency drain mode on arrival. Went back in after entering diags. Long drain and pressure sys fault in mem. Pump good = failed ACU
Recommended: Replace acu W11419171 C200
Q D99 L70 P200 T14.00 Tot 383
27102 CC Sandra Karney 10025 Pierce Ct CP IN 219-663-1127
Subject: WASHER-May FL
Model: MAH3000AWW
Serial: 35271936WB
Issue: Not draining
Diagnosis: Obstruction in pump
Repair: Removed obstruction. Tested good. D89 L70 tot 149
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THURSDAY 05/26/22
26623 1st Yr FOC Cynthia Lynton 14505 Greystone Dr Dyer IN 708-466-8716
DISH-panel
Repair: Installed door panel. Good.
27095 1st Yr Leanne Phillips Halfman 37 Inverness Dr Dyer IN 219-796-4943
REF Drawer
Repair: Seated crisper shelf. Good.
PHS 2897678 Yvonne Wagner 3432 164th St Hammond IN 219-218-3080
Subject: REF-WP TF
Model: WRT311FZDW00
Serial: VS53692277
Issue: Poor cooling and noise
Diagnosis: ADC failure, frz evap fan fail
Recommended: Replace ADC WPW10352689 and Fan WP2315539
Partial: Installed fan from Bell.
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FRIDAY 05/27/22
PHS 2899136 James Cebulski 6508 W 93rd Ave CP IN 219-365-8810 219-765-0104
Subject: Washer-GE TL
Model: WJRE5500G2WW
Serial: RR914691G
Issue: Not spinning out
Diagnosis: Multiple. Tub leak, damaged transmission, motor and pump
Recommended: Cost exceeds warranty. Deem
27123 CC Cedar Spring Apts 6500 W 126th Ave CP IN 708-663-2845
Subject: Washer-SQ FL commercial
Model: SFNNCASP113TW01
Serial: 1707052872
Issue: Wet clothes
Diagnosis: Service procedure requires keys. Reschedule.
27104 CC Pamela Trumbo 927 Luther Dr Hobart IN 219-942-6614 219-794-5001
Subject: DRYER-SQ
Model: ADG3LRGS111TW01
Serial: 1108033948
Issue: No heat
Diagnosis: Valve coil tested open
Repair: Installed new coils. Tested good. D89 L70 P23 T1.61 Tot 193.61
27075 PHS Zach Miller 57 Deerpath Rd Valpo IN 219-945-6549
Subject: DISH-May
Model: MDBH949AWW4
Serial: F20304018
Issue: Not starting, power outage
Diagnosis: Multiple. Heater open, UI intermittent, Main PCB burned out. Circ pump failure.
Recommended: Cost exceeds warranty, deem.
138972 Ken Abels 18057 Chicago Ave Lansing IL 773-406-9036
Installed panel.
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SATURDAY 05/28/22
PHS 2881448 From 04/29/22 Yvonne Webb Wyatt 3980 Johnson St Gary IN 219-218-1419
REF IM
Repair: Installed IM and valve. Tested good.
——————————————————
MONDAY 05/31/22
26736 1st Yr Thomas Rechlicz 2741 George Town Dr Apt E1 Highland IN 219-741-5221
REF-IM
Set fill tube into IM port. Adjusted fill level.
27128 PHS Luz Robatto 4436 Park Ave Lake Station IN 219-628-1090
Subject: REF-Kenmore WP BF
Model: 596.76059702
Serial: KY2196980
Issue: Poor cooling in ref
Diagnosis: Intermittent damper
Recommended: Replace damper WPW10196393
26536 EPIC From 04/06/22 Donald and Jeanette Segal 10320 White Sand Ln Dyer IN 219-313-8355
Repair: Turned on smart dispense feature 😛
27055 CC From 05/23/22 Layna Gaydula 1729 Beechview Ct CP IN 219-801-5871 630-401-3302
REF LED module
Repair: Installed LED module. Got power, still no lights. WP S code S84638 to replace all 12 lights. D89 L80 P210 T14.70 Tot 393.70
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TUESDAY 06/01/22
MONDAY 06/27/22
PHS 2913452 Charles and Ruby Clark 956 E 44th Ave Gary IN 219-884-6066
Subject: REF-GE SXS
Model#: TFX25JRBBAA
Serial#: VT230739
Issue: No ice
Diagnosis: Failed icemaker
Recommendation: Replace icemaker WR30X10093
Parts required to complete repair. Parts on order.
2913704 PHS Brenda Shepard 4062 W 21st Pl Gary IN 219-455-7516
Subject: DRYER-ROPER WP TFModel#: RGD4400VQ1Serial#: M12403204Issue: No heatDiagnosis: Failed thermal fuseRepair: Installed fuse WP3392519. Tested good.
2913504 PHS Dennis Johnson 945 Miami St Lake Station IN 219-963-2058
Subject: REF-WP TF
Model#: ET5WSEXKQ02
Serial#: VSS4800773
Issue: Poor cooling
Diagnosis: Sealed system failure
Recommendation: Cost exceeds warranty, deem unrepairable.
27341 PHS Lucy Perez 1013 N Arbogast St Griffith IN 219-838-4088
Repair: Installed duct assembly, screen and start switch. Tested good.
27389 1st Yr Cheryl Myslive 15414 Clinton Pl CP IN 219-775-1529
Subject: DISH-FRIGIDAIREModel#: FGID2466QD1ASerial#: TH81007100Issue: Clicking, intermittentrunDiagnosis: Recent power outage, control board failure.Recommendation: Replace control board 5304514670 Parts required to complete repair. Parts on order.
27391 1st Yr Dolores Bencie 1166 Pettibone CP IN 219-663-2048
Subject: DRYER-WP TFModel#: WGD4850HW1Serial#: MA401735Issue: No heatDiagnosis: Failed igniterRepair: Installed new igniter 279311. Tested good.
27390 CC Catherine Miller 508 W South St CP IN 219-663-4917
Subject: REF-WP TFModel#: Serial#: Issue: Not coolingDiagnosis: Sealed system failureRecommendation: Replace unit. D40
27322 1st Yr Sheri Blanco 10732 Martinique Ln CP IN 219-741-3112
Subject: REF-KA FDBFModel#: KRFF507HPS02Serial#: KA2114880Issue: No iceDiagnosis: Failed IM, noisy fanRepair: Installed IM W11483245 and fan W10846539.
TUESDAY 06/28/22
PHS 27410 From 06/20/22 Oscar Maddox 443 W 20th Pl Gary IN
*Agitator fused to transmission. Repair impossible. Deem.
2nd appliance
Dryer-installed valve coils
27332 Safeware from 06/21/22 Gregory Deedrick 20 Cypress Lane Schererville IN 219-322-1654
Repair: Installed IM, timer and cold control.
27132 PHS From 06/22/22 Jayne Metink 10375 N 493 E Demotte IN 219-863-2101
Repair: Installed fill hose. Tested good.
TUESDAY 06/29/22
27388 CC Jan Cooper 15033 W 102nd Ave Dyer IN 219-644-7818
Subject: FRIGIDAIRE SXS Model#: FGHS2631PF4A Serial#: 4A61402870 Issue: Noise Diagnosis: Uncertain. Fans goos. Possibly compressor bearing clunk.
PHS 2914119 Isaac Owner 927 Becker St Hammond IN 219-852-0932
Subject: DRYER-GEModel#: DPSR473GW0AASerial#: HV723788AIssue: No heatDiagnosis: Blower detached from motor, failed valve coilsRecommendation: Replace blower WE16M15, Clamp WE1X688, and valve coils WE4X693, WE1X688. Parts required to complete repair. Parts on order.
PHS 2914255 Alvin Redmon 6531 Nebraska Ave Hammond IN 773-209-0142
Subject: REF-FRIGIDAIRE SXSModel#: FFSS2614QP6ASerial#: 4A54224020Issue: Frost are dispenserDiagnosis: Dispenser flapper crackedRecommendation: Replace flapper parts, chute 241688401, center 241688501, insulation 241688601, and seal 241688701. Parts required to complete repair. Parts on order.
27168 From 06/06/22 Carol Fisher 10409 Jennings Pl CP IN 219-743-6254
Repair: Installed ACU. No noise.
27055 Wp warr Lana Gaydula 1729 Beechview CT CP IN
Repair: Installed led modules. Tested good.
27444 CC Nadine Spangler 14038 Nantucket Cedar Lake IN
WEDNESDAY 06/30/22
PHS 27452 Willis Davis 2206 Wisconsin St Gary IN
Subject: WASHER-KENMORE WP FLModel#: 110.47566600Serial#: HLU0111821Issue: Not startingDiagnosis: Control knob unresponsive, cover panel crackedRecommendation: Both parts discontinued NLA. Deem unrepairable.
27303 CC From 06/17/22 Mary Magurean 4141 Roosevelt CT Gary IN 219-980-2327
Repair: Installed valve, tested good. D109 L70 P75 T5.25 TOT 259.25
PHS 2911218 Frederick Nolan 4516 E 13tg Pl Gary IN 219-588-3879
Subject: REF-WINIA TFModel#: WTE18GBSLESerial#: MR208E58810119Issue: Poor cooling in refDiagnosis: Door striker not reaching door switch, causing evaporator fan to stop.Recommendation: Install door striker padding. Parts required to complete repair. Parts on order.
27403 CC Wendy Sanderson 13302 E Lakeshore Drive Cedar Lake IN 219-765-8208
Subject: OVEN-GEModel#: JGBP335EH5–Serial#: GL240751PIssue: Not lightingDiagnosis: Failed igniter, tested open.Repair: Installed igniter 5304401265. Tested good.
27404 REF
27427 EPIC Phyllis Wietbrock 3276 W 181st Ave Lowell IN 219-696-0968
Subject: REF-KA FDBF 5 DOORModel#: KRMF706ESS04Serial#: KX3708185Issue: Poor temps in refDiagnosis: Defrost system failureRecommendation: Replace thermistor harness W11087438 Parts required to complete repair. Parts on order.
27430 MAY Warr June Leader 17027 Holtz Lowell IN 219-476-6735
Subject: WASHER-MAYTAG COMMERCIALModel#: MVWP575GW0Serial#: C91760193Issue: SqueakDiagnosis: Main pulley nut loose. Dropped pulley, damaged belt and shieldRecommendation: Replace belt W11213879 and shield WPW10427633Partial Repair: Added locktite, tightened nut.Parts required to complete repair. Parts on order.
27361 CC From 06-23-22 Halie Gonlag 10903 W 129th Ave 219-776-1279
Repair: Installed thermostat harness.
FRIDAY 07/01/22
PHS 27458 From 06/27/22 Charles and Ruby Clark 956 E 44th Ave Gary IN 219-884-6066
Repair: Installed icemaker.
PHS 27457 Clyde’s & Debra Brown 3533 Harrison St Gary IN 219-200-9684
Subject: DRYER-AMANA WP TFModel#: NGD4655EW2Serial#: M94250478Issue: NoiseDiagnosis: Object between tub and frameRepair: Removed object. Tested good.
27286 CC Rapheal Martinez 6728 Montana Ave Hammond IN 219-218-8980
Subject: DISH-MAYModel#: MDB8969SDH3Serial#: F60704324Issue: Not startingDiagnosis: Controls unresponsive on arrival. Diagnostic cycle quit mid cycle. Unplugged control, replugged. Worked after board reset. Ran diagnostic cycle to calibrate.
PHS 27459 Michael Ball 1425 N Elmer St GriffithIN 219-682-6776
Subject: REF-WP SXSModel#: ED22DQXBB00Serial#: SD2017669Issue: No iceDiagnosis: Icemaker unresponsive to forced harvestRecommendation: Replace icemaker. Parts required to complete repair. Parts on order.
PHS 27460 Mary Dooley 9746 Georgetowne Dr Highland IN 219-922-9398
Subject: DRYER-WP DF 220VModel#: WED9550WW1Serial#: M11706092Issue: Not starting, door not closingDiagnosis: Failed thermal fuse. Sagging door hinge.Recommendation: Replace thermal fuse WP3392519 and door hinge WPW10310366Partial Repair: Installed thermal fuse, runs.Parts required to complete repair. Parts on order.
PHS 27461 India Castenada 1306 Fitzgerald Dr Munster IN 219-796-6780
Subject: WASHER-KENMORE WP FLModel#: 110.47781701Serial#: CSU4011436Issue: Noise when spinningDiagnosis: Motor shaft loose from inner tub, damaged inner tub.Recommendation: Part discontinued NLA, deem unrepairable.
27435 CC Rudy Ortiz 10029 Red Bud Rd Munster IN 219-742-4971
Subject: WASHER-KENMORE WP VMWModel#: 110.20372711Serial#: C8517079Issue: Stopping mid cycle, out of balanceDiagnosis: F0E5 out of balance code in memory. Suspension appears good. Ran diagnostics and calibration.Recommendation: If Issue persists, replace suspension W11130359.
TUESDAY 07/05/22
WARR FROM 06/24/22 Fran Roy 3111 99th Highland IN
Repair: Installed thermistor.
27455 CC Ronald Atkinson 3514 W 125th Ave CP IN 219-663-2348
Subject: DRYER-MAY OLDER
Model#: HDG308
Serial#: 281216 7K
Issue: No heat
Diagnosis: Failed igniter. Voltage to ign, no light.
Recommendation: Replace igniter WP31001556 Q D89 L 70 P45 T3.15 TOT207.15
Parts required to complete repair. Parts on order.
27389 WARR FROM 06/27/22 Cheryl Myslive 15414 Clinton Pl CP IN 219-775-1529
Repair: Installed control. Tested good.
WARR 27468 Bill Conjelko 972 Starboard CT Hobart IN 219-947-2375
Subject: REF-WP TF Model#: WRT318FZDW06 Serial#: VSA2455839 Issue: Door gasket Diagnosis: Ref door gasket loose/collapsed Recommendation: Replace gasket W10838574 Parts required to complete repair. Parts on order.
CENTRICITY 27483 Michael Millman 3137 171st St Hammond IN 219-844-3147
Subject: REF-WP TFModel#: WRT5185SZFW00Serial#: VSX3474970Issue: Not coolingDiagnosis: Sealed system failure. Compressor runs, fans run, noo cooling.Recommendation: Depends on warrantee, likely Replace unit.
WEDNESDAY 07/06/22
PHS 2917411 Catgy Parker 6824 Woodmar Ave Hammond IN 219-629-3919 219-845-1703
Subject: DRYER-GE Model#: DX4500GA2WW Serial#: SA722536A Issue: Not starting, not spinning Diagnosis: Failed start switch, missing knob. Idler cracked, torn belt. Recommendation: Replace switch WE4X881, knob WX1X2721, belt WE03X29897 and idler WE12X83 Parts required to complete repair. Parts on order.
PHS 2918294 Cheryl Smith 1936 Westfield CT Griffith IN 219-776-4157
Subject: REF-ESTATE WP SXSModel#: TS25AFXKT03Serial#: SP3455681Issue: Poor coolingDiagnosis: Sealed system failure. Compressor runs, fans run, coil frost pattern indicates failure.Recommendation: Cost of repair exceeds warranty, deem unrepairable.
MEGA 27450 Beth Stuer 2775 E 112th Ln CP IN 219-663-9032 219-306-2401
Subject: OVEN-GEModel#: JGB700SEJ4SSSerial#: GL207153PIssue: Gas smell, detected at regulator by NIPSCODiagnosis: Confirmed gas leak at detector. Repair: Installed new regulator WB21X33225. Tested good.
PHS 2917197 Melba Burr 2009 W 86th Ave Merrillville IN 219-306-0885
Subject: DRYER-KENMORE WP DFModel#: 110.72996100Serial#: ML170140Issue: No heatDiagnosis: Failed igniter, openRepair: Installed igniter 4391996. Tested good.
Doh! Tested after repair, start switch failed. Ordered switch WP3977456.
27471 CC Gregg Williams 2692 W 86th Ave Merrillville IN 219-887-5978
Subject: FRZ-FRIGIDAIRE UPRIGHTModel#: FFU20FC6AW4Serial#: WB31124649Issue: Poor temps, 20deg reportedDiagnosis: Uncertain. Fan OK, defrost OK. Coil frost pattern good. Possible intermittent could control. Drain clogged. Recommendation: If stops running, replace cold control. If frosts up, replace timer.Repair: Defrosted and flushed drain.
PHS 2917754 Charles Sierra 1736 Chelsea St Scherrillville IN 219-742-2473
Subject: OVEN-FRIGIDAIREModel#: GLGF366ABASerial#: VF22903309Issue: Burners and ovenDiagnosis: Burner orifices clogged. Weak igniter, drew 2.4A.Repair: Cleaned burners. Installed igniter 5303935066. Tested good.
PHS 27458 From 06/27/22 07/01/22 Charles and Ruby Clark 956 E 44th Ave Gary IN 219-884-6066
Recall: Attempted forced harvest, new im clicked and did not complete harvest. Defective. Reordered part.
PHS 2911218 From 06/30/22 Frederick Nolan 4516 E 13tg Pl Gary IN 219-588-3879
Repair: Installed striker pad 2177331. Tested good.
27427 EPIC From 06/30/22 Phyllis Wietbrock 3276 W 181st Ave Lowell IN 219-696-0968
Repair: Installed thermistor harness and defrosted.
CC 27497 James Pasko 6122 W 88th Ave CP IN 219-308-6989
Subject: REF-WP SXSModel#: ED5KVEXVB01Serial#: S02731562Issue: Poor temps in refDiagnosis: Failed adc. Forced defrost, heater and thermostat good.Recommendation: Replace adc WPW10366605. Cust will watch temps and decide if they want to repair.Order part if repair approved.
CC 27498 Kathleen Bostian 14130 Elkhart St CP IN 219-663-8234
Subject: REF-WP FDBFModel#: WRF535SWHZ02Serial#: K93716172Issue: Control blanking outDiagnosis: Failed jazz controlRepair: Installed controlWPW10503278
PHS 27459 Michael Ball 1425 N Elmer St GriffithIN 219-682-6776
Partial repair: Installed IM. Discovered valve failure. Ordered valve 4318046.
WARR FROM 06/24/22 07/05/22 Fran Roy 3111 99th Highland IN
Recall: Thermistors are reversed in parts diagram. Installed correct thermistor W11438736.
FRIDAY 07/08/22
PHS 2919293 Kimberly & Chris Grantsaris 219-678-8994
Subject: DISH-MAY OLDERModel#: MDB5130AWQSerial#: 27217970AAIssue: NoiseDiagnosis: Failed motor bearingRecommendation: Part discontinued no sub. Deem unrepairable.
PHS 2919297 Kimberly & Chris Grantsaris 219-678-8994
Subject: DRYER-MAY W/DRYING RACKModel#: MCG8000AWWSerial#: 12758566GAIssue: NoiseDiagnosis: Lint in blowerRepair: Cleaned blower, tested good.
27504 1ST YR Matt Larsh 12378 W 108th Ln St John IN 630-418-2684
Subject: DISH WPModel#: WDT750SAKZ0Serial#: FA2704592Issue: Door swingDiagnosis: Left side spring disconnected from doorRepair: Reattached spring, adjusted insulation. Tested good.
27501 EPIC Myrna Vestal 1726 Golden Oak Dr CP IN 219-662-8981
Subject: REF-WP FDBFModel#: WRF555SDFS11Serial#: KX4910113Issue: No iceDiagnosis: Cubes bridged together, ice in tray compartment. Slow leak from valve. I’m stuck mid harvest, paused intermittently during forced harvest.Recommendation: Replace valve W11043013 and IM WPW10300024 Parts required to complete repair. Parts on order.
27505 CC Lisa Varella 4442 14th Ln Hobart IN 219-290-1245
Subject: DRYER-WP TFModel#: WGD6200SW2Serial#: M01909363Issue: No heatDiagnosis: Failed thermal fuse, openRepair: Installed thermal fuse WP3392519. Tested good. D89 L80 P16 T1.12 TOT 186.12
CC 27509 Carla Odisho 3291 Atlanta Blvd Portage IN 219-730-4970
Subject: OVEN-KA 220VModel#: KSEG700ESS3Serial#: R83911704Issue: Oven not shutting offDiagnosis: F2E0 keypad disconnected fault in memory. 9 key hard to work.Cleared faults, reset control. Unit behaved, no new faults after testing.Recommendation: If Issue returns, replace control W10915661, or replace unit.
Q D99 L80 P441 T30.87 TOT 650.87 – 99 paid Bal551.87
PHS Waleed Haddod 10456 Pinnacle St CP IN 219-310-8565
Subject: DISH-MAYModel#: MDB8600AWSSerial#: 16588429CJIssue: Door handle and controlsDiagnosis: Door handle cracked, controls unresponsive.Recommendation: Control discontinued NLA, deem unrepairable.
MONDAY 07/11/22
WARR Angela Ballou 865 Huey Drive CP IN 219-616-5857
Subject: DRYER-MAY DFModel#: MGD8630HW1Serial#: MX3202190Issue: Coding F3E5Diagnosis: F3E5 2ndary moisture sensor. Got continuity from J23 to sensor, harness tested good.Repair: Installed ACU W11417006.*If Issue returns, replace main harness W11310045.
CC From way back. 14685 Deborah Nowland 14122 Rocklin Cedar Lake IN 219-662-1728
Repair: Installed evaporator fan harness. Defrosted freezer.
MAY WARR FROM 06/30/22 June Leader 17027 Holtz Lowell IN 219-476-6735
Repair: Installed belt and shield. Tested good.
CC FROM 07/05/22 Ronald Atkinson 3514 W 125th Ave CP IN 219-663-2348
Repair: Installed igniter, vacuumed interior. Tested good.
CC Jim Jungels 1120 Doe Path Lane CP IN 219-895-6528
Subject: REF-FRIGIDAIRE SXSModel#: FGHC2345LF1Serial#: 4A10407253Issue: No water from dispenserDiagnosis: Frozen water line in door8Repair: Defrosted line, tested good.
TUESDAY 07/12/22
CC Christine Portnoff 312-546-1785 7132 Columbia unitA Hammond IN
Subject: OVEN-WPModel#: WFG320M0BW2Serial#: VE81502572Issue: Oven not lightingDiagnosis: Failed igniter, 2.4ARepair: Installed igniter 530935066. Tested good.
PHS 27543 Janice Morris 616 Taft St Gary IN 219-882-7713
Subject:REF-KENMORE FRIGIDAIRE TF
Model: 253.68174800
Serial: 4A82803288
Issue: Seal and Poor temps
Diagnosis: Torn ref seal, defrost timer intermittent
Recommended: Replace seal 241872513 and timer 215846602.
Parts on order.
PHS 27545 Vester Ward 3610 Maryland St Gary IN 219805-8380
Subject: REF-GE SXS OLDERModel#: TFX24PRXBWWSerial#: RM239604Issue: Poor tempsDiagnosis: Defrost heater Failed. DefrostedRecommendation: Replace heaters WR51X443 Parts required to complete repair. Parts on order.
1ST YR FROM 07/05/22 27468 Bill Conjelko 972 Starboard CT Hobart IN 219-947-2375
Repair: Installed ref door gasket. Tested good.
PHS 2917197 FROM 07/06/22 Melba Burr 2009 W 86th Ave Merrillville IN 219-306-0885
Repair: Installed start switch. Tested good.
1ST YR FROM 06/20/22 Shiela Hughey 6431 Waite St Merrillville IN 219-884-2919
Repair: Installed control panel. Tested good*Oven improperly installed. Nasons did not install. Cust may call nasons to have it done properly.
WEDNESDAY 07/13/22
PHS 27559 Revance Madlock 165 N Miami St Gary IN 219-938-2731
Subject: WASHER-KENMORE LG TLModel#: 796.29002000Serial#: 101KWQW06468Issue: Coding PEDiagnosis: PE code is pressure sensor failureRecommendation: Replace pressure sensor 6501EA1001R Parts required to complete repair. Parts on order.
CC 27560 Jim Truby 1030 Easy Street C CP IN 219-663-8307
Subject: WASHER-MAY VMWModel#: MVWC565FW1Serial#: C90245057Issue: Click/clunkDiagnosis: F7E6 motor code in memory. Shifter not actuatingRepair: Installed new shifter W10913953. Ran calibration. Tested good.
CC 27548 George Jamrok 566 E 116th CT CP IN 219-741-6881
Subject: DRYER-WP DUET DFModel#: WGD9600TW1Serial#: MY2301900Issue: Coding F01Diagnosis: F01 primary control failureRecommendation: Replace control WPW10174746. Parts required to complete repair. Parts on order.
EPIC from 07/08/22 Myrna Vestal 1726 Golden Oak Drive CP IN 219-662-8981
Repair: Installed IM and valve. Tested good.
PHS 27557 Michael Beatty 1342 Corning Dr CP IN 219-818-5129
Subject: DRYER-WP CABRIO 220VModel#: WED7000DW1Serial#: M62639482Issue: No heatDiagnosis: Thermal fuse Failed, F3E2 moisture sensor code in memoryRepair: Installed thermal fuse WP3392519 and sensor harnessW10298258. Tested good.
THURSDAY 07/14/22
PHS FROM 07/06/22 Cathy Parker 6824 Woodmar Ave Hammond IN 219-629-3919
Repair: Installed idler, belt, start switch and knob. Vacuumed interior and blower. Tested good.
CC 27551 Ronte Lee 7129 Maryland Ave Hammond IN 219-487-0402
Subject: Ref-WP FDBFModel#: WRF555SDFZ02Serial#: K72302823Issue: No iceDiagnosis: IM Failed to turn during forced harvestRepair: Installed new icemaker W10882923. D109 L70 P112 T7.84 TOT 298.84
PHS 27459 FROM 07/01 07/07/22 Michael Ball 1425 N Elmer St GriffithIN 219-682-6776
Repair: Installed valve. Tested good.
PHS 27562 Thurman Cundiff 1120 N Broad St 219-838-9436
Subject: REF-ADMIRAL TFModel#: HMG211467Serial#: 10509875QFIssue: Poor coolingDiagnosis: Sealed system failure. Coils frosted at last 2ft.Recommendation: Cost of repair exceeds warranty, deem unrepairable.
CC 27554 Kenneth Nelson 329 N Wright Griffith IN 219-805-4146
Subject: DRYER-SQModel#: ADG3LRGS111TW1Serial#: 1409035627Issue: DoorDiagnosis: Door catch loose, door out of squareRepair: Installed new catch D510177. Adjusted door. Tested good. D99 L80 P5 T.35 TOT 184.35
CC 27573 George Zorzi 19 W Serenity Ln Schererville IN 708-466-0268
Subject: REF-FRIGIDAIRE FDBFModel#: FGHB28661377Serial#: 4A32121377Issue: Poor temps in refDiagnosis: Defrost thermostat failedRecommendation: Replace thermostat 242046001. Parts required to complete repair. Parts on order.
CC 27581 Robert McCann 13535 Georgia St CP IN
Subject: WASHER-GE TLModel#: GTW485ASJ5WSSerial#: ML159279GIssue: BouncyDiagnosis: Sloppy suspensionRecommendation: Replace suspension WH16X26910 and WH16X26911 (X2) Parts required to complete repair. Parts on order. D89 L80 P62 T4.34 TOT235.34
FRIDAY 07/15/22
PHS 27593 Brian McGoffney 7603 Monroe St Merrillville IN 219-736-7491
Subject: DRYER-GE DFModel#: GFDR275GH1MCSerial#: ZF109236GIssue: No heatDiagnosis: No power to igniter, all thermostats tested good. Burn on PCB relay.Recommendation: Replace PCB WE04X25559Cost exceeds warranty. Calculate difference and call customer for approval. If approved, order PCB
SAFEWARE 27567 Jimmie + Betty Hayden 7921 Wright St Merrillville IN 219-512-6356
Subject: OVEN-KA DOUBLEModel#: KFGD500ESSSerial#: D61615910Issue: Door locksDiagnosis: F5E1 door latch failure. Motors tested good. Harness failure.Recommendation: Harness replacement requires removal of oven top. In its state, unserviceable.
PHS 27460 FROM 07/01/22 Mary Dooley 9746 Georgetowne Dr Highland IN 219-922-9398
Repair: DRYER Installed door hinge. Tested good.
WASHER 2ND APP
Subject: WASHER-WF FLModel#: WFW9550WW00Serial#: HL10991623Issue: Not spinning outDiagnosis: F21 long drain in memory. Pump failureRecommendation: Replace drain pump WPW10730972Parts required to complete repair. Parts on order.
REF 3RD APP
Subject: REF-KENMORE LG FDBFModel#: 795.71032.010Serial#: 101KR01679Issue: Seal, IMDiagnosis: Door gasket torn, right side. IM cord cut, burnedRecommendation: Replace gasket ADX73350607 and IM AEQ72910409 Parts required to complete repair. Parts on order.
CC 27579 Frank Morin 4044 Burning Tree CT CP IN 219-746-9672
Subject: REF-GE SXSModel#: GSHL6KGZBCLSSerial#: HT428222Issue: Noise and Poor cooling in refDiagnosis: Failed evaporator fanRecommendation: Replace evaporator fan WR60X10307 Parts required to complete repair. Parts on order.
MONDAY 07/18/22
PHS 27606 Steven Godlock 3115 Ashton Hill Schererville IN 708-271-2317
Subject: WASHER-KENMORE WP VMWModel#: 110.28062800Serial#: CY1671466Issue: BouncyDiagnosis: Sloppy suspension. No faults in memory. Diags passed.Recommendation: Replace suspension W10820048. Parts required to complete repair. Parts on order.
CC 27577 Jonnie Ciezak 1628 Zephyr CT Munster IN 219-924-0319
Subject: REF-WP SXSModel#: WRS322FNAW00Serial#: HR63606691Issue: No lightsDiagnosis: Failed led moduleRecommendation: Replace led modules WPW10515057 and W11104452. Parts required to complete repair. Parts on order.
PHS 2914119 FROM 06/29/22 Isaac Oner 927 Becker St Hammond IN 219-852-0932
Repair: Installed blower, clip and valve coils. Vacuumed blower chamber. Tested good.
PHS 27545 FROM 07/12/22 Vester Ward 3610 Maryland St Gary IN 219-805-8380
Repair: Installed defrost heaters.* Frz light switch broken, ref hinge/cam failure.Recommended: Replace switch WR23X427 and hinge/cams WR13X10020. Parts on order.
PHS 27559 FROM 07/13/22 165 N Miami St Gary IN 219-938-2731
Repair: Installed pressure sensor. Tested good.
CC FROM 07/13/22 George Jamrock 566 E 116th CT CP IN 219-741-6881
Repair: Installed control. Tested good. D89 L70 P200?
CC FROM 06/03/22 Mattew O’Brian 946 A Monterey CT CP IN 219-306-7394
REF-REPAIR: Installed adc board. Ran defrost. Tested good.
2nd App DISH
Subject: DISH-FRIGIDAIREModel#: FGHD2433KW1Serial#: TH20847168Issue: LeakDiagnosis: Door seal missingRecommendation: Replace seal 809006501 Parts required to complete repair. Parts on order.
TUESDAY 07/19/22
PHS 2923515 Elizabeth Locke 8016 Maple Ave Gary IN 219-395-6880
Subject: WASHER-WP FLModel#: WFW8300SW00Serial#: HLT3661901Issue: Not drainingDiagnosis: Drain pump failure, timer knob brokenRecommendation: Replace pump WPW10730972 and knob WP8574963. Parts required to complete repair. Parts on order.
PHS 27543 FROM 07/12/22 Janice Morris 616 Taft St Gary IN 219-882-7713
Repair: Installed seal and timer.
CC 27616 Tom Schilling 12901 W 101st Ave Dyer IN 219-313-4632
Subject: REF-KA SXS TOP COMPModel#: KBSN608EPA01Serial#: K72405809Issue: No lightsDiagnosis: Likely door switch. Shorted ctrl during testing :(Recommendation: Replace switch and ctrl. Parts required to complete repair. Parts on order.
1ST YR 27605 Peter Murphy 8608 Calumet Ave Munster IN 219-836-5198
Subject: REF-WP BFModel#: WRB329DMBW03Serial#: KB1901685Issue: NoiseDiagnosis: Evaporator fan noisyRecommendation: Replace evaporator fan WPW10128551. Parts required to complete repair. Parts on order.
SQ WARR 27618 Andrew Campbell 748 Savannah Dr CP IN 219-663-6293
Subject: WASHER-SQModel#: AWNE9RSN116TW01Serial#: 2111058707Issue: Lid lock codeDiagnosis: ER,LU on display, lid latch failure.Recommendation: Replace lid latch 205222. Parts required to complete repair. Parts on order.
WEDNESDAY 07/20/22
PHS 27632 Joyce Fletcher 740 Burr St Gary IN 219-977-1435
Subject: DRYER-WP TFModel#: WGD5000DW1Serial#: M51710383Issue: Door not closingDiagnosis: Hinges bent, outer door damaged.Recommendation: Replace hinges WP8066056 WP8066057 and outer door WP3393549 Parts required to complete repair. Parts on order.
PHS 27621 Carol Smith 8450 Johnson St Merrillville 219-736-9506
Subject: DRYER-WP TFModel#: LGR5636EQ3Serial#: MJ2015535Issue: No heatDiagnosis: Failed thermal fuseRepair: Installed fuse WP3392519. Tested good.
CC 27623 Joan Kolozenski 506 E 78th Ln Merrillville IN 219-484-6152
Subject: DRYER-FRIGIDAIREModel#: GLGR341AS1Serial#: XD24014188Issue: No heatDiagnosis: Failed valve coilsRepair: Installed coils 279834. Tested good.
CC 27588 Jackie and Mark Asher 757 S 575 W Hebron IN 219-713-7725
Subject: REF-GE FDBFModel#: PFE28PMKBESSerial#: GG512275Issue: Poor cooling in refDiagnosis: Failed ref evaporator fanRepair: Installed fan WR60X26866. Flushed drain. Tested good. D99 L80 P87 T6.09 TOT272.09
CC 27579 FROM 07/15/22 Frank Morin 4044 Burningtree Ct CP IN 219-746-9671
Repair: Installed evaporator fan. Tested good.
CC 27581 FROM 07/14/22 Robert McCann 13535 Georgia St CP IN 219-333-1088
Repair: Installed suspension. Tested good.
THURSDAY 07/21/22
PHS 2924869 Monique Robinson 6247 Madison Ave Hammond IN 219-730-3490
Subject: OVEN-FRIGIDAIREModel#: FFGF3047LSFSerial#: VF41137453Issue: Oven not lightingDiagnosis: Failed igniter, tested 2.4ARepair: Installed new igniter 5303935066. Tested good.
PHS 27593 FROM 07/15/22 Brian McGoffney 7603 Monroe St Merrillville IN 219-736-7491
Repair: Installed control. Programmed. Tested good.
1ST YR FROM 07/05/22 27468 Bill Conjelko 972 Starboard CT Hobart IN 219-947-2375
Repair: IM fill tube not reaching IM. Adjusted, tested good.
CC 27573 FROM 07/14/22 George Zorzi 19 W Serenity Ln Schererville IN 708-466-0268
Repair: Installed new thermostat, defrosted.
CC 27577 FROM 07/16/22 Jonnie Ciezak 1628 Zephyr CT Munster IN 219-924-0319
Repair: Installed frz led module. Tested good.
1st yr 27614 Angela Simko 51 Chateau Dr Dyer IN 219-545-7078
Hot and cold lines reversed from install.Repair: Switched lines, tested good.
FRIDAY 07/22/22
CC 27551 FROM 07/14/22 Ronte Lee 7129 Maryland Ave Hammond IN 219-487-0402
Replaced defective im. Water slow, possibly filter or house pressure. Cust will follow up.
PHS 27545 FROM 07/12/22 Vester Ward 3610 Maryland St Gary IN 219-805-8380
Repair: Installed frz light switch and ref hinge and cams. Tested good.
PHS 27606 FROM 07/18/22 Steven Godlock 3115 Ashton Hill Schererville IN 708-271-2317
Repair: Installed suspension.
CC 27647 Dennis Keesey 14213 Greenleaf Pl Cedar Lake IN 219-688-2612
Subject: WASHER-GE TLModel#: GTW465ASN1WWSerial#: LR130531GIssue: BouncyDiagnosis: Likely out of level. Possibly weak suspensionRecommendation: If Issue reoccurs, replace suspension WH16X26911 (X2) and WH16X26910 (X2)Repair: Leveled unit.
CC 27687 Lauren Mendez 6628 W 127th Pl Cedar Lake IN
Subject: DRYER-MAY TFModel#: MGDX655DW2Serial#: M83319626Issue: No heatDiagnosis: Failed thermal fuseRepair: Installed fuse WP3392519. Tested good. D89 L70 P20 T1.40 TOT 180.40
1ST YR 27640 Cheryl Mestrovich 923 Lake St CP IN 219-718-6044
Subject: DRYER-WP DFModel#: WGD8620HC0Serial#: M90701743Issue: Coding F3E3Diagnosis: F3E3 out thermistor open/shortedRepair: Installed outlet thermistor.* If Issue reoccurs, replace console W11417163
CC Stephanie Farabaugh 9986 Matthews Street CP IN 219-613-6625
Subject: DRYER-WP DFModel#: Serial#: Issue: NoiseDiagnosis: Squeaky idler, tight rollersRepair: Installed maintenance kit 4392067. Tested good.
OSHKOSH
MONDAY 08/01/22
CC 27616 FROM 07/19/22 Tom Schilling 12901 W 101st Ave Dyer IN 219-313-4632
Repair: Installed 12 led modules. Tested good.
1ST YR 27605 FROM 07/19/22 Peter Murphy 8608 Calumet Ave Munster IN 219-836-5198
Repair: Installed evaporator fan. Tested good.
PHS 27765 Revance Madlock 165 N Miami St Gary IN 219-938-2731
Subject: REF-KENMORE WP TFModel#: 106.79177990Serial#: EJ2125794Issue: Condensation in refDiagnosis: Hinges out of alignment, washer missingRepair: Adjusted door hinge, installed washer 487802. Defrosted vents. Defrost system good. Tested good.
PHS 27545 FROM 07/12/22 Vester Ward 3610 Maryland St Gary IN 219-805-8380
Repair: Installed ref door switch. Tested good.
SQ WARR 27618 FROM 07/19/22 Andrew Campbell 748 Savannah Dr CP IN 219-663-6293
Repair: Installed lid latch, tested good.
27403 CC FROM 06/30/22 Wendy Sanderson 13302 E Lakeshore Drive Cedar Lake IN 219-765-8208
Repair: Installed heater and thermostat.
CC 27708 Sandy Bruno 1517 Rhode Island Gary IN 201-921-8580
Subject: DRYER-WP DFModel#: GEW9260PW1Serial#: MT2103650Issue: Not startingDiagnosis: Failed user interface.Recommendation: Part discontinued NLA. Replace unit.
TUESDAY 08/02/22
PHS 27729 + 27727 Jessie Powell 5080 Garfield St Gary IN 219-742-7565
Subject: WASHER-WP VMWModel#: WTW7300DW1Serial#: C64271943Issue: NoiseDiagnosis: No faults in memory. Coins between agitator and tub.Repair: Removed coins, tested good.
Subject: DRYER-WP TFModel#: WGD7300DW2Serial#: M63202453Issue: Poor heatDiagnosis: Lint in air towerRepair: Vacuumed tower and blower. Tested good.
PHS 2923515 FROM 07/19/22 Elizabeth Locke 8016 Maple Ave Gary IN 219-395-6880
Repair: Installed pump and knob. Tested good.
PHS 27784 Jamal Turner 4032 E 14th Pl Gary IN 219-588-9934
Subject: DISH-FRIGIDAIREModel#: FGID24660QF4ASerial#: TH55101693Issue: Burning smellDiagnosis: Melted plastic on heaterRecommendation: Replace heater 154825001Parts required to complete repair. Parts on order.
PHS 27769 Katherine Retic 1320 DeKalb St Gary IN 219-689-4134
Subject: REF-FRIGIDAIRE SXS Model#: FFHN2740PS0 Serial#: 4A31300137 Issue: Poor temps in ref Diagnosis: Failed evaporator fan, failed control. Recommendation: Replace fan 241509402 and control 241996364. Partial Repair: Installed fan. Parts required to complete repair. Parts on order.
WEDNESDAY 08/03/22
PHS 27763 AND 27764 Mariel Green 6846 Ash Pl Gary IN 219-689-6845
Subject: OVEN-FRIGIDAIREModel#: FGGF3059TFASerial#: VF73102083Issue: Top burnersDiagnosis: Burner orifices cloggedRepair: Cleaned orifices, tested good.
Subject: DISH-MAYModel#: MDB4709AWS1Serial#: FY4701974Issue: Poor circulationDiagnosis: Filter/accumulator clogged, objects in chopperRecommendation: Replace accumulator 8193918Partial Repair: Cleaned chopper.Parts required to complete repair. Parts on order.
PHS 2929493 Lawrence Johnson 7505 Forest Ave Gary IN 219-614-4264
Subject: OVEN-ROPER WALL OLDERModel#: 1062108Serial#: 4Q1332Issue: Door closureDiagnosis: Damaged hinges, missing sealRecommendation: No parts available, older machine. Deem unrepairable.
THURSDAY 08/04/22
CC and SAFEWARE 27800 + 27813 Gayle Parsanko 10360 White Sand Ln Dyer IN 219-743-6308
Subject: DRYER-MAY DFModel#: MGD8630HC0Serial#: M90101091Issue: NoiseDiagnosis: Noisy idler, rough rollers.Recommendation: Install maintenance kit.Parts required to complete repair. Parts on order.
Subject: WASHER-MAY FLModel#: MHW8630HC0Serial#: C90250074Issue: SmellDiagnosis: Strong fabric softener odor. Bellow clean, dispenser clean. Pump and clean out is clean.Recommendation: Use less fabric softener, run cleaning cycle more frequently.
Subject: REF-WP FDBFModel#: WRF555SDHV01Serial#: K74329542Issue: Frost in frzDiagnosis: Upper rack gear mesh bar loose, likely impeded door closure.Repair: Reinstalled bar. Tested good.
Subject: DISH-WPModel#: WDT970SAHV0Serial#: F72714742Issue: SmellDiagnosis: Filter dirtyRecommendation: Advised cust on cleaning filter area.
CC 27866 Leonard Winter 555 E 115th Pl CP IN 219-310-8162
Subject: REF-GE SXSModel#: GSH25JSDBSSSerial#: AZ201956Issue: Poor temps in refDiagnosis: Defrost heater failure.Recommendation: Replace heater WR51X10055. Parts required to complete repair. Parts on order. D89 L80 P115 T8.05 TOT 292.05
1ST YR 27640 FROM 07/22/22 Cheryl Mestrovich 923 Lake St CP IN 219-718-6044
Repair: Installed console+control W11417163. Tested good.
1st YR 27821 Jane Nerney 964 Ryan CT CP IN 219-663-4513
Subject: REF-WP BFModel#: WRB329DMBW03Serial#: KB1505032Issue: LevelingDiagnosis: Leveling feet not setRepair: Raised leveling feet. Tested good.
CC 27840 Janice Fay 2110 Hickory Dr Hobart IN 219-947-7623
Subject: WASHER & DRYER HOOKUPService: Hooked up w+d. Vent provided, fill hoses provided. Installed new gas line. Tested good.
FRIDAY 08/05/22
1ST YR 27853 Butch Baker 4411 Broadway Gary IN 219-628-3955
Subject: REF-AMANA TFModel#: ART308FFDW07Serial#: VSA2861204Issue: Running constantlyDiagnosis: Ref thermistor out of rangeRecommendation: Replace thermistor W11438736. Parts required to complete repair. Parts on order.
PHS FROM 07/01/22 Charles & Ruby Clark 956 E 44th Ave Gary IN 219-884-6066
Repair: Installed valve. IM harvested, tested good.
PHS 27845 Guadalupe Gonzales 6609 Kansas Ave Hammond IN 219-256-3385
Subject: WASHER-GE TLModel#: GTW330ASK1WWSerial#: LH168858GIssue: Not startingDiagnosis: Lid lock and bezel brokenRecommendation: Replace lock WH08X32697 and bezel WH01X24381. Parts required to complete repair. Parts on order.
PHS 2914255 FROM 06/29/22 Alvin Redmon Sr 6531 Nebraska Ave Hammond IN 773-209-0142
Repair: Installed chute, center and seal. Tested good.
MONDAY 08/08/22
SAFEWARE 27813 Gayle Parsanko 10360 White Sand Ln Dyer IN 219-743-6308
DRYER Repair: Installed maintenance kit 2067, vacuumed interior and blower. Tested good.
PHS 27762 Phillip Thomas 1905 Martha St Munster IN 219-670-6583
Subject: REF-AMANA FDBFModel#: AFI2538AES4Serial#: KY2469373Issue: Door sealsDiagnosis: L&R ref door seals tornRecommendation: Replace seals W11378944 (x2)Repair: Installed seals. Tested good.
PHS 2931810 Joe Martell 6222 Madison Ave Hammond IN 219-545-5032
Subject: WASHER-KENMORE WP VMWModel#: 110.20362811Serial#: C91230599Issue: Not spinning/agitatingDiagnosis: F7E6 motor fault in memory. Shifter not shifting.Repair: Installed new shifter/actuator W1093953. Ran calibration. Tested good.
PHS 2933850 Bria Gaines 7412 Magoun Ave Hammond IN 773-425-7200
Subject: DISH-WPModel#: GU2500XTPQ0Serial#: FR3002216Issue: No powerDiagnosis: No power to unit. Confirmed breaker on. House electrical issue.Recommendation: Have electrician check dishwasher circuit.
1ST YR 27861 Lansing Fire Dept 19300 Burnham Lansing IL 708-212-8141 Nick
Subject: DISH-MAYModel#: MDB8959SKZ0Serial#: FA3002390Issue: Not startingDiagnosis: Controls unresponsive. Door switch tested good.Recommendation: Replace UI W11413963 and PCB W11410070. Parts required to complete repair. Parts on order.
CC 27344 FROM 06/22/22 Michael Keneson 3533 Sunrise Dr CP IN
Repair: Installed coils and igniter. Tested good. D99 D40 L70 P153 T10.71 TOT 372.71
SQ WARR XX FROM 07/19/22 Andrew Campbell 748 Savannah Dr CP IN 219-663-6293
Repair: Installed wiring harness to latch. Tested good.
CC 27866 FROM 08/04/22 Leonard Winter 555 E 115th Pl CP IN 219-310-8162
Repair: Defrosted, Installed heater.D89 L80 P115 T8.05 TOT 292.05 Paid check
TUESDAY 08/09/22
1ST YR 27887 Mary Byrne 541 Seminary Dr Dyer IN 708-927-2511
Subject: DRYER-WP TFModel#: WGD4850HW1Serial#: MB1808177Issue: Poor dryingDiagnosis: Unit short cycling. Likely house ventilation clogged. Pulled lint from outdoor end.Recommendation: Have hvac tech clean/inspect ventilation.
SQ WARR FROM 07/19/22 Tom Schilling 12901 W 101st Ave Dyer IN 219-313-4632
Subject: WASHER-SQModel#: AWN432SP113TW04Serial#: 1711062499Issue: NoiseDiagnosis: Idler cracked, possible pump noiseRepair: Installed idler kit and pump. Tested good.
1ST YR 147245 Antoinnete Hairsten 1152 Baker St Gary IN 219-949-2441
Subject: REF-WP TFModel#: WRT318FZDW09Serial#: VSB1854952Issue: Door swingDiagnosis: Front feet not raised enoughRepair: Raised front feet, touched op corner nick.
PHS 27763 FROM 08/03/22 Mariel Green 6846 Ash Pl Gary IN 219-689-6845
Repair: Installed diffuser assembly. Tested good.
Doh! Unit leaked during testing. Replace sump assembly W10806701.
PHS 27784 FROM 08/02/22 Jamal Turner 4032 E 14th Pl Gary IN 219-588-9934
2nd issue-circulation pump failure.Repair: Installed heater 154825001 and pump 5304526748. Tested good.
WEDNESDAY 08/10/22
1SY YR Sheri Blanco 10732 Martinique Ln CP IN 219-741-3112 219-741-1961
Repair: Tightened frz door handle.
PHS 2934628 Karen Hines 2195 W 95th Ave CP IN
Subject: DISH-WPModel#: WDT970SAHZ0Serial#: F92S34795Issue: Poor cleaningDiagnosis: Failed circulation pumpRecommendation: Replace sump assembly W11087376. Parts required to complete repair. Parts on order.
1ST YR 27888 Derek Morgan 425 Spivak Dr Schererville IN 312-685-1595
Subject: REF-WP SXSModel#: WRS588FIHZ04Serial#: HRB2704178Issue: Door closureDiagnosis: Frz hinge/cams out of alignment.Recommendation: Replace frz hinge W11292872, cams W10876191 and WPW10257206, and shim W10709916. Parts required to complete repair. Parts on order.
Update: Frz door has a bulge on the side. Also Replace door W11566705.
1ST YR 27892 Mark Kapocius 2360 Boulder Rd Dyer IN 219-671-8233
Subject: DISH-WPModel#: WDT730PAHV0Serial#: FB1319433Issue: Not fillingDiagnosis: Power cord stuck in float switch mechanismRepair: Removed obstruction, ran diagnostics and tested normal cycle. Tested good.
THURSDAY 08/11/22
PHS 27912 D Ann Hudson 233 173Rd St Hammond IN 219-937-9635
Subject: REF-KENMORE SXSModel#: 253.44519607Serial#: 4A81200464Issue: Too cold in refDiagnosis: Thermistor out of range, damper failure, ctrl unresponsiveRecommendation: Replace ctrl 240596804, thermistor 240597203 and damper 241518501. Parts required to complete repair. Parts on order.
PHS 27845 FROM 08/05/22 Guadalupe Gonzales 6609 Kansas Ave Hammond IN 219-256-3385
Repair: Installed latch and bezel. Tested good.
PHS 27871 Denise Stewart 1935 Roosevelt St Gary IN 219-789-6660
Subject: REF-GE TFModel#: GIE18HGHDRBBSerial#: AF746665Issue: Not getting coldDiagnosis: Failed cold controlRepair: Installed new control WR49X26875.
1ST YR 27097 David Holm 11163 Fayette St CP IN 219-613-4179
Subject: REF-WP FDBFModel#: WRF954CIHW02Serial#: KA1900201Issue: NicksRepair: Applied touch up paint.
CC 27932 Leanne Pitchford 9543 McKinley St CP IN 219-308-8313
Subject: REF-KENMORE LG FDBFModel#: 795.71604.012Serial#: 109KR00040Issue: Poor tempsDiagnosis: Sealed system failureRecommendation: Replace unit.
CC 27917 David Wilson 778 Kenmare Pkwy 219-241-2602
Subject: DISH-FRIGIDAIREModel#: FGHD2465NF1ASerial#: TH32129145Issue: Not drainingDiagnosis: Drain line clogged, possible pump failureRepair: Removed obstructions, it drained.
PHS 27879 AND 27880 Patrick Gee 3572 Buchannon St Gary IN 219-746-0450
Subject: DRYER-ROPERModel#: GL5030VL0Serial#: MA1202802Issue: Not spinningDiagnosis: Broken belt, failed idler, broken screen.Recommendation: Install maintenance kit 4392065 and screen 339392VPartial Repair: Installed maintenance kit.Parts required to complete repair. Parts on order.
Subject: WASHER-KENMOREModel#: 110.27812690Serial#: CG0976439Issue: Agitation and lid switchDiagnosis: Lid switch harness brokenRecommendation: Part discontinued NLA. Unserviceable.
FRIDAY 08/12/22
SQ WARR FROM 07/19/22 Tom Schilling 12901 W 101st Ave Dyer IN 219-313-4632
Per SQ support, washers between drive pulley and brake are fluttering. Add plastic washer 35535. Plastic/steel/plastic sandwich.
PHS 2922392 and 2922396 FROM 07/15/22 Mary Dooley 9746 Georgetowne Dr Highland IN 219-922-9398
Washer-Repair: Installed pump. Tested good.
Ref-Repair: Installed icemaker. Tested good.
CC 27935 Shannon Remaly 12205 W 135th Ave Cedar Lake IN 219-313-1429
Subject: WASHER-MAY FLModel#: MHW8630HC1Serial#: C93350050Issue: Detergent dispenserDiagnosis: Uncertain. Possibly clogged. Removed some gunk from dispenser. Possible detergent pump failure.Recommendation: If cleaning does not resolve issue, replace detergent pump W11318806.
CC 27444 FROM 06/29/22 Nadine Spangler 14038 Nantucket Cedar Lake IN 312-833-9000
Repair: Installed gasket. Tested good.
PHS 27942 Daiva Murphy 9410 Tyler St CP IN 219-663-3588
Subject: OVEN-GEModel#: JGB760SEF2SSSerial#: MD245510PIssue: Damage to door topDiagnosis: Gasket collapsed, top trim damagedRecommendation: Replace gasket WB32K10052 and trim WP07X20377.* If trim is unobtainable, disregard and just install seal. Parts required to complete repair. Parts on order.
2nd appliance for future callREF-GE GYE22GYNBFS // SR513744IM overfilling. Frz fan loud. Pre ordered valve WR5710098 and fan WR60X25858.
CC 27944 Jeff Bleasing 543 Magnolia Dr CP IN 219-712-9448
Subject: OVEN-FRIGIDAIRE WALLModel#: FGB24L2ECBSerial#: NF93226327Issue: Oven not lightingDiagnosis: Failed igniter, drew 1.2 ARecommendation: Replace igniterRepair: Installed new igniter 5303935066. Tested good.
CC 27936 Kim Buxton 1428 Painted Leaf Drive CP IN 219-775-2040
Subject: REF-KA FDBFModel#: KRFF507HPS02Serial#: KA0900082Issue: No iceDiagnosis: IM error code, lost position. IM Failed test.Recommendation: Replace IM W11483245.Parts required to complete repair. Parts on order.
MONDAY 08/15/22
PHS 27632 FROM 07/20/22 Joyce Fletcher 740 Burr St Gary IN 219-977-1435
Repair: Installed door, catch and hinges. Tested good.
PHS 2936956 Donald Lewis 1439 E 35th CT Gary IN 219-238-1444
Subject: REF-KENMORE WP TFModel#: 106.62152110Serial#: VS14263915Issue: Poor tempsDiagnosis: Evaporator fan harness disconnectedRepair: Connected fan. Tested good.
PHS 27957 Daisy Dunn 1500 E 36th Ave Gary IN 21.889-680-6626
Subject: WASHER-FRIGIDAIREModel#: FFTW4120SW1Serial#: KC80803501Issue: Not drainingDiagnosis: Failed drain pumpRecommendation: Replace pump 5304511363.Parts required to complete repair. Parts on order.
PHS 27763 FROM 08/03/22 Mariel Green 6846 Ash Pl Gary IN 219-689-6845
Repair: Installed sump. Tested good.
PHS 27959 Willie Freeman 625 Lincoln St Gary IN 219-885-1911
Subject: DRYER-FRIGIDAIREModel#: AGQB6000ES2Serial#: XD64907074Issue: No heatDiagnosis: Cracked igniterRecommendation: Replace igniter 5304517325. Parts required to complete repair. Parts on order.
PHS 27967 Janet Jackson 4856 Adams St Gary IN 219-484-6632
Subject: REF-FRIGIDAIRE SXSModel#: FGHC2331PFAASerial#: 4A61012445Issue: Ice in frzDiagnosis: Leaky fill valve, failed icemakerRecommendation: Replace icemaker 5303918344 and valve 242252702. Parts required to complete repair. Parts on order.
FORTEGRA 27946 Ryan Witham 12491 Washington St CP IN 219-213-5489
Subject: REF-KA FDBFModel#: KRFC704FSS00Serial#: K72716458Issue: IM, dispenser and tempsDiagnosis: Defrost failure. Dispenser tray stick in unit due to motor/shaft failure. IM Failed diagnostics.Recommendation: Replace evap cover assembly W11167902. Replace IM W10908391, container W10910401, motor W10822606 and shaft W11228132. Parts required to complete repair. Parts on order.
PHS 2934628 FROM 08/10/22 Karen Hines 2195 W 95th Ave CP IN
Repair: Installed sump assembly. Tested good.
TUESDAY 08/16/22
PHS 27969 Linda Boone 1046 Hovey St Gary IN 219-944-3752
Subject: REF-CROSLEY SXSModel#: CS21G5DQSerial#: 11416798ZYIssue: Poor temps in refDiagnosis: Defrost failure. Heater and thermostat tested good.Recommendation: Replace defrost timer WP68233-2. Parts required to complete repair. Parts on order.
SQ WARR XX FROM 07/19/22 Andrew Campbell 748 Savannah Dr CP IN 219-663-6293
Repair: Per SQ tech support, adjusted rear switch striker. Installed main PCB. Tested good.
1ST YR 148658 Delores Houchin 8416 Ellsworth Pl Merrillville IN 219-769-5609
Subject: REF-WP TFModel#: WRT318FZDW09Serial#: VSB1855003Issue: Nicks, noiseDiagnosis: Noisy evap fanRecommendation: Replace fan WP2315539Partial Repair: Touched up nicks.Parts required to complete repair. Parts on order.
CC 27983 Michael Malczewski 6640 E 109th Ave CP IN 219-928-3673
Subject: DISH-FRIGIDAIREModel#: FGID246QF3ASerial#: TH51186105Issue: Fills overnightDiagnosis: Slow leak from valveRecommendation: Replace valve 807047901 Parts required to complete repair. Parts on order.
Subject: REF-FRIGIDAIRE FDBFModel#: FGHB2866PF9ASerial#: 4A44609975Issue: IM not making iceDiagnosis: Frost build up on IM fanRepair: Defrosted. Will follow up.
PHS 27981 278 Woodland Ln Hobart IN 219-805-9630
Subject: DISH-MAY OLDERModel#: MDB3700AWXSerial#: 33304463JLIssue: NoiseDiagnosis: Noise from circulation pump.Recommendation: Part discontinued NLA. Deem unrepairable.
WEDNESDAY 08/17/22
PHS 2922396 FROM 07/15/22 Mary Dooley 9746 Georgetowne Dr Highland IN 219-922-9398
Repair: Installed door gasket.
CC 27905 Julie Novak 9220 W 107th Pl St John IN 219-558-8156 773-259-5081
Subject: REF-FRIGIDAIRE SXSModel#: DGUS2645LF3Serial#: 4A31207246Issue: Poor iceDiagnosis: Uncertain. House pressure seems OK. Changed filter, no change. Possible freeze in line, or valve issue.Recommendation: Schedule 2nd visit to reinspect.
SQ WARR FROM 07/19/22 Tom Schilling 12901 W 101st Ave Dyer IN 219-313-4632
Repair: Installed pulley washer. Cust will test and report.
PHS 2887736 FROM 05/27/22 Zachary Miller 57 Deerpath Rd Valpo IN 219-945-6549
Subject: DISH-MAYModel#: MDBH949AWW4Serial#: F20304018Issue: No heatDiagnosis: Multiple issues. Heater open, hi-temp thermostat out, vent motor failure, OWI failure, circulation pump noisy.Recommendation: Replace heater W10518394, thermostat WP661566, vent assy WPW10164259, OWI WPW10705575 and sump assembly W10806701. Parts required to complete repair. Parts on order.
THURSDAY 08/18/22
PHS 27957 FROM O8/15/22 Daisy Dunn 1500 E 36th Ave Gary IN 219-680-6626
Installed drain pump. Tested good.
PHS 27959 FROM 08/15/22 Willie Freeman 625 Lincoln St Gary IN 219-885-1911
Repair: Installed igniter, tested good.
PHS 28016 AND 28017 Michael Browder 306 Ellsworth St Gary IN 219-688-9025
Subject: REF-FRIGIDAIRE SXSModel#: FFHS2622MBBSerial#: LA14515221Issue: No iceDiagnosis: Failed IM, constantly harvests, no water.Recommendation: Replace icemaker 241798231 Parts required to complete repair. Parts on order.
Subject: OVEN-MAYModel#: MGR8674AB0Serial#: R14810154Issue: LightingDiagnosis: Broken light socketRecommendation: Replace socket W11281687 Parts required to complete repair. Parts on order.
PHS 28015 Tasheila Robinson 1333 Dearborn St Gary IN 219-680-8430
Subject: REF-WP TFModel#: ET18ZKXDW01Serial#: EE1026249Issue: NoiseDiagnosis: Noisy evaporator fan, housing cracked.Recommendation: Both parts discontinued NLA. Deem unrepairable.
CC Kathleen O’Neal 6612 Hemlock Ave Gary IN 219-938-2936
Subject: REF-FRIGIDAIRE TFModel#: FFTR1614RWBSerial#: BA65106910Issue: Poor tempsDiagnosis: Sealed system failure. Unrepairable.
PHS 27962 AND 27963 Amos Arnett 7346 Montana Ave 219-702-6671
Subject: REF-KENMORE WP TFModel#: 106.9759780Serial#: EE1126146Issue: Poor tempsDiagnosis: Sealed system failure.Recommendation: Deem unrepairable.
Subject: WASHER-AMANA WP VMWModel#: NTW4516FW3Serial#: C91623708Issue: BouncyDiagnosis: Sloppy suspension, shifter faultRecommendation: Replace suspension W10780045 and shifter W10913953. Parts required to complete repair. Parts on order.
FRIDAY 08/19/22
PHS 28018 Steve Kosak 1424 Island Dr Valpo IN 219-307-5454
Subject: REF-FRIGIDAIRE SXSModel#: FRS20ZRGW2Serial#: LA84510357Issue: Not running, Blowing breakerDiagnosis: Burned relay/overloadRecommendation: Replace relay 218721101. Parts required to complete repair. Parts on order.
CC 27971 JOHN FROM 08/16/22 David Duesing 10419 Imperial Pl Cedar Lake IN 708-325-6838
Repair: Installed diverter. Cust will test and report.
Tested, leaks. Diverter defective. Re-ordered.
CC 27965 FROM 06/23/22 Mardi Katz 132 Inverness Lane Schererville IN 219-765-2932
Repair: Installed control WD21X23463. L80 P125 T8.75 TOT 213.75.
1ST YR 28036 Tony Madjecki 7419 Harvest Dr Schererville IN 708-806-7719
Subject: DISH-WPModel#: WDT750SAKV0Serial#: FA1101282Issue: ControlDiagnosis: Failed led on UIRecommendation: Replace UI W11460962. Parts required to complete repair. Parts on order.
PHS28010 Micheal Gruhlke 410 Sequoia Dr Valpo IN 219-759-6165
Subject: OVEN-MAYModel#: MGR6775BDWSerial#: 16721528NPIssue: No heatDiagnosis: Failed igniter, 2.8ARecommendation: Replace igniterRepair: Installed new igniter 5303935066. Tested good.
PHS 28019 Rafael Rivera 5881 Newport Ave Portage IN 219-781-9493
Subject: DRYER-LGModel#: DLG3744WSerial#: 712KWYP00170Issue: No heatDiagnosis: Failed igniter, thermostats suspect.Recommendation: Replace igniter 5318EL3001A,Bhi-temp 6931EL3004B and thermostat 6931EL3003C. Parts required to complete repair. Parts on order.
PHS 28002 Doug Boltovitz 305 N Kelly St Hobart IN 219-628-3057
Subject: DRYER-GEModel#: HTDX100GM0WWSerial#: RT729386AIssue: NoisyDiagnosis: Failed front bearing.Recommendation: Replace front bearing kit WE49X20697. Parts required to complete repair. Parts on order.
MONDAY 08/22/22
PHS 27769 FROM 08/02/22 Katherine Retic 1320 DeKalb St Gary IN 219-689-4134
Repair: Installed fan and pcb. Fans run, compressor runs.
1ST YR 148658 FROM 08/16/22 Delores Houchin 8416 Ellsworth Pl Merrillville IN 219-769-5609
Repair: Installed fan. Quiet now.
CC 27983 FROM 08/16/22 Michael Malczewski 6640 E 109th Ave CP IN 219-928-3673
Repair: Installed valve, tested good.
REF-IM not producing ice. Fan runs, I’m harvests, valve good. Thermistor indicating >50, actual <30deg.Recommended: Replace IM 243297613. P100, L70, T7.00 Tot 177.
CENTRICITY FROM 06/22/22 Phil Poulton 1038 Greenview Dr CP IN 219-712-1636
Repair: Installed motor, blower, idler and rollers. Tested good.
FORTEGRA 27946 FROM 08/15/22 Ryan Witham 12491 Washington St CP IN 219-213-5489
Partial repair: Installed evap cover, IM, motor, shaft and container.Chute plate W11448633 warped. Ordered.
CC 27958 JOHN FROM 08/17/22 Brett Zandstra 12826 Colfax Cedar Lake IN 708-288-1154
Repair: Installed pcb. Tested good.*initially did not power up. Follow up.
TUESDAY 08/23/22
CC 28007 Mary Sieracki 2741 Hugel Hill St Schererville IN 219-864-9846
Subject: REF-GE FDBFModel#: PFE28KSKFSSSerial#: TH508570Issue: Noise, Poor temps in refDiagnosis: Failed ref evaporator fan.. Drain clogged.Recommendation: Replace fan WR60X26866 and tube WR02X28554Partial Repair: Installed fan, defrosted and flushed drain.Parts required to complete repair. Parts on order.
PHS 27912 FROM 08/11/22 D Ann Hudson 233 173Rd St Hammond IN 219-937-9635
Repair: Installed ctrl, damper and thermistor.
PHS 2887736 FROM 05/27/22 Zachary Miller 57 Deerpath Rd Valpo IN 219-945-6549
Repair: Installed sump, heater, vent and owi. Tested good.
1ST YR 28041 Taylor Pizer 3563 Traemore Dr Valpo IN 219-577-7150
Subject: DISH-WPModel#: WDT970SAKZ0Serial#: FA3801770Issue: Codes, rinseaid not dispensingDiagnosis: F9E2 drain motor and F8E4 overfill in memory. Overfill tray had water.Recommendation: Replace drain motor W11412291, overfill switch W11545764 and dispenser W11412300. Parts required to complete repair. Parts on order.
EXTENDED 1ST YR Jill Ogiego 170 S 150 E Valpo IN 219-464-3867
getting im + valve. Need notes.
WEDNESDAY 08/24/22
EPIC 28031 Judith Knapp 7220 Forest Ave Hammond IN 219-937-9005
Subject: REF-WP SXSModel#: WRS321SDHB01Serial#: HR93247192Issue: Too cold in refDiagnosis: Thermistor out of range, diffuser faulty.Recommendation: Replace thermistor WPW10384183 and diffuser W11317276. Parts required to complete repair. Parts on order.
PHS 28063 Vernon Billingsley 1951 W 13th Ave Gary IN 219-718-5156
Subject: REF-KENMORE FRIGIDAIRE TFModel#: 253.74812438Serial#: BA5351020-ILLEGIBLEIssue: Poor temps in refDiagnosis: Defrost timer failure. Heater and thermostat tested good.Recommendation: Replace timer 215846602. Parts required to complete repair. Parts on order.
CC 28028 Lianne Plesko 652 Connecticut Gary IN 219-882-2579
Subject: WASHER-SQModel#: AWN432SP111TW01Serial#: 1106020564Issue: Not spinning outDiagnosis: Failed beltRepair: Installed idler/ belt kit 959P3. Tested good. D99 L80 P41 T2.87 TOT 222.87
CC 27971 JOHN FROM 08/16/22 David Duesing 10419 Imperial Pl Cedar Lake IN 708-325-6838
Repair: Installed diverter. Diverter good.*2nd leak discovered in pump fitting. Ordered pump WD26X23258.
PHS 28060 Daiva Murphy 9410 Tyler St CP IN 219-663-3588
Subject: REF-GE FDBFModel#: GYE22GYNBFSSerial#: SR513744Issue: Ice, noiseDiagnosis: Icemaker valve slow leak, noisy evaporator fan.Repair: Installed valveWR57X10098 and fan WR60X25858. Tested good.
1ST YR 27861 FROM 08/08/22 Lansing Fire Dept 19300 Burnham Lansing IL 708-212-8141 Nick
Installed pcb, ui lights up, nonresponsive. Waiting on ui.
THURSDAY 08/25/22
1ST YR 27853 FROM 08/05/22 Butch Baker 4411 Broadway Gary IN 219-628-3955
Repair: Installed thermistor.
CC 28058 28059 28085 NWI Veterans Village 839 Massachusets Gary IN 219-306-1875
Subject: DISH-FRIGIDAIREModel#: FFBD2408NB5BSerial#: TH53060328Issue: Not runningDiagnosis: Unit in power failure mode on arrival, all lights blinking.Recommendation: Reset unit, tested good.
Subject: OVEN-FRIGIDAIRE 220VModel#: FFEF3009PBBSerial#: VF52414308Issue: Front left burnerDiagnosis: Heater tested good, failed switch.Recommendation: Replace FL switch 316498603. Parts required to complete repair. Parts on order.
THIRD APPLIANCE WO 28085Subject: DRYER-SQModel#: SDE907WFSerial#: 1602003519Issue: Not tumblingDiagnosis: Broken belt, tight idlerRecommendation: Replace belt and idler.Parts required to complete repair. Parts on order.
CC 28076 Gloria Vela 18907 Idaho CT Lowell IN 219-308-9913
Subject: REF-AMANA BFModel#: ABB1924WEW1Serial#: K21614549Issue: Leaking waterDiagnosis: Defrost drain clog. Upon inspection, also sealed system failure.Recommendation: Monitor temps, replace unit if temps over 40Repair: Defrosted and flushed drain.
CC 28062 Mary Ann Turcotte 558 Sycamore Ln Lowell IN 219-696-6582
Subject: DISH-WPModel#: WDTA50SAHW0Serial#: F8152644Issue: Not cleaningDiagnosis: Clogged filter. Possible intermittent circulation pump.Recommendation: If Issue persists, replace sump assembly W11087376Repair: Cleaned filter.
SAFEWARE 28061 Gregory Witherspoon 891 Bernie Blvd Chesterton IN 219-926-8742
Subject: REF-KA FDBFModel#: KRMF706ESS01Serial#: K80500330Issue: No iceDiagnosis: Code E2 motor lost position in memory. Dispenser tray broken, Leaky valve.Recommendation: Replace IM W11294907, dispenser W11129522 and valve WPW10341329. Parts required to complete repair. Parts on order.
PHS 28018 FROM 08/19/22 Steve Kosak 1424 Island Dr Valpo IN 219-307-5454
Repair: Installed relay/overload. Tested good.
CC 28046 Teresa Harness 7501 106th Ave Winfield IN 219-794-6746
Subject: REF-GE FDBFModel#: PFSS9PKYASSSerial#: DV570512Issue: No iceDiagnosis: Failed icemaker, unresponsive to forced harvest.Recommendation: Replace icemaker WR30X10131. Parts required to complete repair. Parts on order.
PHS 2944771 Bettie Jones 3813 W 15th Ave Gary IN 219-985-4398
Subject: REF-GE SXSModel#: GSHF5KGXCCWWSerial#: MR419559Issue: Poor coolingDiagnosis: Sealed system failure :(Recommendation: Deem unrepairable.
FRIDAY 08/26/22
PHS 28084 Johnny Williams 312 W Glen Park Ave Griffith IN 219-290-8435
Subject: REF-AMANA BFModel#: ABB1921BRM00Serial#: K72707234Issue: Warm in refDiagnosis: Defrost failure. Heater and thermostat tested good. Repair: Installed ctrl WPW10503278.
PHS 27967 FROM 08/15/22 Janet Jackson 4856 Adams St Gary IN 219-484-6632
Repair: Installed IM and valve. Tested good.
PHS 27969 FROM 08/16/22 Linda Boone 1046 Hovey St Gary IN 219-944-3752
Repair: Installed timer. Tested good.
PHS 28026 Candie Maxwell 3455 E 20th Pl Lake Station IN 219-313-0965
Subject: OVEN-MAYModel#: MGT8885XS01Serial#: D14907545Issue: Right rear burnerDiagnosis: Right rear burner valve locked up. Left rear clogged. Center burner failure.Recommendation: Replace RR valve WPW10206287, center burner WPW10333445, and cap WPW10171140.Partial Repair: Cleared right rear burner.Parts required to complete repair. Parts on order.
CC 28088 Zorka Konjevic 1813 Cottonwood Ct CP IN 219-427-6005
Subject: REF-MAY SXSModel#: PSD243LGRWSerial#: 10829718CNIssue: WaterDiagnosis: Broken water lineRepair: Spliced in water line. Tested good.
PHS 28078 Joe Martell 6222 Madison Ave Hammond IN 219-545-5032
Subject: WASHER-KENMORE WP VMWModel#: 110.20362811Serial#: C91230599Issue: Not agitatingDiagnosis: Cam damaged, hub worn, motor fault in memory.Recommendation: Replace motor W10832724, hub W10528947 and cam W10721967Partial Repair: Installed cam.Parts required to complete repair. Parts on order.
MONDAY 08/29/22
PHS 28072 Ricardo Christopher 9024 Chestnut Ln Munster IN 219-201-3137
Subject: DISH-KAModel#: KDTM404KBS0Serial#: FX0401061Issue: Not startingDiagnosis: F8E4 float switch code in memory. Overfill pan is dry.Recommendation: Replace float switch W11545764. Parts required to complete repair. Parts on order.
CC 27983 FROM 08/16/22 Michael Malczewski 6640 E 109th Ave CP IN 219-928-3673
Repair: Installed IM, spliced cut wires. Tested good.
CC 28066 Gus & Linda Nudi 500 W Goldborough St CP IN 219-662-5895
Repair: Installed 3 seals.
PHS 28002 FROM 08/19/22 Doug Boltovitz 305 N Kelly St Hobart IN 219-628-3057
Repair: Installed front bearing kit. Tested good.
CC 28079 Melanie Cicero 303 W 89th Ave Merrillville IN 219-755-0045
Subject: REF-WP TFModel#: WRT518SZFM00Serial#: VS82985875Issue: Poor coolingDiagnosis: Sealed system failureRecommendation: Replace unit.
PHS 28114 Michelle Steuart 8012 Richard St Highland IN 219-794-4373
Dryer-wp. Replaced thermal fuse. Good.
PHS 28117 Addis Butler 33 E Elizabeth Dr Schererville IN 219-864-9131
Subject: REF-CRITERIONModel#: CTMR180M1SSerial#: N/AIssue: Poor coolingDiagnosis: Failed evaporator fan.Recommendation: Fan discontinued NLA. Deem unrepairable.
CC 27971 JOHN FROM 08/16/22 David Duesing 10419 Imperial Pl Cedar Lake IN 708-325-6838
Repair: Installed pump. Tested good.
TUESDAY 08/30/22
CC 27315 FROM 06/23/22 Jake Scheeringa 17384 White Oak Ave Lowell IN 219-616-0713
Repair: Installed gasket. Tested good.
CC 28112 Cheryl Hayden 23310 Whitcomb Lowell IN 219-552-0543
Subject: REF-SAMSUNG FDBFModel#: RFG297AARSSerial#: 069443CQ403550Issue: NoiseDiagnosis: Noisy ice maker. Repair: Turned off IM, advised customer.
CC 28106 Deborah Nowland 14122 Rocklin Cedar Lake IN 219-662-1728
Subject: REF-KA FDBF 5 DOORModel#: KRMF706EBS01Serial#: K90800096Issue: Frost in frzDiagnosis: Defrost failure. Per WP tech support, UI logic issue. Recommendation: Replace UI W11330971.Parts required to complete repair. Parts on order.
CC 28153 Bryan Boettger 12454 Williams CT CP IN 708-267-0208
Subject: REF-GE FDBF
Model#: PWE23KSDFSS
Serial#: MF503410
Issue: Water
Diagnosis: Defrost drain faulure.
Recommendation: Replace defrost drain tube WR02X28554.
Parts required to complete repair. Parts on order.
PHS 2944502 Dorothy Greinke 348 Maid Marion Dr N Schererville IN 219-865-8406
Subject: DISH-WP
Model#: DU1101XTPBA
Serial#: FW1105076
Issue: Controls
Diagnosis: Failed UI
Recommendation: Replace IU WPW10459139
Parts required to complete repair. Parts on order.
WEDNESDAY 08/31/22
PHS 28128 Joanne Bell 2163 Wright St Gary IN 219-384-5216
Subject: REF-FRIGIDAIRE SXS
Model: FFSS2614QS6A
Serial: 4A64118648
Issue: Ice not dispensing
Diagnosis: Broken Ice container
Recommended:Replace ice container 241860803
PHS 28063 FROM 08/24/22 Vernon Billingsley 1951 W 13th Ave Gary IN 219-718-5156
Repair: Defrosted, installed timer. Tested good.
CC 28116 Hailey Huizenga 4655 Hillcrest CT CP IN 574-870-5746
Subject: REF-KA FDBF 5 DOOR
Model#: KRMF706ESS01
Serial#: K64610855
Issue: Poor cooling
Diagnosis: Sealed system failure
Recommendation: Replace unit.
CC 28046 FROM 08/26/22 Teresa Harness 7501 106th Ave Winfield IN 219-794-6746
Repair: Installed IM. Tested good.
1ST YR 28036 FROM 08/19/22 Tony Madjecki 7419 Harvest Dr Schererville IN 708-806-7719
Repair: Installed control. Tested good.
CC 28141 Carol Pohlman 2707 James Drive Dyer IN 219-865-2463
Subject: WASHER-KENMORE WP VMW
Model#: 110.25132411
Serial#: C54946605
Issue: Noise
Diagnosis: Agitator bolt loose, wash plate rounded out.
Recommendation: Replace washplate W10752285.
Parts required to complete repair. Parts on order.
THURSDAY 09/01/22
CC 28197 Kevin Horst 4229 Augusta Dr CP IN 219-308-9161
Subject: DISK-KA
Model#: KDTM354EBS3
Serial#: F90713024
Issue: No circulation
Diagnosis: Filter locked up circ pump
Recommendation: Replace filter W11084156, cover W10708008 if necessary.
Parts required to complete repair. Parts on order.
28132 FROM 07/05/22 CC Ronald Atkinson 3514 W 125th Ave CP IN 219-663-2348
Subject: DRYER-MAY OLDER
Model#: HDG308
Serial#: 281216 7K
Issue: No heat
Diagnosis: Failed valve coils.
Recommendation: Replace coils 12001348 Q P120 T 8.40 TOT 128.40
EPIC 28136 Community Auto Broker 211 Grace CT CP IN 219-398-8322
Subject: DISH-KA
Model#: KDTM404KBS0
Serial#: FX2401126
Issue: Leak + controls
Diagnosis: Errors 10-2 vent wax motor, 8-2 fill valve electrical, and 8-4 overfill in memory. Bottom door seal failure, dripped into overfill tray.
Recommendation: Replace vent W11416460, valve W11430044 and seal W11606677.
Parts required to complete repair. Parts on order.
CC 28161 ED & Connie Schiesser 711 S Sherman St CP IN 219-776-0032
Subject: DISH-WP
Model#: WDT970SAHZ0
Serial#: FX4950546
Issue: Dispenser
Diagnosis: Dispenser failure
Repair: Installed dispenser W10861000.
PHS 2945866 David Golden 6778 Ash Pl Gary IN 219-677-6734
Subject: REF-KENMORE WP TF
Model#: 106.70212410
Serial#: VS70354573
Issue: Poor temps
Diagnosis: Evaporator fan stopped
Recommendation: Replace fan WP2315539.
Repair: Installed fan. Tested good.
1ST YR 26501 FROM 04/01/22 Linda Wilbert 522 N Lillian St Griffith IN 219-718-1199
Repair: Installed pcb. Tested good.
EPIC 28031 FROM 08/24/22 Judith Knapp 7220 Forest Ave Hammond IN 219-937-9005
Repair: Installed damper. Damper came with thermistor installed.
CC 28007 FROM 08/23/22 Mary Sieracki 2741 Hugel Hill St Schererville IN 219-864-9846
Repair: Installed drain tube.
SAFEWARE 27567 FROM 07/15/22 Jimmie + Betty Hayden 7921 Wright St Merrillville IN 219-512-6356
Burner screws are stripped. As previously stated, unit is unserviceable.
1ST YR 28041 FROM 08/23/22 Taylor Pizer 3563 Traemore Dr Valpo IN 219-577-7150
Repair: Installed drain motor, overfill switch and dispenser unit. Tested good.
PHS 28154 FROM08/19/22 Micheal Gruhlke 410 Sequoia Dr Valpo IN 219-759-6165
Subject: OVEN-MAY
Model#: MGR6775BDW
Serial#: 16721528NP
Issue: Not hitting temps
Diagnosis: Temp sensor out of range +70 degrees.
Recommendation: Replace temp sensor WP7401143
Part required to complete repair. Part on order.
CC 28160 Kim Radu 10555 Maine Dr CP IN 219-306-1195
Subject: DISH-GE
Model#: GDT605PMM0ES
Serial#: SM774496B
Issue: Controls
Diagnosis: Buggy UI
Recommendation: Replace control WD21X31904. Q D89 L70 P101 T 7.07 TOT $267.07
Parts required to complete repair. Parts on order.
PHS 28019 FROM 08/19/22 Rafael Rivera 5881 Newport Ave Portage IN 219-781-9493
Repair: Installed igniter and thermostats. Tested good.
SATURDAY 09/03/22
CC 28106 FROM 08/30/22 Deborah Nowland 14122 Rocklin Cedar Lake IN 219-662-1728
Repair: Installed UI. Forced defrost, tested good.
PHS 2944502 FROM 08/30/22 Dorothy Greinke 348 Maid Marion Dr N Schererville IN 219-865-8406
Repair: Installed UI. Tested good.
LABOR DAY
TUESDAY 09/06/22
1ST YR SIMKO 51 Chateau Dr Dyer IN 219-999-4631
Subject: DISH-JENNAIR
Model#: JDPSG244LS1
Serial#: FB1901259
Issue: Leak
Diagnosis: Leak from heater seal, right side.
Recommendation: Replace heater W11537778.
Parts required to complete repair. Parts on order.
PHS 27912 FROM 08/11/22 D Ann Hudson 233 173Rd St Hammond IN 219-937-9635
Subject: REF-KENMORE SXS
Model#: 253.44519607
Serial#: 4A81200464
Issue: Too cold in ref
Diagnosis: Control skips a number in temp settings. Possible overfilled freezer.
Recommendation: Allowing customer to adjust fill and test temps.
CC 28185 Harold Hardin 6917 W 128th Ln Cedar Lake IN 219-374-5928
Subject: REF-WP SXS
Model#: ED2KVEXVL01
Serial#: HR00858600
Issue: Running hot
Diagnosis: Compressor runs, fans run. Vents clear, damper good. Defrost good. Possible freon leak. Unit only running since 9am, coil frost pattern unclear.
Recommendation: Let run for a few days and re-visit.
CC 28184 Mary Kay Collins 7511 E 109th Ave CP IN 219-742-2903
Subject: REF-WP FDBF 4 DOOR
Model#: WRX988SIBM03
Serial#: K62911144
Issue: Poor temps in ref
Diagnosis: Defrost system failure
Recommendation: Replace fan/harness W11087438.
Partial Repair: Defrosted.
Parts required to complete repair. Parts on order.
CC 28181 Dan Djukic 870 Clearwater Cove E CP IN 219-671-6146
Subject: FRZ-KENMORE FRIGIDAIRE UPRIGHT
Model#: 253.22052611
Serial#: WB73362338
Issue: No cool
Diagnosis: Cold control tested open.
Recommendation: Replace CC 5304511828.
Parts required to complete repair. Parts on order.
WEDNESDAY 09/07/22
EPIC 28187 Mike Skolak 510 Campbell St Valpo IN 219-718-4040
Subject: REF-GE FDBF
Model#: PFE28KBLJTS
Serial#: AR519673
Issue: Lights and condensation
Diagnosis: Ref door switch failed. Frz LED Failed (switch tested good). Mullion heater failed.
Recommendation: Replace ref switches WR23X29161 (X2), frz led WR55X30604, and mullion WR17X13240.
Parts required to complete repair. Parts on order.
PHS 28200 Robert Seward 53 E 37th Ave Hobart IN 219-973-1992
Subject: DRYER-AMANA OLDER
Model#: LG8319W2
Serial#: S960935216
Issue: No heat
Diagnosis: Failed valve coils.
Repair: Installed coils 279834. Tested good.
PHS 28188 Judith Eierman 2144 Michael Dr Portage IN 219-588-2511
Subject: DISH-WP
Model#: DU1055XTPT4
Serial#: FT2106973
Issue: Not circulating
Diagnosis: Failed circulation pump
Recommendation: Replace sump assembly WPW10780877
Parts required to complete repair. Parts on order.
CC/WARR 28205 Christine McBride 2489 E Lakeshore Dr CP IN 219-765-8134
Subject: DISH-KA
Model#: KDPM604KPS0
Serial#: FX4401214
Issue: Leak
Diagnosis: Leak from heater seal, left side.
Recommendation: Replace heater W11537778. Per WP bulletin, S code S17304. WP pays parts and labor.
Parts required to complete repair. Parts on order.
CC 28194 Kevin Kolodziej 1267 Elliston CT CP IN 219-712-7401
Subject: DISH-GE
Model#: GDT580SSF7SS
Serial#: SF829977B
Issue: Not circulating.
Diagnosis: Failed circulation pump.
Recommendation: Replace pump WD26X23258.
*Customer will Replace unit.
THURSDAY 09/08/22
CC 28201 John Van Woert 1836 Cherrywood Ln Munster IN 219-689-7875
Subject: REF-WP FDBF
Model#: WRF540CWHZ03
Serial#: KA0101777
Issue: Frost in frz
Diagnosis: Frz seal collapsed
Recommendation: Replace seal W10571967.
Q D99 L70 P150 T 10.50 TOT 329.50
Parts required to complete repair. Parts on order.
EPIC 28262 Stacey Wachowski 11224 Deer Creek Drive CP IN 708-238-1921
Subject: REF-KA FDBF 5 DOOR
Model#: KRMF606ESS01
Serial#: K90615400
Issue: Lights
Diagnosis: Failed LED modules
Recommendation: Replace LED modules. Ref harness W11205082, Ref modules W11462342 (x2), and frz module W10695459.
Parts required to complete repair. Parts on order.
2nd appliance oven ka
KSGG700ESS1//R85086943
F8E0 cooling fan speed.
Recommended: Replace blower W11107275. Poss. Hall sensor.
CC 28160 FROM 09/02/22 Kim Radu 10555 Maine Dr CP IN 219-306-1195
*Installed new control. Dead. Harness continuity good. Requires machine control WD21X25732.
SAFEWARE 28202 Nancy Kleine 11315 Parrish Ave Cedar Lake IN 219-688-3388
Subject: REF-GE FDBF
Model#: GFE24JSKBFSS
Serial#: MH307599
Issue: IM leak
Diagnosis: Multiple issues. IM valve slow leak, overfilling. IM door seal failure. Defrost drain clog in frz.
Recommendation: Replace valve WR57X25054, Door WR17X25244, and drain tube WR02X11426.
Parts required to complete repair. Parts on order.
CC 28153 FROM 08/30/22 Bryan Boettger 12454 Williams CT CP IN 708-267-0208
Repair: Defrosted drain, installed drain tube.
CC 28216 Jeannine Conte 9960 Clark Pl CP IN 561-427-3669
Subject: DISH-MAY Model#: MDB7959SHZO Serial#: F91814326 Issue: Top rack. Diagnosis: Broken adjusters. Repair: Installed adjusters WPW10609578 and WPW10609579.
Subject: OVEN-GE
Model#: JGB870SEF2SS
Serial#: GD227817P
Issue: Oven not lighting.
Diagnosis: Failed igniter, tested open.
Recommendation: Replace igniter WB28X20446.
Parts required to complete repair. Parts on order.
FORTEGRA 27946FROM 08/15/22 Ryan Witham 12491 Washington St CP IN 219-213-5489
Repair: Installed chute plate. Tested good.
FRIDAY 09/09/22
PHS 28214 Doris Pearl 2255 Whispering Oaks Ct Highland IN 219-924-2376
Subject: REF-WP FDBF
Model#: WRF535SWHZ02
Serial#: K92015889
Issue: Light in frz
Diagnosis: Failed LED module
Recommendation: Replace LED module W1162886.
Parts required to complete repair. Parts on order.
PHS 28189 Edgar Davis 3321 W 20th Ave Gary IN 219-895-8663
Subject: REF-WP FDBF
Model#: WRF560SEHZ00
Serial#: VSA2188861
Issue: Water/ice
Diagnosis: Slow leak from IM valve
Recommendation: Replace valve WPW10279866.
Parts required to complete repair. Parts on order.
PHS 28204 Eugene Robinson 3152 W 20th Ave Gary IN 219-949-7631
Subject: REF-FRIGIDAIRE SXS
Model#: LFSS2312TE4
Serial#: 4A04400113
Issue: Noise, ice
Diagnosis: IM valve leak, damaged auger motor and evap fan
Recommendation: Replace valve 242252702, auger motor 242221501, and fan 242077705.
Parts required to complete repair. Parts on order.
PHS 28295 Juanita Coffman 424 Tenesee Ave Hammond IN 219-805-6387
Subject: REF-ESTATE WP TF
Model#: TT18DKXRQ01
Serial#: VSU1217048
Issue: Frz door
Diagnosis: Center hinge failure, door sagging.
Recommendation: Replace hinge WP2166037.
Parts required to complete repair. Parts on order.
CC 28211 Scott Stewart 9875 Trinity Ct Demotte IN 219-987-7088
Subject: REF-KA FDBF
Model#: KRFC604FSS00
Serial#: K7322281
Issue: Not running after power outage.
Diagnosis: No power from Orion control to compressor. Other diagnostics passed, fans run.
Recommendation: Replace Orion control W11131873.
Parts required to complete repair. Parts on order.
Repair: Installed Orion control. Tested good. 09/10/22
CC GERARD RECALL Joan Kolodziej 10115 Texas Ln CP IN 219-707-1771
Subject: WASHER-MAY FL
Model#: MHW6630HW0
Serial#: C94150215
Issue: Not spinning out
Diagnosis: F0E5 off balance load in memory. Sloppy shocks, causing out of balance to stop cycle.
Recommendation: Replace shocks W11545322 (x4)
L80 P88 T6.16 TOT 174.16
Parts required to complete repair. Parts on order.
CC GERARD PART Stephan Munsey 1421 Wilderness Drive Scererville IN 312-934-3050
Subject: WASHER-WP FL
Model#: WFW9620HW2
Serial#: CX3300044
Issue: Not starting
Diagnosis: Replaced door switch, no change. ACU recently replaced. Likely harness failure.
Recommendation: Replace harness W10919938.
Parts required to complete repair. Parts on order.
MONDAY 09/12/22
PHS 27963 FROM 08/18/22 Amos Arnett 7346 Montana Ave 219-702-6671
Repair: Installed shifter and suspension. Ran calibration, tested good.
PHS 28224 Martha and Ramona Hughes 2150 Tennessee St 219-885-0412
Subject: REF-GE TF
Model#: TBX18ZIXJRAA
Serial#: AR52879
Issue: Water
Diagnosis: Defrost drain plate rusted through, leaking into ref.
Recommendation: Parts discontinued NLA. Deem unrepairable.
PHS 28223 Teresa Phelps 4909 E 13th Pl Gary IN 219-902-4116
Subject: OVEN-KENMORE WALL
Model#: 790.40299410
Serial#: AF64200209
Issue: Not heating
Diagnosis: Weak igniter, 2.9A
Repair: Installed igniter 5303935066. Tested good.
PHS 28233 Helena Trotter 617 N Miami St Gary IN 219-576-2848
Subject: REF-FRIGIDAIRE TF
Model#: FFTR1614TW0
Serial#: BA82503468
Issue: Poor temps
Diagnosis: Intermittent defrost timer, frost stopped evaporator fan.
Recommendation: Replace timer 241705102 and motor 242219204.
Parts required to complete repair. Parts on order.
EPIC 28136 FROM 09/01/22 Community Auto Broker 211 Grace CT CP IN 219-398-8322
Repair: Installed valve, vent and seal. Tested good.
CC 26838 JOHN FROM 05/02/22 Elise Smith 8916 Parrish St John IN 219-205-2625
Repair: Installed thermistor, control and harness.
1ST YR? 28219 Adam Novak 1430 Sunnybrook Ave Dyer IN 708-752-1834
Subject: WASHER-AMANA VMW
Model#: NTW4516FW3
Serial#: CA3301196
Issue: No control
Diagnosis: ACU failure. 120V supply good, no control.
Recommendation: Replace ctrl W11170317.
Parts required to complete repair. Parts on order.
CC 28141 FROM 08/31/22 Carol Pohlman 2707 James Drive Dyer IN 219-865-2463
Repair-washer: Installed washplate. Tested good. 269.21
Repair-oven WARRANTY: Installed fan and IU. Tested good.
TUESDAY 09/13/22
1ST YR 28195 Barbera Anderson 11234 Deer Creek Dr CP IN 219-670-5405
Subject: DISH-KA
Model#: KDTM404KPS1
Serial#: FB2606722
Issue: Door noise, heat.
Diagnosis: Kickplate Installed backwards. No heat during cycle.
Partial Repair: Installed kickplate.
Recommended: Replace OWI W11410464. Part ordered.
CC 28197 FROM 09/01/22 Kevin Horst 4229 Augusta Dr CP IN 219-308-9161
Repair: Installed filter. Tested good.
28132 FROM 07/05/22 CC Ronald Atkinson 3514 W 125th Ave CP IN 219-663-2348
Repair: Installed valve coils. Tested good.
CC 28248 Patrick Spohr 2742 W 132nd Ln CP IN 219-242-1860
Subject: DISH-WP
Model#: WDT970SAHZ0
Serial#: FA0368305
Issue: Not draining
Diagnosis: F6E4 inlet water float switch and F8E2 drain motor electrical faults in memory. Drain motor appears to work, noisy. Possible valve leak causing overfill.
Recommendation: Replace pump W10876537.
Parts required to complete repair. Parts on order.
CC 28185 FROM 09/06/22 Harold Hardin 6917 W 128th Ln Cedar Lake IN 219-374-5928
Frost pattern indicates sealed system failure. Customer will replace unit.
CC 27935 FROM 08/12/22 Shannon Remaly 12205 W 135th Ave Cedar Lake IN 219-313-1429
Repair: Installed detergent pump. Tested good.
WEDNESDAY 09/14/22
PHS 28255 Harvey Crawford 1501 Kentucky St Gary IN 219-670-3630
Subject: REF-MAY SXS
Model#: RST2200FAM
Serial#: 11231366QW
Issue: Poor temps
Diagnosis: Condenser fan stopped
Recommendation: Replace condenser fan 833697.
Parts required to complete repair. Parts on order.
PHS 28254 Yvonne Larkin 4557 Tyler St Gary IN 219-644-5778
Subject: DISH-FRIGIDAIRE
Model#: FDB635RFR4
Serial#: TH02887556
Issue: Not running, door.
Diagnosis: Heater melted through floor of unit. Door damaged, opened up. Control damaged.
Recommendation: Parts discontinued NLA. Deem unrepairable.
PHS 28282 Clifford Lee 6948 Madison Ave Hammond IN 219-718-1741
Subject: REF-FRIGIDAIRE SXS
Model#: FFSS2615TS5
Serial#: 4A03400470
Issue: Noise, Poor temps
Diagnosis: Condenser fan blade melted off
Recommendation: Replace fan 242018304 and blade 241639502.
Parts required to complete repair. Parts on order.
CC 28265 Gloria Noonan 300 Bunker Drive Schererville IN 219-644-7996
Subject: DRYER-WP TF
Model#: WGD49STBW2
Serial#: M63204046
Issue: Noise
Diagnosis: Screw between felt and tub
Repair: Removed object. Tested good.
CC 28312 Joy and Mike Brown 2118 W 96th Pl CP IN 219-689-1796
Subject: REF-GE SXS
Model#: PSS29NGSBBB
Serial#: TH403285
Issue: Not running
Diagnosis: Swollen capacitors on motherboard.
Repair: Installed new motherboard WR55X10942C. Tested good. D89 L70 P340 T23.80 TOT 522.80
THURSDAY 09/15/22
PHS 28218 Cecil and Derrick Andrew’s 3101 Old Hobart Rd Gary IN 219-359-8146
Subject: REF-FRIGIDAIRE SXS
Model#: FFHS2322MBKA
Serial#: 4A55000491
Issue: Not dispensing ice
Diagnosis: Cubed/crushed solenoid sticky. Auger tray locked up.
Recommendation: Replace solenoid 241675704 and ice container 241860803.
Parts required to complete repair. Parts on order.
PHS 28026 FROM 08/26/22 Candie Maxwell 3455 E 20th Pl Lake Station IN 219-313-0965
Screw broke in new valve. Center burner parts missing.
Reordered valve WPW10206287. Ordered center burner WPW10336094.
CC 28059 28085 FROM 08/25/22 NWI Veterans Village 839 Massachusets Gary IN 219-306-1875
OVEN Repair: Installed burner switch. Tested good.
DRYER Repair: Installed idler and belt. Tested good.
EPIC 28187 FROM 09/07/22 Mike Skolak 510 Campbell St Valpo IN 219-718-4040
Repair: Installed switches, led module and mullion. Tested good.
PHS 28154 FROM08/19/22 Micheal Gruhlke 410 Sequoia Dr Valpo IN 219-759-6165
Repair: Installed temp sensor. Tested good.
EXTENDED 1ST YR FROM 08/23/22 Jill Ogiego 170 S 150 E Valpo IN 219-464-3867
Subject: REF-GE FDBF
Model#: GNE29GMK0ES
Serial#: AS506958
Issue: Icemaker + frost
Diagnosis: Cubes bridged, IM intermittent.
Recommendation: Replace IM WR30X28682 and valve WR57X27527.
Repair: Installed IM and valve.
CC/WARR 28205 FROM 09/07/22 Christine McBride 2489 E Lakeshore Dr CP IN 219-765-8134
Repair: Installed heater. Tested good.
27055 CC Lana Gaydula FROM 05/23/22 1729 Beechview Ct CP IN 219-801-5871 630-401-3302
Subject: REF-KA BUILT IN FDBF
Model#: KBFN506EBS01
Serial#: K93610402
Issue: No ice
Diagnosis: Frz temps too high to trigger IM harvest. Min temp 2, avg 9, max 39 deg.
Recommendation: Call KitchenAid 1-800-422-1230, warrantee covers sealed system failure.
Partial Repair: New IM did not harvest when forced. Installed replacement IM W11397192. Tested good.
PHS 28188 FROM 09/07/22 Judith Eierman 2144 Michael Dr Portage IN 219-588-2511
Repair: Installed sump assembly. * unit not filling. Ordered valve WPW10158389.
CC 28181 FROM 09/06/22 Dan Djukic 870 Clearwater Cove E CP IN 219-671-6146
Repair: Installed cold control. Tested good.
CC 28324 Michael Kaczur 5053 W 87th Ln CP IN 219-769-4682
Subject: DISH-WP
Model#: WDT970SAHZ0
Serial#: F82152967
Issue: Not circulating
Diagnosis: Circulation pump tested open
Recommendation: Replace circ pump W11087376.
Parts required to complete repair. Parts on order.
CC 28184 FROM 09/06/22 Mary Kay Collins 7511 E 109th Ave CP IN 219-742-2903
Repair: Defrosted, installed harness/fan. $286.70
PHS 28255 FROM 09/14/22 Harvey Crawford 1501 Kentucky St Gary IN 219-670-3630
Repair: Installed Condenser fan. Tested good.
MONDAY 09/19/22
1ST YR 28306 Jake Rhodes 1430 Camelia Apt 2 Munster IN 708-277-7741
Subject: DISH-AMANA WP
Model#: ADB1400AGS3
Serial#: FA3091991
Issue: No circulation
Diagnosis: Intermittent fill falve
Recommendation: Replace fill valve W11175771.
Parts required to complete repair. Parts on order.
CC 28160 FROM 09/02/22 Kim Radu 10555 Maine Dr CP IN 219-306-1195
Grrr, installed main pcb. New ui still dead. Defective. Reordered ui WD21X31904.
EPIC 28262 and 28319 FROM 09/08/22 Stacey Wachowski 11224 Deer Creek Drive CP IN 708-238-1921
OVEN-Confirmed with WP tech support. Ordered blower W1107275.
REF-Repair: Installed LED modules. Tested good.
PHS 28343 Wanda Stevens 7211 Rhode Island Ave Hammond IN 219-689-6077
Subject: REF-WP SXS
Model#: ED5KVEXVB03
Serial#: HR23217449
Issue: Water in frz, IM not shutting off.
Diagnosis: Defrost drain clog. IM shutoff arm not functioning.
Recommendation: Replace defrost drain tube W11512417 and shutoff arm W11342242.
Parts required to complete repair. Parts on order.
PHS 28189 FROM 09/09/22 Edgar Davis 3321 W 20th Ave Gary IN 219-895-8663
Repair: Installed valve. Tested good.
PHS 28317 Mark Bolden 7911 Locust Ave Gary IN 219-228-0138
Subject: DRYER-WP TF
Model#: LGB6200PQ0
Serial#: MS0901774
Issue: Poor heat
Diagnosis: Failed valve coils.
Repair: Installed coils 279834. Tested good.
PHS 28314 Sandra Hill 1548 Ohio St Gary IN 219-688-6429
Subject: REF-WP TF
Model#: WRT318FZDB02
Serial#: VS82583874
Issue: IM not stopping, ref light
Diagnosis: IM shutoff arm disconnected, light out of socket
Repair: Installed shutoff arm, put light in socket. Tested good.
PHS 28308 Lacelle McKinley 515 E 52nd Ave Gary IN 219-689-6213
Subject: OVEN-FRIGIDAIRE
Model#: N/A
Serial#: N/A
Issue: No heat
Diagnosis: Failed igniter, tested 2.7A
Repair: Installed new igniter 5303935066. Tested good.
TUESDAY 09/20/22
EPIC 28330 Nicholas Gawron 8837 Drake Dr St John IN 630-258-3636
Subject: DRYER-GE
Model#: GFD65GSPN0SN
Serial#: HS923527G
Issue: Poor heat
Diagnosis: Blocked vent
Repair: Removed obstruction.
SAFEWARE 28202 FROM 09/08/22 Nancy Kleine 11315 Parrish Ave Cedar Lake IN 219-688-3388
Repair: Installed valve, ice door and drain tube. Flushed drain.
1ST YR 28195 FROM 09/13/22 Barbera Anderson 11234 Deer Creek Dr CP IN 219-670-5405
Repair: Installed OWI. Ran diagnostic cycle. Tested good.
1ST YR 28347 Marva Rice 13192 Ellsworth CP IN 312-520-1234
Subject: WINE COOLER-JENNAIR
Model#: JUW24FRERS00
Serial#: EK84500203
Issue: Vibration
Diagnosis: Compressor Vibration translated to underside frame.
Repair: Adjusted frame, quieted down.
*If Issue returns, replace unit due to excessive compressor noise.
CC 28374 Chris Walkowiak 13476 Taney Pl CP IN 219-308-7642
Subject: REF-KA FDBF
Model#: KRFC704FPS04
Serial#: KX4606835
Issue: No ice
Diagnosis: Failed icebox fan, IM tray thermistor tested open.
Recommendation: Replace fan W11407678 and IM W11557001.
Parts required to complete repair. Parts on order.
WEDNESDAY 09/21/22
PHS 28368 Ora Hughes 2279 Marshall Pl Gary IN 219-427-0050
Subject: REF-KENMORE WP SXS
Model#: 106.51713411
Serial#: HR70206669
Issue: Not dispensing ice
Diagnosis: Leaky valve. Ice under auger, Cubes bridged.
Recommendation: Replace valve WPW10341320.
Parts required to complete repair. Parts on order.
PHS 28204 FROM 09/09/22 Eugene Robinson 3152 W 20th Ave Gary IN 219-949-7631
Repair: Installed valve, auger motor and fan. Tested good.
PHS 28233 FROM 09/12/22 Helena Trotter 617 N Miami St Gary IN 219-576-2848
Repair: Installed fan and timer. Tested good.
1ST YR 28271 FROM 09/06/22 SIMKO 51 Chateau Dr Dyer IN 219-999-4631
Repair: Installed heater. Tested good.
THURSDAY 09/22/22
PHS Lajaunta Jewell 784 Porter St Gary IN 219-977-8864
Subject: OVEN-FRIGIDAIRE
Model#: N/A
Serial#: N/A
Issue: Gas smell
Diagnosis: Weak igniter, 2.6A
Repair: Installed new igniter 5303935066. Tested good.
CC 28395 Brenna McKeethen 2374 Madison St Gary IN 219-793-2894
Subject: REF-KENMORE FRIGIDAIRE TF
Model#: 253.60505512
Serial#: BA54617325
Issue: Water in ref
Diagnosis: Failed diffuser seal
Recommendation: Replace diffuser 5303918717.
Parts required to complete repair. Parts on order. Q D89 L70 P21 T 1.47 TOT 181.47
CC 28396 Brenna McKeethen 3720 Harrison St Gary IN 219-793-2894
Subject: REF-GE TF
Model#: GTS18DCPWRBB
Serial#: AS532707
Issue: Water in ref
Diagnosis: Defrost drain clogged
Repair: Defrosted and flushed drain. Tested good.
PHS 28128 FROM 08/31/22 Joanne Bell 2163 Wright St Gary IN 219-384-5216
Repair: Installed ice container. Tested good.
CC GERARD RECALL Geraldine Tumidalsky 11649 Virginia St CP IN 219-310-8428
Repair: Installed seal. Tested good.
27504 1ST YR FROM 07/08/22 Matt Larsh 12378 W 108th Ln St John IN 630-418-2684
Repair: Installed left hinge. Tested good.
CC 28457 Dennis Hazi 1425 Crooked Creek Trail CP IN 219-808-5791
Subject: REF-KA FDBF 5 DOOR
Model#: KRMF706EBS01
Serial#: K82010483
Issue: Temps in frz
Diagnosis: Defrost failure
Recommendation: Replace fan/harness assembly W11249952. Possible UI failure. W11330971 if necessary.
Parts required to complete repair. Parts on order.
FRIDAY 09/23/22
PHS 28321 Mamie Woods 1234 Idaho St Gary IN 219-369-5065
Subject: REF-FRIGIDAIRE SXS
Model#: FFHS2611PF7
Serial#: 4A4121950
Issue: No ice
Diagnosis: Stripped gears in IM
Recommendation: Replace IM 241798231.
Parts required to complete repair. Parts on order.
PHS 28430 Homer and Maria Covington 3221 163rd St Hammond IN 219-789-6115
Subject: OVEN-KENMORE FRIGIDAIRE WALL
Model#: 790.40299410
Serial#: AF62500432
Issue: No heat
Diagnosis: Weak igniter, 3.2A
Recommendation: Replace igniter 318177710.
Parts required to complete repair. Parts on order.
2nd appliance-Stovetop KENMORE GE
911.32289890 9R740912Q
Needs spark switches WB24T10071 (X4)
Order if claim filed.
PHS 28411 Lola Sims 1003 Ames St Hammond IN 219-801-4228
Subject: DRYER-KENMORE WP DF
Model#: 110.77841600
Serial#: MU1703810
Issue: Poor heat
Diagnosis: Weak valve coils, lint in blower.
Repair: Installed coils 279834. Cleaned blower chamber.
PHS 28295 FROM 09/09/22 Juanita Coffman 424 Tenesee Ave Hammond IN 219-805-6387
Repair: Installed hinge. Tested good.
1ST YR 28417 Yesnia Zamora 4931 Catalpa Ave Hammond IN 219-359-8629
Subject: REF-WP SXS
Model#: WRS3255DHZ08
Serial#: HRB0508678
Issue: Poor temps.
Diagnosis: Coil frost pattern indicates sealed system failure. Pic attached.
Recommendation: Replace unit.
PHS 28434 Florence Bockstahler 8930 Norris Dr Hobart IN 219-947-3342
Subject: DISH-GE
Model#: GSD4260J00SS
Serial#: GH744226B
Issue: Leak
Diagnosis: Leak at door baffle seals.
Recommendation: Replace baffles WD8X227 and WD8X228.
Parts required to complete repair. Parts on order.
CENTRICITY 28438 William Stephen 3907 Jewitt Ave Highland IN 219-746-8476
Subject: REF-KA FDBF
Model#: KRFF507HPS00
Serial#: K94607187
Issue: No ice
Diagnosis: E2 error motor lost position in IM codes.
Recommendation: Replace IM W11579560.
Parts required to complete repair. Parts on order.
SUNDAY 09/25/22
CC Resume Begum 953 Flagstone Dr Dyer IN LL219-487-3623 Tenant 985-870-6888
Subject: REF-GE TF
Model#: GTS22JCPBRWW
Serial#: ML307018
Issue: Leak
Diagnosis: Leak at valve and copper line. Compressor fan not running. Drain tube torn.
Recommendation: Replace valve WR57X10086, fan WR60X10220, drain tube WR02X11426, and fill hose.
Parts required to complete repair. Parts on order.
SAFEWARE 28202 FROM 09/08/22 Nancy Kleine 11315 Parrish Ave Cedar Lake IN 219-688-3388
Repair: Removed block of ice from IM fill, leftover from old leaky valve.
CC 28248 FROM 09/13/22 Patrick Spohr 2742 W 132nd Ln CP IN 219-242-1860
Repair: Installed drain pump. Tested good.
EPIC 28465 Laura Santell 4905 W101st Ave CP IN 219-688-9110
Subject: REF-MAY FDBF
Model#: MFF2558FEZ05
Serial#: KX3516654
Issue: No ice
Diagnosis: Slow drip from IM valve, damaged IM.
Recommendation: Replace valve WPW10498976 and IM W10884390.
Parts required to complete repair. Parts on order.
CC 28324 FROM 09/16/22 Michael Kaczur 5053 W 87th Ln CP IN 219-769-4682
Repair: Installed sump assembly. Tested good.
LONG WARR 28478 FROM 02/23/22 Joe Spies 1343 Prairie Dr CP IN 219-746-1080
Subject: REF-KA SXS BUILT IN
Model#: KBSD608ESS01
Serial#: K73928428
Issue: Too cold in ref
Diagnosis: Thermistor out of range
Recommendation: Replace thermistor WP2302937.
Parts required to complete repair. Parts on order.
CC 28486 Kevin Kolodziej 1267 Elliston Ct CP IN 219-712-7401
Subject: OVEN-GE
Model#: JGB85SEJ1SS
Serial#: LN250211P
Issue: No heat
Diagnosis: Failed igniter, open.
Recommendation: Replace igniter WB13K21.
Parts required to complete repair. Parts on order.
CC GERARD RECALL FROM 09/09/22 Joan Kolodziej 10115 Texas Ln CP IN 219-707-1771
Repair: Installed shocks. Tested good.
TUESDAY 09/27/22
CC 28467 Jerry Chip 1301 Mackinaw Pl Schererville IN 941-302-7408
Subject: REF-MAY BF
Model#: MBF2256HEB
Serial#: 12713483GP
Issue: Poor temps in ref
Diagnosis: Uncertain. Fans run, temps good, defrost good. Poss damper stuck open.
Recommendation: Install thermometers and observe temps.
Parts required to complete repair. Parts on order.
CC 28395 FROM 09/22/22 Brenna McKeethen 2374 Madison St Gary IN 219-793-2894
Repair: Installed diffuser. Flushed drain. Tested good.
PHS 28419 Gina Hannah 4308 E 11th Pl Gary IN 219-743-6373
Subject: DISH-FRIGIDAIRE
Model#: FDB510LCB0
Serial#: TH44668016
Issue: Not drainig
Diagnosis: Failed drain pump.
Recommendation: Part discontinued NLA. Deem unrepairable.
Parts required to complete repair. Parts on order.
PHS 28188 FROM 09/07/22 Judith Eierman 2144 Michael Dr Portage IN 219-588-2511
Repair: Installed valve, tested good.
PHS 28460 Rene Gonzalez 3204 Teresa St Portage IN 219-718-9411
Subject: REF-GE SXS
Model#: GSS25WGTABB
Serial#: LM440320
Issue: Poor temps
Diagnosis: Defrost heater failure, open.
Recommendation: Replace heater WR51X10055.
Parts required to complete repair. Parts on order.
1ST YR 28306 FROM 09/19/22 Jake Rhodes 1430 Camelia Apt 2 Munster IN 708-277-7741
Repair: Installed valve, tested good.
WEDNESDAY 09/28/22
PHS 28483 Denise Jeffries 4101 W 20th Pl Gary IN 219-977-1388
Subject: REF-FRIGIDAIRE TF
Model#: LFTR1821TF0
Serial#: BA81327568
Issue: Door seal
Diagnosis: Ref door seal torn
Recommendation: Replace seal 242193212.
Parts required to complete repair. Parts on order.
PHS 28368 FROM 09/21/22 Ora Hughes 2279 Marshall Pl Gary IN 219-427-0050
Repair: Installed valve. Tested good.
PHS 28016 AND 28017 FROM 08/18/22 Michael Browder 306 Ellsworth St Gary IN 219-688-9025
Repair: Installed IM. Tested good.
Repair: Installed light socket. Tested good.
PHS 28484 Charles Eaves 1180 W 8th St Hobart IN 219-743-2416
Subject: REF-KENMORE WP SXS
Model#: 106.57368700
Serial#: HRW0110230
Issue: Door, ice
Diagnosis: Door cams both sides damaged. IM valve overfilling into ice tray.
Recommendation: Replace door cams WP2182179 (x2) + WPW10329686 (x2) and valve W10408179.
Parts required to complete repair. Parts on order.
CC 28469 + 28470 Ernie Komasinski 42 Highland St Hammond IN 219-781-7463
Subject: OVEN-GE
Model#: JGBP28BEJ1CT
Serial#: MG235292P
Issue: No heat
Diagnosis: Failed igniter, open.
Repair: Installed igniter 5304401265. Tested good. D109 L70 P85 T5.95 TOT 269.95
Subject: REF-KENMORE LG TF
Model#: 795.73269303
Serial#: 504MRFP00395
Issue: No ice
Diagnosis: IM makes loud clunk. Forced harvest, got water.
Recommendation: Observed IM operation. If fails, replace IM IM5989JA0002Y.
THURSDAY 09/29/22
EPIC 28494 Piotr Parol 7712 Austin Ave Schererville IN 219-322-2291
Subject: WASHER-GE
Model#: GFW450SSM1WW
Serial#: TM202416T
Issue: Noise
Diagnosis: Multiple issues. Bellow torn, inner tub spider detached.
Recommendation: Cost likely excessive. Repair requires bellow WH08X23479, tub WH45X23480, tub seal WH08X10054, and dampers WH01X20826 (x2).
PHS 28495 Lucille Guttillo 5320 W 77th Pl Schererville IN 219-808-0912
Subject: REF-AMANA TF
Model#: ATB2135HRW
Serial#: 15191301CN
Issue: Noise
Diagnosis: Condenser fan noise
Recommendation: Replace condenser fan motor 833697.
Parts required to complete repair. Parts on order.
PHS 28282 FROM 09/14/22 Clifford Lee 6948 Madison Ave Hammond IN 219-718-1741
Repair: Installed IM, fan and blade. Tested good.
CC 28505 Carlotta Blake King 1004 Highland St Hammond IN 219-256-1770
Subject: DISH-ADMIRAL
Model#: DDB1501AWB
Serial#: 10184855GG
Issue: Door
Diagnosis: Broken door latch.
Recommendation: Replace latch WPW10130695.
* Customer declined repair.
PHS 28430 FROM 09/23/22 Homer and Maria Covington 3221 163rd St Hammond IN 219-789-6115
Repair: Installed igniter, tested good.
CC 28216 FROM 09/08/22 Jeannine Conte 9960 Clark Pl CP IN 561-427-3669
Repair: Installed igniter. Tested good. D1 89 D2 45 L1 70 L2 70 P1 136 P2 106 T 16.94 TOT 532.94
CC 28374 FROM 09/20/22 Chris Walkowiak 13476 Taney Pl CP IN 219-308-7642
Repair: Installed fan and IM. Tested good.
CC KLisa Vogt 1839 Golden Oak Ct CP IN 219-309-3416
Subject: REF-WP TF
Model#: WRT311FZDB01
Serial#: VS90881163
Issue: Poor temps
Diagnosis: Sealed system failure, leak or restriction.
Recommendation: Replace unit.
FRIDAY 09/30/22
PHS 28533 NWI Veterans Village 839 Massachusetts Gary IN 219-306-1875
PHS 28321 FROM 09/23/22 Mamie Woods 1234 Idaho St Gary IN 219-369-5065
Repair: Installed IM, tested good.
PHS 28434 FROM 09/23/22 Florence Bockstahler 8930 Norris Dr Hobart IN 219-947-3342
Repair: Installed baffles. Tested good.
PHS 28490 Julia Shinn 2505 Maplewood Ave Valpo IN 219-508-9243
Subject: WASHER-FRIGIDAIRE
Model#: FWS833AS1
Serial#: XC22209422
Issue: Leak
Diagnosis: Failed bearings
Recommendation: Replace trunion 131545101, lockplate 137107000, bearing 3204405, and washer 5308002401.
Parts required to complete repair. Parts on order.
PHS Lexie Spurlock 461 Amhurst Rd Valpo IN 219-461-0175
Subject: REF-AMANA SXS
Model#: SXD19ML
Serial#: P1121402WL
Issue: Poor temps
Diagnosis: Sealed system failure.
Recommendation: Cost exceeds warranty, deem unrepairable.
2nd Appliance Oven-Magic Chef
38HA-6TVW-EV
49C123495387
Parts unavailable, deem when filed.
MONDAY 10/03/22
1ST YR 28565 Tom Sims 10424 Garnet Way Dyer IN 219-765-8775
Subject: DISH-WP
Model#: WDT750SAKZ0
Serial#: FA5105215
Issue: Top spinner
Diagnosis: Top spinner snap loose.
Recommendation: Replace spinner W11573766 and retainer W11590538.
Parts required to complete repair. Parts on order.
1ST YR 28571 Shiela Haskins-Garcia 426 N Lillian Griffith IN 219-381-7533
Subject: DISH-WP
Model#: WDT750SAKB0
Serial#: FB3701092
Issue: Top rack
Diagnosis: Top of case/frame crushed. Unrepairable damage. Photos attached.
Recommendation: Replace unit.
LONG WARR 28478 FROM 02/23/22 FROM 09/26/22 Joe Spies 1343 Prairie Dr CP IN 219-746-1080
Repair: Installed thermistor. Customer will test and report.
CC 28557 Vicki Brown 1548 Crooked Creek Trail CP IN 219-730-2266
Subject: FRZ-KENMORE FRIGIDAIRE STANDALONE
Model#: 253.44743110
Serial#: WA23902011
Issue: Poor temps
Diagnosis: Sealed system failure.
Recommendation: Replace unit.
EPIC 28465 FROM 09/26/22 Laura Santell 4905 W101st Ave CP IN 219-688-9110
Repair: Installed IM and valve. Tested good.
PHS 28499 Lacelle McKinley 515 E 52nd Ave Merrillville IN 219-689-6213
Subject: WASHER-MAY
Model#: LAT2500AAE
Serial#: 31244254AA
Issue: Leak
Diagnosis: Hose retainer clip cracked.
Recommendation: Replace clip 22002765.
Parts required to complete repair. Parts on order.
CC 28265 FROM 09/14/22 Gloria Noonan 300 Bunker Drive Schererville IN 219-644-7996
Repair: Installed door seal. Tested good.
TUESDAY 10/04/22
PHS 28583 Tina Johnson 1507 Michigan St Hammond IN 219-433-6604
Subject: REF-FRIGIDAIRE SXS
Model#: FFHS2611PFEA
Serial#: 4A64229061
Issue: No ice
Diagnosis: Clicking IM, gears grinding.
Recommendation: Replace IM 241798231.
Parts required to complete repair. Parts on order.
1ST YR 28576 Dan Glavin 1116 Bluebird Ln Munster IN 219-689-4100
Subject: REF-FRIGIDAIRE FDBF
Model#: FRFS2823AS1
Serial#: 4A22109912
Issue: Door alignment
Diagnosis: Ref lower hinge left side bent
Recommendation: Replace ref lower hinge, left side 5304530888.
Parts required to complete repair. Parts on order.
1ST YR 28578 Sandra Polk 8334 W 105th Ave St John IN 708-899-5772
Subject: DISH-KA
Model#: KDTM604KPS0
Serial#: FB0501125
Issue: Coding
Diagnosis: Overflow tray full. Door screw loose, tore a hole in the frame. Pic attached.
Recommendation: Damage unrepairable, replace unit.
CC 28542 Kathy Jones 10688 Arbor Ln St John IN 219-689-8083
Subject: WASHER-MAY WP VMW
Model#: MVWC555DW0
Serial#: C51443055
Issue: Noise
Diagnosis: Washplate flutes rounded out. No faults in memory.
Recommendation: Replace washplate W10902814.
Parts required to complete repair. Parts on order.
CC 28547 Myrtle Campbell 2038 Dorchester Lane unit 3 Schererville IN 219-322-8278
Subject: REF-FRIGIDAIRE SXS
Model#: DGUS2645LF1
Serial#: 4A14211303
Issue: No water
Diagnosis: Frozen water line in door
Repair: Defrosted line, tested good.
WEDNESDAY 10/05/22
INSTALL 59022 Joe Amodeo 750 Meadow Ln CP IN 219-405-7046
GE FDBF
Service: Installed IM.
CC 28486 FROM 09/26/22 Kevin Kolodziej 1267 Elliston Ct CP IN 219-712-7401
Repair: Installed igniter, tested good.
PHS 28204 FROM 09/09/22 Eugene Robinson 3152 W 20th Ave Gary IN 219-949-7631
Repair: Installed fan. Tested good.
PHS 28603 Mariel Green 6846 Ash Pl Gary IN 219-689-6845
Subject: DISH-MAY
Model#: MDB4709AWS1
Serial#: FY4701974
Issue: Leak
Diagnosis: Leak in drain hose
Recommendation: Replace drain hose 8269144A.
Parts required to complete repair. Parts on order.
PHS 28484 FROM 09/28/22 Charles Eaves 1180 W 8th St Hobart IN 219-743-2416
Repair: Installed cams and valve. Tested good.
PHS 28460 FROM 09/27/22 Rene Gonzalez 3204 Teresa St Portage IN 219-718-9411
Repair: Installed heater.
*Update: Evaporator fan failure at low speeds.
Recommended: Replace fan WR60X10307.
THURSDAY 10/06/22
PHS 28026 FROM 08/26/22 Candie Maxwell 3455 E 20th Pl Lake Station IN 219-313-0965
Repair: Installed valve and burner parts. Tested good.
PHS 28218 FROM 09/15/22 Cecil and Derrick Andrew’s 3101 Old Hobart Rd Gary IN 219-359-8146
Confirmed motor threads stripped.
Repair: Installed motor and drive. Tested good.
PHS 28343 FROM 09/19/22 Wanda Stevens 7211 Rhode Island Ave Hammond IN 219-689-6077
Repair: Installed drain tube and shutoff arm.
PHS 28495 FROM 09/29/22 Lucille Guttillo 5320 W 77th Pl Schererville IN 219-808-0912
Repair: Installed condenser fan. Tested good.
CC 28596 Tom Bandura 8145 Cranberry Rd St John IN 219-310-9253
Subject: DISH-GE
Model#: GDT695SSJ2SS
Serial#: AL759461B
Issue: Not responding
Diagnosis: UI hiccup. Reset, works.
CC 28323 FROM 09/21/22 Reshma Begum 953 Flagstone Dr Dyer IN LL219-487-3623 Tenant 985-870-6888
Repair-Dish: Installed seal, tested good.
Repair-ref: Installed valve, fan, drain tube and fill line. Tested good.
FRIDAY 10/07/22
1ST YR 27888 FROM 08/10/22 Derek Morgan 425 Spivak Dr Schererville IN 312-685-1595
Repair: Installed door, cam and shim.
Damper noisy. Ordered W11236851.
SAFEWARE 28202 FROM 09/08/22 Nancy Kleine 11315 Parrish Ave Cedar Lake IN 219-688-3388
New valve defective, leaks. Reordered valve WR57X25054.
CC 28610 Cedar Spring Apts 6500 W 126th Ave Cedar Lake IN 708-663-2845 Nancy
APT 15
Subject: REF-GE TF
Model#: GTS16DTHMRWW
Serial#: HM762855
Issue: Noise
Diagnosis: Uncertain. Poss obstruction at comp fan, poss noisy evap fan.
Recommendation: Cust will observe and report.
APT 17
Subject: REF-GE TF
Model#: HTS17GBSARWW
Serial#: GR791923
Issue: Door
Diagnosis: Frz door missing hinge washer
Recommendation: Replace washerWR1X1794.
Parts required to complete repair. Parts on order.
APT 19
Subject: OVEN-WP 220V
Model#: WFC310S0EW0
Serial#: R54236702
Issue: Burners
Diagnosis: Front left burner bent
Recommendation: Replace burner WPW10259865.
Parts required to complete repair. Parts on order.
Update: Also drip pan dented, not holding burner securely. Ordered pan WPW10196405.
Update: Front left burner overheating on low settings. Ordered switch WP3149400.
CC 28623 Lou Pitzel 1910 E 113th Ave CP IN 219-613-3826
Subject: WASHER-MAY FL
Model#: MHW8200FW0
Serial#: C83550385
Issue: Wet clothes.
Diagnosis: Coin in clean out, noisy drain pump.
Recommendation: Replace pump.
Parts required to complete repair. Parts on order.
1ST YR 132817 Doug Brite 144 1/2 N West St CP IN 219-789-1852
Repair: Installed control.
CC 28630 Mike Mitsos 55 Gleneagles Dr Scherrilville IN 312-953-2352
Subject: DISH-FRIGIDAIRE
Model#: FFBD2408NS0A
Serial#: TH23867344
Issue: Not starting/responding.
Diagnosis: Control hiccup. Cycled power, back to working.
MONDAY 10/10/22
CC 28639 David Buckner 434 N Wrigt St Griffith IN 219-924-8228
Subject: REF-WP FDBF
Model#: GX2FHDXVA02
Serial#: K01157906
Issue: Door closure
Diagnosis: Frz top shelf out of alignment.
Repair: Reset top shelf. Tested good.
CC 28640 Michael Drangmeister 11630 Blaine St CP IN 219-671-4148
Subject: WASHER-LG
Model#: WM2016CW/00
Serial#: 806KWFN08571
Issue: Coding 1E
Diagnosis: 1E slow fill. Clogged valves, water dispenser slowed to a trickle.
Recommendation: Replace valves 5220FR2075L and 5220FR2006H.
Q D99 L70 P70 T 4.20 TOT 243.90
Parts required to complete repair. Parts on order.
CC 28645 Thomas McNiel 583 E 117th Pl CP IN 623-824-5179
Subject: REF-MAY FDBF
Model#: MFF2558FEZ01
Serial#: K73202866
Issue: Ice in frz
Diagnosis: Leak from IM valve
Recommendation: Replace valve WPW10498976.
Parts required to complete repair. Parts on order.
1ST YR 28619 Tina Robinson 1015 Sterling Ct CP IN 219-730-5985
Subject: WASHER-FRIGIDAIRE
Model#: ELFW7637BT0
Serial#: 4C14806696
Issue: Door, top
Diagnosis: Top panel scratched, door wrong color.
Partial Repair: Installed top panel.
*Door panel incorrect, holes don’t line up. Figure out and reorder. Whole door?
Parts required to complete repair. Parts on order.
CC 28324 FROM 09/16/22 Michael Kaczur 5053 W 87th Ln CP IN 219-769-4682
Heater operated in diagnostic. Per wp tech Replace turbidity sensor W11084121.
PHS 28434 FROM 09/23/22 Florence Bockstahler 8930 Norris Dr Hobart IN 219-947-3342
Gasket leak. Ordered gasket WD08X10057.
1ST YR 28647 Schilling Construvtion 14728 Greystone Dr Dyer IN 708-516-2355
Subject: DISH-WP
Model#: WDT750SAKZ0
Serial#: FA5105253
Issue: F8E4
Diagnosis: F8E4 overfill, F10E2 vent, and F9E2 drain motor codes in memory.
Recommendation: Replace drain W11412291, vent W1146460 and gasket W11545539.
Parts required to complete repair. Parts on order.
TUESDAY 10/11/22
CC 28457 FROM 09/22/22 Dennis Hazi 1425 Crooked Creek Trail CP IN 219-808-5791
Per WP tech support #7734657033, excessive current draw from icebox fan. Ordered fan W10846539.
PHS 28583 Tina Johnson 1507 Michigan St Hammond IN 219-433-6604
Repair: Installed IM. Tested good.
PHS 28343 FROM 09/19/22 Wanda Stevens 7211 Rhode Island Ave Hammond IN 219-689-6077
Repair: Defrosted and flushed defrost drain. Tested good.
1ST YR 28576 FROM 10/04/22 Dan Glavin 1116 Bluebird Ln Munster IN 219-689-4100
Oy. Kinked water line at top door hinge. Line is integral to door, non serviceable. Repair requires door replacement.
1ST YR FROM 10/03/22 28565 Tom Sims 10424 Garnet Way Dyer IN 219-765-8775
Repair: Installed spinner and retainer.
CC 28542 FROM 10/04/22 Kathy Jones 10688 Arbor Ln St John IN 219-689-8083
Repair: Installed washplate. Tested good.
WEDNESDAY 10/12/22
PHS 28716 Laurethia Jackson 3641 Fillmore St Gary IN 219-614-5077
Subject: DRYER-KENMORE WP DF
Model#: 110.97562601
Serial#: MT4412125
Issue: No heat
Diagnosis: Open thermal fuse
Repair: Installed fuse WP3392519. Tested good.
PHS 28603 FROM 10/05/22 Mariel Green 6846 Ash Pl Gary IN 219-689-6845
Repair: Installed drain hose. Tested good.
PHS 28490 FROM 09/30/22 Julia Shinn 2505 Maplewood Ave Valpo IN 219-508-9243
Attempted repair, tup is locked on to transmission shaft. Unserviceable. Deem unrepairable.
PHS 28484 FROM 09/28/22 Charles Eaves 1180 W 8th St Hobart IN 219-743-2416
Diagnosis: IM leaking at front end.
Recommended: Replace IM WPW1010965.
PHS 28460 FROM 09/27/22 Rene Gonzalez 3204 Teresa St Portage IN 219-718-9411
Repair: Installed frz evap fan. Tested good.
CC 28265 FROM 09/14/22 Gloria Noonan 300 Bunker Drive Schererville IN 219-644-7996
Leak at vent gasket. Tightened, tested good.
THURSDAY 10/13/22
CC 28666 Kay Orzechowicz 327 Lillian St Griffith IN 219-743-9107
Subject: REF-KA FDBF 5 DOOR
Model#: KRMF606ESS01
Serial#: K61807101
Issue: No ice
Diagnosis: E2 motor lost position in memory. Rear water line leak. Back of unit rust spot weeping. Ref defrost drain clog.
Recommendation: Replace IM W11579560. Clear and flush drain, replace drain tube W11084807.
Partial Repair: Installed water line fitting.
Will call wp tech support about rust hole. Not ordering parts until then.
1ST YR 147245 FROM 08/09/22 Antoinnete Hairsten 1152 Baker St Gary IN 219-949-2441
Adjusted feet. If recall, new eyes.
PHS 28717 Lewis Thornton 1226 Rutledge St Gary IN 219-805-8893
Subject: OVEN-GE
Model#: N/A
Serial#: N/A
Issue: No heat
Diagnosis: Open igniter
Repair: Installed igniter 5303935066. Tested good.
CC 28640 FROM 10/10/22 Michael Drangmeister 11630 Blaine St CP IN 219-671-4148
Repair: Installed valves. Tested good.
SAFEWARE 28202 FROM 09/08/22 Nancy Kleine 11315 Parrish Ave Cedar Lake IN 219-688-3388
Repair: Installed valve.
CC 28623 FROM 10/07/22 Lou Pitzel 1910 E 113th Ave CP IN 219-613-3826
Repair: Installed pump. Tested good.
* If codes again, have cust record code.
2nd appliance ref ka fdbf KRFF707ESS01 Needs fan W11033168 if approved. D89 L70 P54 T3.78 TOT 216.78
PHS 28684 Octavia Landon 9519 Luebecke Ln CP IN 219-201-5300
Subject: REF-WP STANDALONE
Model#: WSR57R18DM02
Serial#: U84104663
Issue: Poor temps
Diagnosis: Sealed system failure, Pic attached.
Recommendation: Cost exceeds warranty, deem unrepairable.
FRIDAY 10/14/22
1ST YR 28737 Barbera Anderson 11234 Deer Creek Dr CP IN 219-670-5405
Subject: DRYER-GE
Model#: GFD55GSSN1WW
Serial#: GT121966G
Issue: No power
Repair: Installed UI control WE22X32257. Tested good.
CC 28645 FROM 10/10/22 Thomas McNiel 583 E 117th Pl CP IN 623-824-5179
Repair: Installed valve. Tested good.
INSTALL 59022 FROM 10/05/22 Joe Amodeo 750 Meadow Ln CP IN 219-405-7046
Repair: Installed water valve for IM. Oops. Tested good.
EPIC 28734 Kevin Butcher 905 Easy St A CP IN 219-545-4814
Subject: REF-GE FDBF
Model#: PFE28PBLETS
Serial#: ZL508572
Issue: Poor temps, no water
Diagnosis: Ref evap fan failure, frozen water line at filter housing.
Repair: Installed fan WR60X26866. Defrosted water line. Tested good.
CC 28728 Drew Thomas 1408 Inverness Ln Schererville IN 219-741-9993
Subject: REF-KA FDBF
Model#: KRFC302ESS00
Serial#: K63617879
Issue: Frost in frz.
Diagnosis: Door got stuck open, frosted rails
Repair: Defrosted, greased rails. Tested good.
PHS 28671 Juanita Nichols 746 Cleveland St Gary IN 219-616-0636
Subject: REF-GE SXS
Model#: GSS25IYNPHFS
Serial#: TR413552
Issue: Frz seal
Diagnosis: Frz seal collapsed at bottom.
Recommendation: Replace frz seal WR24X20455.
Parts required to complete repair. Parts on order.
PHSpre-ordered. 10/03/22 Lacelle McKinley 515 E 52nd Ave Merrillville IN 219-689-6213
Repair: Installed clip.
MONDAY 10/17/22
PHS 28761 Eddie Grice 427 King St Gary IN 219-949-6837
Subject: REF-FRIGIDAIRE SXS
Model#: FFSS2614QP1A
Serial#: 4A44801929
Issue: Ice
Diagnosis: Icemaker failure
Recommendation: Replace IM 241798231.
Parts required to complete repair. Parts on order.
CC 28752 Olson Group 5510 1/2 Maple Hobart IN 619-992-2282
Subject: REF-WP TF
Model#: WRT518SZFM00
Serial#: VSA3338324
Issue: Frz door
Diagnosis: Frz door washer sheared out
Repair: Installed washer. Tested good.
1ST YR 28772 Madeline Nowlin 10830 Maine Dr CP IN 630-561-9941
Subject: WASHER-MAY VMW
Model#: MVW6230RHW2
Serial#: CB1100017
Issue: Coding F7E1
Diagnosis: Improper voltage from ACU to motor.
Recommendation: Replace ACU W11567712.
Parts required to complete repair. Parts on order.
1ST YR 28762 Oak Partners Crystal De Haven 55 W 94th Pl CP IN 219-795-1000
Subject: REF-FRIGIDAIRE FDBF
Model#: FRFS2823AS1
Serial#: 4A22109918
Issue: Door alignment
Repair: Aligned doors. Tested good.
CC 28324 FROM 09/16/22 Michael Kaczur 5053 W 87th Ln CP IN 219-769-4682
Repair: Installed OWI. Tested good.
1ST YR 28769 Erica Hein 5436 Victoria Pl CP IN 219-616-7309
Subject: REF-WP TF
Model#: WRT311FZDB01
Serial#: VSA3534653
Issue: Poor temps
Diagnosis: Noisy evap fan, temp thermistor out of range.
Recommendation: Replace fan WP2315539 and thermistor WPW10384183.
Parts required to complete repair. Parts on order.
LED WARR 28675 Scott Habenicht 4733 101st Ave CP IN 219-777-0150
Subject: REF-KA FDBF 5 DOOR
Model#: KRMF706ESS01
Serial#: K92706689
Issue: Lights
Diagnosis: Per WP support, replace frz light W10695459.
Repair: Installed LED module. Tested good.
TUESDAY 10/18/22
PHS 28784 Dennis Sajda 6939 Ivy Ave Portage IN 219-730-9027
Subject: DISH-KA OLDER
Model#: KUDS25SHBS1
Serial#: FK1520405
Issue: Stuck in child lock
Diagnosis: Stuck key on control
Recommendation: Replace ctrl W10757838.
Parts required to complete repair. Parts on order.
PHS 28484 FROM 09/28/22 Charles Eaves 1180 W 8th St Hobart IN 219-743-2416
Repair: Installed IM. Tested good.
CC 28759 Virginia Osika 2953 W 63rd Pl Merrillville IN 219-741-8815
Subject: DRYER-MAY TF
Model#: MGD215EW2
Serial#: M80708419
Issue: Poor heat
Diagnosis: Vent clogged
Repair: Cleaned vent. There is a restriction in the vent, possibly needs to be addressed.
CC 28796 Kieth Mitchell 1033 N Elmer Griffith IN 219-902-1673
Subject: WASHER-MAY VMW
Model#: MVWC465HW2
Serial#: CX460111
Issue: Leak
Diagnosis: Uncertain. F8E3 overflow condition in memory. Passed all diags, ran fill cycle normally.
Recommendation: Cust will observe and report.
D40
SAFEWARE 28202 FROM 09/08/22 Nancy Kleine 11315 Parrish Ave Cedar Lake IN 219-688-3388
Diagnosis: Drain pan tape detached, allowed water to flow forward onto floor.
Repair: Applied tape to lock it down.
CC 28786 Wayne Hobbic 14128 Elkhart St CP IN 219-775-5704
Subject: REF-MAY FDBF
Model#: MFF2558DEH00
Serial#: K50806726
Issue: Ice in frz
Diagnosis: Defrost drain clog
Repair: Defrosted and flushed drain.
WEDNESDAY 10/19/22
1ST YR 28576 FROM 10/04/22 Dan Glavin 1116 Bluebird Ln Munster IN 219-689-4100
Oh lawdy. New Issue is Poor temps. Confirmed sealed system failure, Pic attached.
CC 28728 FROM 10/14/22 Drew Thomas 1408 Inverness Ln Schererville IN 219-741-9993
Recall repair: Greased ice maker tray rails. Tested good.
CC 28829 Rosalie Ruff 143 Plum Creek Dr Schererville IN 219-629-3689
Subject: WASHER-MAY VMW
Model#: MVWC565FW0
Serial#: C63440845
Issue: Clicking
Diagnosis: Shifter failure
Recommendation: Replace shifter W11481722
Partial Repair: Installed loaner to run
Parts required to complete repair. Parts on order.
D99 L70 P73 T5.11 TOT247.11
1ST YR 28647 FROM 10/10/22 Schilling Construvtion 14728 Greystone Dr Dyer IN 708-516-2355
Repair: Installed vent and drain pump. Tested good.
THURSDAY 10/20/22
CC 28608+28609 FROM 10/07/22 Cedar Spring Apts 6500 W 126th Ave Cedar Lake IN 708-663-2845 Nancy
17-Repair: Installed hinge washer. Tested good.
19-Repair: Installed switch, burner and pan. Tested good.
PHS 28824 Carl and Bettie Milburn 1001 Freedom Circle N CP IN 219-588-0045
Subject: REF-WP FDBF
Model#: WRX988SIBE03
Serial#: K60324927
Issue: Door seal
Diagnosis: Frz seal bottom came loose
Repair: Reinstalled frz seal, secured with silicone.
CC 28839 Barbara Colvin 563 Greenwood Ct CP IN 270-799-5586
Subject: WASHER-MAY VMW
Model#: MVW6230RHW2
Serial#: CA2600165
Issue: Not draining
Diagnosis: Broken wire at drain pump, squeaky belt
Repair: Spliced wire, installed belt W11239857. Tested good.
CC 28842 Diora Lockhart 975 W 72nd Ave Merrillville IN 219-769-7564
Subject: OVEN-MAY WALL
Model#: CWG3100AAB
Serial#:
Issue: No heat
Diagnosis: Weak igniter, 2.8 A
Repair: Installed igniter 5303935066. Tested good.
CC 28778 Joseph Smolen 7020 Falcon Drive Schererville IN 630-935-4883
Subject: DISH-GE
Model#: GSD4430X66WW
Serial#: RR753466B
Issue: Leak
Diagnosis: Gasket shot, baffles gouged
Recommendation: Replace gasket WD8X229 and baffles WD8X227 + WD8X228.
Parts required to complete repair. Parts on order.
FRIDAY 10/21/22
PHS 27879 Patrick Gee 3572 Buchannon St Gary IN 219-746-0450
Repair: Installed screen and latch. Tested good.
PHS 28819 + 28820 Calvin Watkins 824 Colfax St Gary IN 219-588-7372
Subject: REF-FRIGIDAIRE SXS
Model#: DFHS2313MFA
Serial#: 4A33018119
Issue: Poor ice
Diagnosis: IM locked up
Recommendation: Replace IM 241798231.
Parts required to complete repair. Parts on order.
Subject: OVEN-FRIGIDAIRE
Model#: FFGF3053LSF
Serial#: VF13939674
Issue: Burners
Diagnosis: Spark orifices clogged
Repair: Cleaned orifices. Tested good.
PHS 28761 FROM 10/17/22 Eddie Grice 427 King St Gary IN 219-949-6837
Repair: Installed IM. Tested good.
CC 28841 Sharon Chambers 757 Montgomery St Gary IN 219-712-8134
Subject: WASHER-WP DD
Model#: LST7233AQ0
Serial#: CD2909490
Issue: Slow water
Diagnosis: Clogged valve, hot side
Recommendation: Replace valve
Repair: Installed valve 285805. Tested good.
D109 L70 P35 T2.45 TOT 216.45
1ST YR 28843 Juliann Meyers 4955 W 100th Ln CP IN 219-743-7839
Subject: DISH-WP
Model#: WDF540PADB3
Serial#: FB2517845
Issue: No power
Diagnosis: Failed pcb, possible ui.
Recommendation: Replace pcb W10906428, ui W10839949 if necessary.
Parts required to complete repair. Parts on order.
CC 28797 Matthew Praxmarer 9206 Settlers Ridge St John IN 708-927-0038
Subject: REF-WP SXS
Model#: WRS335SDHW03
Serial#: HRX3076540
Issue: Ice, dispenser
Diagnosis: Dispenser clogged. IM unresponsive to forced harvest
Recommendation: Replace IM W112844586.
Partial Repair: Cleaned dispenser.
Parts required to complete repair. Parts on order.
CC 28853 John Sikich 13714 W 92nd Ct St John IN 219-365-8882
Subject: DISH-MAY
Model#:
Serial#:
Issue: Mounting
Diagnosis: Mounting plates delaminated
Repair: Installed mounting plate.
MONDAY 10/24/22
CC 28867 Alan + Sandra Jakubowicz 2907 W 79th Ct Merrillville IN 219-736-2720
Subject: WASHER-SQ
Model#: AWN432SP113TW04
Serial#: 1609030831
Issue: Smell
Diagnosis: Locked idler
Recommendation: Replace idler kit 959p3
Parts required to complete repair. Parts on order.
PHS 28434 FROM 09/23/22 Florence Bockstahler 8930 Norris Dr Hobart IN 219-947-3342
Repair: Installed gasket. Tested good.
PHS 28784 FROM 10/18/22 Dennis Sajda 6939 Ivy Ave Portage IN 219-730-9027
Repair: Installed control. Tested good.
PHS 28671 + 3116955 FROM 10/14/22 Juanita Nichols 746 Cleveland St Gary IN 219-616-0636
Subject: OVEN-GE
Model#: JGB735SP1SS
Serial#: SR216707P
Issue: Cracked griddle
Diagnosis: Cracked griddle.
Repair: Installed griddle WR24X20455.
1ST YR 28772 FROM 10/17/22 Madeline Nowlin 10830 Maine Dr CP IN 630-561-9941
Partial repair: Installed ACU.
Motor winding tested 25 ohms. Ordered motor W11026785.
1ST YR? 28219 FROM 09/12/22 Adam Novak 1430 Sunnybrook Ave Dyer IN 708-752-1834
Repair: Installed ACU. Tested good.
1ST YR 27888 FROM 08/10/22 Derek Morgan 425 Spivak Dr Schererville IN 312-685-1595
Repair: Installed damper.
Air filter missing. Ordered filter W10311524.
CC 28884 Nancy/Patrick Boyle 10461 W Magoun Dr St John IN 708-380-0298
Subject: DRYER-MAY
Model#: MGDB850WQ0
Serial#: M03612037
Issue: Noise
Diagnosis: Squeaky idler, tight rollers, belt nicked
Repair: Installed maintenance kit 4392067 and belt W10136934. Tested good.
PHS 28880 Karen Freeman-Wilson 475 Garfield St Gary IN 312-259-1779
Subject: OVEN-WP
Model#: WFG231LVS0
Serial#: VEY1705772
Issue: Oven not lighting
Diagnosis: Failed igniter, open.
Repair: Installed igniter, tested good.
1ST YR 28811 Julie Gorzkiewicz 226 N Ernest St Griffith IN 219-718-2877
Subject: REF-WP SXS
Model#: WRS571CIHZ04
Serial#: HRB1991480
Issue: Squeak
Diagnosis: No lubrication on bottom right hinge
Repair: Added lubrication. Tested good.
1ST YR 151991 Emas Bennett 2456 W 64th Pl Merrillville IN 219-378-6052
Subject: DISH-KA
Model#: KDTM404KPS0
Serial#: FB1404633
Issue: Not completing
Diagnosis: 9-1 Not draining and 10-2 Vent electrical in memory. Unit not draining.
Recommendation: Replace drain W11412291 and vent W11416460.
Parts required to complete repair. Parts on order.
1ST YR 28769 FROM 10/17/22 Erica Hein 5436 Victoria Pl CP IN 219-616-7309
Repair: Installed fan and thermistor.
WEDNESDAY 10/26/22
CC 28829 FROM 10/19/22 Rosalie Ruff 143 Plum Creek Dr Schererville IN 219-629-3689
Repair: Installed shifter. Tested good.
CC 28893 Karen and Jeff Gard/Kranovich 10005 W 99th Ave St John IN 219-743-7442
Subject: REF-GE FDBF
Model#: GFE28GMKBES
Serial#: RG515726
Issue: Temps in ref
Diagnosis: Failed evaporator fan
Repair: Installed evap fan. Tested good.
CC 28645 FROM 10/10/22 Thomas McNiel 583 E 117th Pl CP IN 623-824-5179
Recall diagnosis: IM leaking. Ordered IM W10884390.
1ST YR 28843 FROM 10/21/22 Juliann Meyers 4955 W 100th Ln CP IN 219-743-7839
Repair: Installed PCB. Tested good.
CC 28867 FROM 10/24/22 Alan + Sandra Jakubowicz 2907 W 79th Ct Merrillville IN 219-736-2720
Repair: Installed idler kit. Tested good.
1ST YR 151991 FROM 10/25/22 Emas Bennett 2456 W 64th Pl Merrillville IN 219-378-6052
Repair: Installed drain pump and vent. Tested good.
THURSDAY 10/27/22
1ST YR 28904 Yesnia Zamora 4931 Catalpa Ave Hammond IN 219-359-8629
Subject: REF-WP SXS
Model#: WRS325SDHZ08
Serial#: HRB335243
Issue: Slow water
Diagnosis: Fitting on rear restricting water
Repair: Adjusted fitting to allow flow. Tested good.
PHS 28896 Willie Clinton Lola Williams 609 E 49th Ave Gary IN 219-318-3935
Subject: REF-WP SXS
Model#: ED5PVEXWS06
Serial#: S10125927
Issue: No ice
Diagnosis: IM shutoff switch failure
Recommendation: Replace IM WPW10190965.
Parts required to complete repair. Parts on order.
PHS 28897 Diana Sharber 251 Harrison St Gary IN 219-743-1198
Subject: REF-WP FDBF
Model#: GI6FARXXF02
Serial#: K14902132
Issue: Ice dispenser
Diagnosis: Auger solenoid locked up.
Recommendation: Replace solenoid WPW10309866.
Parts required to complete repair. Parts on order.
Subject: REF-WP FDBF
Model#: GI6FARXXF02
Serial#: K14902132
Issue: Ice dispenser
Diagnosis: Auger solenoid locked up. IM leaking at front face.
Recommendation: Replace solenoid WPW10309866 and IM WPW10300024.
Parts required to complete repair. Parts on order.
PHS 28483 FROM 09/28/22 Denise Jeffries 4101 W 20th Pl Gary IN 219-977-1388
Repair: Installed seal. Tested good.
CC 28912 Jake Rhodes tenant Kevin 1430 Camelia Dr Munster IN 219-688-4764 Jake 317-600-5833
Subject: DISH-GE
Model#: GSD850Y-70
Serial#: ZR729475B
Issue: Not draining
Diagnosis: Failed motor
Recommendation: Replace motor WD26X10013, if approved.
FRIDAY 10/28/22
PHS 28918 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Subject: REF-MAY FDBF
Model#: MFI2569VEM2
Serial#: K01398322
Issue: No ice
Diagnosis: IM Failed forced harvest
Recommendation: Replace IM WPW10190981.
Parts required to complete repair. Parts on order.
CC/WARR 28919 Kim Rushmore 3675 Kingsway Dr CP IN 219-629-4748
Subject: DISH-KA
Model#: KDTM404KPS0
Serial#: FX3703168
Issue: Leak
Diagnosis: Heater seal failure.
Recommendation: Replace heater W11537778.
*Use code S17304. WP pays part and labor.
Parts required to complete repair. Parts on order.
LED WARR 28675 FROM 10/17/22 Scott Habenicht 4733 101st Ave CP IN 219-777-0150
Repair: Installed LED module W11462342. Tested good.
CC 28610 and 28863 Cedar Springs 6500 W 126th Ave CP IN 708-663-2845
Subject: WASHER-SQ COIN OP
Model#: SWNNC2HP115TW02
Serial#: 1808044547
Issue: Rinse cycle
Diagnosis: Ran full diagnostics, all passed. No fault codes. Rinse cycle on this machine is different than most washers. It is designed to spin during the entire rinse cycle.
APT 15
Repair: Installed evaporator fan. Tested good.
1ST YR 28772 FROM 10/17/22 Madeline Nowlin 10830 Maine Dr CP IN 630-561-9941
Repair: Installed motor.
* No change. Capacitor tested open. Ordered W11395618.
Repair: Installed capacitor. Tested good.
1ST YR 27888 FROM 08/10/22 Derek Morgan 425 Spivak Dr Schererville IN 312-685-1595
Repair: Installed filter. Adjusted frame and added silicone to stop air leak.
MONDAY 10/31/22
CC 28645 FROM 10/10/22 Thomas McNiel 583 E 117th Pl CP IN 623-824-5179
Repair: Installed IM.
1ST YR 28928 Denise Jungheim 3140 Westbury Ct Schererville IN 312-607-2702
Service: Installed door.
TUESDAY 11/01/22
PHS 28916 Mariano Buono 8143 W 4th Pl Highland IN 219-838-3026
Subject: REF-AMANA SXS
Model#: SC25HW
Serial#: 8804052269
Issue: Too cold in ref
Diagnosis: Cold control out of alignment
Repair: Adjusted control.
PHS 28897 FROM 10/27/22 Diana Sharber 251 Harrison St Gary IN 219-743-1198
Partial repair: Installed IM.
*Solenoid locked, could not remove from bracket. Ordered bracket W10346971.
PHS 28896 FROM 10/27/22 Willie Clinton Lola Williams 609 E 49th Ave Gary IN 219-318-3935
Repair: Installed IM. Tested good.
SQ WARR 28951 Judith Arand 9123 Olcott St John IN 219-644-6399
Subject: WASHER-SQ
Model#: AWN632SP116TW01
Serial#: 2002038114
Issue: Not starting
Diagnosis: Per SQ support, lid switch failure.
Recommendation: Replace switch 205578.
Parts required to complete repair. Parts on order.
PHS 28671 FROM 10/14/22 Juanita Nichols 746 Cleveland St Gary IN 219-616-0636
Repair: Installed padding to buffer seal.
WEDNESDAY 11/02/22
CC 28966 Harold Yorke 10802 Schneider Pl St John IN 219-314-2297
Subject: REF-FRIGIDAIRE TF
Model#: FGHT2144KR3
Serial#: 4A05001965
Issue: Poor temps
Diagnosis: Sealed system failure
Recommendation: Replace unit.
PHS 28918 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Repair: Installed IM. Tested good.
PHS 28976 Ernest Freyerson 4983 Massachusets Gary IN 219-887-9822
Subject: DISH-FRIGIDAIRE
Model#: FFBD2406NB7B
Serial#: TH53954767
Issue: Not draining
Diagnosis: Drain pump failure, check flapper out.
Recommendation: Replace pump A00126401 and flapper 807048001.
Parts required to complete repair. Parts on order.
CC 28974 Robert Carney 1208 Sioux Dr CPIN 219-805-8976
Subject: DISH-GE
Model#: GDT655SSJ2SS
Serial#: DL829042B
Issue: No controls
Diagnosis: Failed UI. Power to pcb.
Recommendation: Replace UI WD21X32000
Parts required to complete repair. Will order if approved.
Subject: OVEN-GE
Model#: PGS930SEL1SS
Serial#: ML184306P
Issue: Gas smell
Diagnosis: Uncertain. No leaks detected with sniffer, ign tested good. Did smell gas while running. Possible regulator issue.
Recommendation: If Ryan can work some GE magic, replace regulator WB21X33225
CC 28940 Vicki Landahl 1380 Krost Dr CP IN 219-789-9391
Repair: Installed stripper arm. Tested good. Cust pre ordered part.
THURSDAY 11/03/22
CC 28505 FROM 09/29/22 Carlotta Blake King 1004 Highland St Hammond IN 219-256-1770
Repair: Installed latch, tested good.
CC 28990 Judith Knapp 7220 Forest Ave Hammond IN 219-937-9005
Service: Installed filter.
1ST YR 28967 Dolores Hansen 18051 Chicago Ave Lansing IL 708-474-5945
Subject: WASHER-MAY VMW
Model#: MVWB766FW1
Serial#: C83371004
Issue: Not completing
Diagnosis: Cold water valve failure
Repair: Installed valve W11165546. Tested good.
PHS 28980 Alex Mischanko 5500 Harmony Ave Portage IN 219-762-9072
Subject: REF-MAY TF
Model#: M1TXEGMYQ01
Serial#: VS43032632
Issue: Ice in frz
Diagnosis: Defrost drain clog, failed duckbill on drain tube
Recommendation: Replace drain tube W11190084.
Parts required to complete repair. Parts on order.
CC/WARR 28919 FROM 10/28/22 Kim Rushmore 3675 Kingsway Dr CP IN 219-629-4748
Repair: Installed heater. Circulation pump was damaged by leak. Confirmed power to motor, no run. Ordered W10753070.
CC 28988 Illia Prenposki 1548 W 96th Pl CP IN 219-252-0460
Subject: REF-KENMORE LG FDBF
Model#: 795.70323.310
Serial#: 307TR1M406
Issue: Warm
Diagnosis: Sealed system failure. Compressor runs, no cool.
Recommendation: Replace unit.
CC 28970 10505 Erie Dr CP IN 219-765-1001
Subject: DISH-MAY
Model#: MDB4949SDM2
Serial#: F61298623
Issue: Not draining
Diagnosis: Objects in sump. Somewhere. Could not locate on first visit.
Recommendation: Reschedule and try again.
1ST YR 28982 Melanie Morales 7652 E 116th Ave CP IN 219-776-6731
Subject: OVEN-KA
Model#: KSGG700EBS3
Serial#: RA5010517
Issue: F8E0 coding
Diagnosis: F8E0 convection fan error. Fan does not run in diagnostic.
Recommendation: Replace fan W11441001
Parts required to complete repair. Parts on order.
PHS 29005 David Jankosek 801 Mary Ellen Dr CP IN 219-406-7845
Subject: DRYER-MAY
Model#: MDG3000AWW
Serial#: 11274451S2
Issue: No heat
Diagnosis: Cracked igniter, torn screen, roller Noise, tight idler
Recommendation: Replace screen W33001808, rollers 12001541 (x2), and idler WP6-3700340.
Partial Repair: Installed igniter 4391996.
Parts required to complete repair. Parts on order.
CC 29004 Children’s First Ziese 821 Merrillville Rd CP IN 219-663-3678
Subject: DISH-WP
Model#: WDT730PAHZ0
Serial#: F93092609
Issue: Top rack and handle
Diagnosis: Top rack adjuster fail, handle off
Repair: Installed adjuster W10712395, installed handle. Tested good.
1ST YR 29003 Jacqeline Hill 555 W 213 S Hebron IN 219-246-7894
Subject: REF-WP FDBF
Model#: WRF555SDHV07
Serial#: KA3707819
Issue: No ice
Diagnosis: Slow drip from valve, IM non responsive.
Recommendation: Replace IM W11548540 and valve W11548535.
Parts required to complete repair. Parts on order.
1ST YR 29009 Charles Shepard 11397 N80 W Wheatfield IN 219-956-3440
Subject: REF-WP SXS
Model#: WRS325SDHZ08
Serial#: HRB2148004
Issue: Frost in frz
Diagnosis: Heater unplugged
Repair: Plugged in heater. Ran diagnostics, defrost circuit tested good. Possible sealed system failure (?) given customer description.
CC 28998 Kolie Robinson 9413 Cleveland St CP IN 219-743-0964
Subject: DISH-FRIGIDAIRE
Model#: FGID2466QF7A
Serial#: TH00463057
Issue: Not draining
Diagnosis: Intermittent drain pump
Recommendation: Replace pump A00126401
Parts required to complete repair. Parts on order.
Q D89 L70 P91 T6.37 TOT 256.37
SATURDAY 11/05/22
CC 29015 Scott Clark 959 S 100 E Morocco IN 219-964-1063
Subject: REF-GE FDBF
Model#: GFE27GGDBWW
Serial#: AA517623
Issue: Poor temps in ref
Diagnosis: Ref evaporator fan stopped
Repair: Installed fan WR60X26866. Tested good.
MONDAY 11/07/22
PHS 28993 Michael Ball 1425 N Elmer St Griffith IN 219-682-6776
Subject: DISH-KENMORE
Model#: 665.15819990
Serial#: FJ3202632
Issue: Not responding
Diagnosis: Control unresponsive
Recommendation: Parts not available, deem unrepairable.
PHS 28976 FROM 11/02/22 Ernest Freyerson 4983 Massachusets Gary IN 219-887-9822
Repair: Installed pump and flapper. Tested good.
SQ WARR FROM 11/01/22 28951 Judith Arand 9123 Olcott St John IN 219-644-6399
Repair: Installed switch. Tested good.
CC 29039 Susan Geringer 10320 Red Rock Pl Dyer IN 708-642-6017
Subject: DISH-GE
Model#: PDT855SSJ2SS
Serial#: ML101442B
Issue: Fan rus constantly
Diagnosis: Unit behaved under inspection. No faults in memory, passed all diagnostics. Fan logic is on ui ctrl.
Recommendation: If persists, replace ui WD21X23556.
PHS 29055 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Subject: REF-MAY FDBF
Model#: MFI2569VEM2
Serial#: K01398322
Issue: Ice
Diagnosis: Leaky valve
Recommendation: Replace valve 67006322.
Part on order.
CENTRICITY 29047 Jeff Riggs 1075 Driftwood Trail CP IN 219-671-2231
Subject: REF-MAY FDBF
Model#: MFT2772HEZ00
Serial#: K93406745
Issue: Noise + ice
Diagnosis: Leaky/noisy vale. Icebox fan faulty.
Recommendation: Replace valve WPW10341329 and fan W10846539.
Parts required to complete repair. Parts on order.
1ST YR 28619 FROM 10/10/22 Tina Robinson 1015 Sterling Ct CP IN 219-730-5985
Repair: Installed door panel. Tested good.
CC 27936 FROM 08/12/22 Kim Buxton 1428 Painted Leaf Drive CP IN 219-775-2040
Repair: Installed IM.
SAFEWARE 28061 FROM 08/25/22 Gregory Witherspoon 891 Bernie Blvd Chesterton IN 219-926-8742
Repair: Installed IM, dispenser and valve.
WEDNESDAY 11/09/22
CC 29066 Roy Stonehill 2517 Jackson St Portage IN 219-74-4670
Subject: REF-GE SXS
Model#: GSS25GSHLCSS
Serial#: MM436557
Issue: Ice
Diagnosis: IM overfilling, Cubes bridged
Repair: Lowered IM fill level. Installed filter.
PHS 28897 Diana Sharber 251 Harrison St Gary IN 219-743-1198
Recall diagnosis. No voltage from pcb to solenoid. PCB WPW10285199. Review cost before ordering.
PHS 29063 Teresa Martin 5708 Jackson St Merrillville IN 219-644-8562
Subject: FRZ-FRIGIDAIRE CHEST
Model#: FFFC07M1QW
Serial#: 1D52449049
Issue: Power
Diagnosis: Power indicator light burned out. Unit runs, temps good.
Recommendation: Part discontinued NLA. Customer accepts and will continue to use unit.
PHS 29067 Russell and Laverne Derry 1961 Loganberry Lane CP IN 219-276-0648
Subject: DISH-MAY
Model#: PDB3600AWX
Serial#: 28185353AX
Issue: Not filling
Diagnosis: Float switch stuck
Repair: Removed obstruction. Tested good.
CENTRICITY 29008 Myrna Vestal 1726 Golden Oak Dr CP IN 219-662-8981
Subject: REF-WP FDBF
Model#: WRF555SDFZ11
Serial#: KX4910113
Issue: Ice dispenser
Diagnosis: Auger tray bearing failure
Recommendation: Replace ice container W11185686.
Parts required to complete repair. Parts on order.
THURSDAY 11/10/22
PHS 29045 Nanci Carrothers 9334 Ellen Dr Highland IN 219-513-8099
Subject: REF-FRIGIDAIRE FDBF
Model#: FGEB28D7QF0
Serial#: 4A42319541
Issue: Seals
Diagnosis: Torn door seals
Repair: Installed seals. Tested good.
PHS 29050 Sara Krause 3248 170th Pl Hammond IN 219-746-7148
Subject: DISH-KENMORE WP
Model#: 665.13273K118
Serial#: F41501526
Issue: Dispenser and heat
Diagnosis: Failed dispenser, heater open
Recommendation: Replace Dispenser WPW10428213 and heater W10518394.
Parts required to complete repair. Parts on order.
PHS 29071 Ruby Williams 283 Calhoun St Gary IN 219-949-5660
Subject: REF-KENMORE
Model#: 111.61209712
Serial#: MR186U03000223
Issue: Door closure
Diagnosis: Ref seal pulled out
Repair: Reinserted seal. Tested good.
PHS 28980 FROM 11/03/22 Alex Mischanko 5500 Harmony Ave Portage IN 219-762-9072
Repair: Installed drain tube.
PHS 29080 Brian Beale 9901 Randolph St CP IN 219-677-6000
Subject: REF-WP FDBF
Model#: GX5SHDXV01
Serial#: KY4352471
Issue: Poor temps
Diagnosis: Sealed system failure, leak or restriction.
Recommendation: Repair exceeds warranty, deem unrepairable.
PHS 29094 Sandi and Steve Blair 957 E South St CP IN 219-985-4604
Subject: DISH-GE
Model#: GDT695SMJ0ES
Serial#: ZG704154B
Issue: No power
Diagnosis: Failed PCB
Recommendation: Replace PCB WD21X24901.
Parts required to complete repair. Parts on order.
CENTRICITY 29052 Kay Hart 1321 Flagstone Dr Dyer IN 708-347-0346
Subject: REF-GE FDBF
Model#: CVE28DP3NBD1
Serial#: GS164597
Issue: Frost/noise
Diagnosis: Frz rails failure, frz door will not close
Recommendation: Replace rails WR72X39425 and WR72X39426.
Parts required to complete repair. Parts on order.
CC 29007 Jennifer Jakubowicz 3331 Ashland St Portage IN 219-677-3623
Subject: WASHER-SQ
Model#: AWN542SP111TW01
Serial#: 1411035745
Issue: Knob
Diagnosis: Knob unexplainably stripped
Repair: Installed knob, tested good.
FRIDAY 11/11/22
CC 28970 Natalie Henderlong 10505 Erie Dr CP IN 219-765-1001
Repair: Found and removed objects. Tested good.
1ST YR 28982 FROM 11/04/22 Melanie Morales 7652 E 116th Ave CP IN 219-776-6731
Repair: Installed fan. Still coded.
Replace cooling fan W11107275. Picking up at bell.
CC 29074 Rose Williams 1652 W 100th Ave CP IN 219-226-1043
Subject: REF-FRIGIDAIRE TF
Model#: FGHT1832PF0
Serial#: BA31036007
Issue: Poor temps in ref
Diagnosis: Failed defrost timer
Recommendation: Replace timer 215846604.
Parts required to complete repair. Parts on order.
CC 28732 Jan Felder 920 Easy St Unit C CP IN 219-613-5357
Subject: DISH-GE
Model#: GDT655SSJ2SS
Serial#: TH831273B
Issue: Leak
Diagnosis: Uncertain. Likely leak from hose fitting without clamp.
Repair: Installed Clamp.
CC 28797 FROM 10/21/22 Matthew Praxmarer 9206 Settlers Ridge St John IN 708-927-0038
Repair: Installed IM, tested good.
CC 29082 Kathy Mahler 9021 Parrish Ave Highland IN 219-629-1156
Subject: DISH-KA
Model#: KDTE104ESS01
Serial#: F5495015
Issue: Not circulating
Diagnosis: Circulation pump tested open.
Recommendation: Replace sump assembly WPW10605057.
Repait: Installed sump assembly. Tested good. D89 L70 P215 T 15.05 TOT 389.05
CC 29XXX FROM BACK Rudy Ortiz 10029 Redbud Rd Munster IN 219-742-4971
Repair: Installed suspension. Coded?
MONDAY 11/14/22
PHS 29089 Lillie Poe 2349 Hendricks Gary IN 219-238-2560
Subject: REF-KENMORE WP TF OLDER
Model#: 106.8739343
Serial#: S33442517
Issue: Door seal
Diagnosis: Ref seal torn
Recommendation: Parts discontinued NLA. Deem unrepairable.
PHS 29100 Octavia Washington 4636 Polk St Gary IN 219-816-1871
Subject: DRYER-GE DF
Model#: DCVH515GF0WW
Serial#: ML743658A
Issue: Not starting
Diagnosis: Locked idler, belt snapped
Recommendation: Replace belt WE03X29897 and idler WE12X83.
Parts required to complete repair. Parts on order.
1ST YR FROM 11/04/22 29003 Jacqeline Hill 555 W 213 S Hebron IN 219-246-7894
Repair: Installed IM and valve. Tested good.
CC 28974 FROM 11/02/22 Robert Carney 1208 Sioux Dr CPIN 219-805-8976
Repair-Dish: Installed control. Tested good.Repair-Oven: Installed regulator. Tested good.
CC 27936 RECALL FROM 08/12/22 Kim Buxton 1428 Painted Leaf Drive CP IN 219-775-2040
Diagnosis: IM produced E5 thermistor code. Defective. Reordered. Possible frozen water line, inspect.
GE 1ST YR 133588 Pat Prange 1350 E N St CP IN 219-741-8768
Subject: REF-GE BF
Model#: GBE21DGKNRWW
Serial#: LS30404041
Issue: Door
Diagnosis: All 3 top hinge holes stripped in frame. Technically there is a kit for hinge reversal WR49X26388. But, too late, trade damage irrepairable.
CENTRICITY 29047 FROM 11/08/22 Jeff Riggs 1075 Driftwood Trail CP IN 219-671-2231
Repair: Installed fan and valve. Tested good.
CENTRICITY 29106 Susan Zdanowicz 10589 Floyd St CP IN 219-798-2961
Subject: DISH-GE
Model#: PDT715SYN0FS
Serial#: ZM827475B
Issue: Coding H20
Diagnosis: Restriction in fill valve
Recommendation: Replace valve WD15X26140.
Parts required to complete repair. Parts on order.
1ST YR 28982 Melanie Morales 7652 E 116th Ave CP IN 219-776-6731
Repair: Installed cooling fan, tested good.* seal on control Failed. Ordered control W11091882.
TUESDAY 11/15/22
PHS 28819 + 29099 FROM 10/21/22 Calvin Watkins 824 Colfax St Gary IN 219-588-7372
Repair: Installed IM.
Subject: WASHER-KENMORE WP DD
Model#: 110.26442503
Serial#: CT1531781
Issue: Overfilled
Diagnosis: Pressure sensor failure, coupling slipping, brake failure, dogs chewed up.
Recommendation: Replace pressure sensor W10335056, coupling 285753, drive basket W10820043, and dogs 80040.
Parts required to complete repair. Parts on order.
PHS 29109 Laura Kadelak 7323 Jennings Pl Merrillville IN 219-781-5524
Subject: WASHER-KENMORE WP DD
Model#: 110.29822800
Serial#: CW4742715
Issue: Not starting
Diagnosis: Lid striker out of alignment
Repair: Adjusted striker, tested good.
Breaker blown, turned on breaker.
CC 28319 FROM 09/09/22 Stacey Wachowski 11224 Deer Creek Drive CP IN 708-238-1921
Repair: Installed cooling blower. Tested good.
D89 L80 P110 T7.70 TOT 286.70
CC 29148 Aurel Nagel 5607 E 145th Ave CP IN 219-663-8313
Subject: REF-KA FDBF
Model#: KRMF706EBS01
Serial#: K90816631
Issue: No power
Diagnosis: Unit running on arrival. All diagnostics passed except icebox fan. DC surge likely reset UI.
Recommendation: Replace icebox fan W10846539.
Parts required to complete repair. Parts on order.
5 YR WARR 29110 Alice Redar 6332 Fallen Timbers Ave Portage IN 219-763-2458
Subject: WASHER-MAY VMW
Model#: MVW6230RHW0
Serial#: CX0370253
Issue: Coding F0E2
Diagnosis: F0E2 oversuds and F7E7 Motor unable to reach target rpm in memory. Belt loose. Speed sensor failure.
Repair: Replaced actuator W10913953 and belt W11239857. Ran calibration and diagnostic cycle. Tested good.
PHS 29097 Eli Patterson 808 Colfax St Griffith IN 708-745-1496
Subject: DISH-MAY
Model#: MDB8969SDE0
Serial#: F42502796
Issue: Rack, spray arms
Diagnosis: Spray arms clogged, bottom rack rollers cracked.
Partial Repair: Installed spray arms and rollers.
* Upper spinner requires retainer WP3400918.
Parts required to complete repair. Parts on order.
CC 29119 Gerald Mitsch 4511 E 121st Ave CP IN 219-663-5074
Subject: REF-WP SXS
Model#: KSC23C8EYY02
Serial#: HR24804416
Issue: Poor temps in ref
Diagnosis: Defrost failure. Defrost heater and thermostat tested good. Failed to force Defrost in diagnostic mode, Defrost logic failure.
Recommendation: Replace UI control WPW10623106.
Parts required to complete repair. Parts on order.
CENTRICITY 29008 FROM 11/09/22 Myrna Vestal 1726 Golden Oak Dr CP IN 219-662-8981
Repair: Installed dispenser. Tested good.
CC 28457 FROM 09/22/22 Dennis Hazi 1425 Crooked Creek Trail CP IN 219-808-5791
Repair: Installed icebox fan, forced defrost.
CC 29127 Donald Niemeyer 1788 Forest Ln CP IN 219-512-6816
Subject: DISH-MAY
Model#: MDB4949SDZ0
Serial#: F72079783
Issue: Noise
Diagnosis: Chopper destroyed, damaged motor shaft
Recommendation: Replace sump assembly WPW10591570.
Parts required to complete repair. Parts on order.
CC 29124 Amber Bogucki 3118 Whisper Dr Schererville IN 219-384-5646
Subject: REF-KA FDBF 5 DOOR
Model#: KRMF706EBS01
Serial#: K61627944
Issue: Door alarm and lights
Diagnosis: Cut wires in pantry drawer harness
Repair: Patched wires, tested good.
THURSDAY 11/17/22
5 YR WARR 29165 Alice Redar 6332 Fallen Timbers Ave Portage IN 219-763-2458
Subject: DRER-MAY
Model#:
Serial#:
Issue: Cycles short
Diagnosis: Moisture sensor test failed.
Repair: Replaced moisture sensor harness. Tested good.
CC 29074 FROM 11/11/22 Rose Williams 1652 W 100th Ave CP IN 219-226-1043
Repair: Installed timer. Tested good.
1ST YR 29133 Rita Winter 5500 E 97th Ave CP IN 219-736-8398
Subject: DISH-JENNAIR
Model#: JDTSS244GS0
Serial#: FA2302410
Issue: Not cleaning
Diagnosis: Clogged filter. No faults in memory.
Repair: Cleaned filter. Ran diagnostic cycle, tested good. Advised customer.
CC 29132 Pavinder Singh 8636 Doubletree Dr N CP IN 219-334-9641
Subject: REF-WP FDBF
Model#: GI5FSAXVY02
Serial#: K00923126
Issue: Frost in frz
Diagnosis: Door got stuck open. Frz switch bad. Defrost OK, temps good.
Recommendation: Replace light switch W11445850.
Partial Repair: Defrosted.
Parts required to complete repair. Parts on order.
CC 29150 Bill Ficaro 13311 Redbud Dr St John IN 708-932-7237
Subject: REF-GE FDBF
Model#: PWE23KSKNSS
Serial#: TM510195
Issue: Shelf stuck
Diagnosis: Sticky
Repair: Removed glass and cleaned.
CC 29144 Kevin Klebs 8636 Fairway Dr St John IN 219-808-8207
Subject: REF-KA FDBF
Model#: KRFF507HPS00
Serial#: KX0316033
Issue: Light
Diagnosis: Frz LED module failure
Repair: Installed LED module W10695459. Tested good.
CENTRICITY 29052 FROM 11/10/22 Kay Hart 1321 Flagstone Dr Dyer IN 708-347-0346
Repair: Installed rails. Tested good.
FRIDAY 11/18/22
1ST YR 29154 Sandra Polk 8334 W 105th Ave St John IN 708-899-5772
Subject: OVEN-KA WALL
Model#: KODE500EBS20
Serial#: DB1023593
Issue: Temps and light
Diagnosis: Upper light striker out of alignment. Temp Issue is a known control fault.
Recommendation: Replace copernicus controls W11598200 + W11448962. And latch W11598123.
Parts required to complete repair. Parts on order.
PHS 28072 FROM 08/29/22 Ricardo Christopher 9024 Chestnut Ln Munster IN 219-201-3137
Repair: Installed float.
* New fault code 10-2 vent motor electrical. Ordered vent W11416460.
CC 29155 Christine Petsas 8750 Harrison Ave Munster IN 219-836-5071
Subject: REF-KENMORE LG FDBF
Model#: 795.73132.410
Serial#: 506MRZL0P661
Issue: Not cooling
Diagnosis: Sealed system failure.
Recommendation: Replace unit.
1ST YR 29147 Tom Wicinski 2659 W 127th Ln CP IN 219-671-1880
Subject: WASHER-MAY
Model#: MVW6230RHW2
Serial#: CA4600127
Issue: Latch
Diagnosis: Lid striker cracked
Recommendation: Replace striker W11457841.
Repair: Installed striker. Tested good.
PHS 29094 FROM 11/10/22 Sandi and Steve Blair 957 E South St CP IN 219-985-4604
Repair: Installed PCB. Tested good.
CC 29143 Lynn Gasvoda 10115 C Clay St CP IN 219-712-0017
Subject: DISH-GE
Model#: GDF640HGM0BB
Serial#: DM763341B
Issue: No power
Diagnosis: Failed UI
Recommendation: Replace UI WD21X32006.
Parts required to complete repair. Parts on order.
MONDAY 11/21/22
CC 29173 Maria Rosa 6817 Forestdale Ave Hammond IN 219-484-8957
Subject: WASHER-MAY VMW
Model#: MVWB835DW1
Serial#: C70670993
Issue: Leak
Diagnosis: Uncertain. No leak observed, diags passed. Possible tub seal leak.
Update-washer. Leak at fill valve. Ordered W1165546.
Subject: DRYER-MAY DF
Model#: MGDB835DW3
Serial#: M70502990
Issue: Noise
Diagnosis: Uncertain. Opened up, tightened fittings, adjusted harnesses.
CC 29176 Kevin Edwards 394 S Hancock Gary IN 219-293-1996
Subject: DRYER-LG
Model#: DLG8388NM
Serial#: 612KWJU00252
Issue: Not starting
Diagnosis: Power button missing.
Recommendation: Parts discontinued. Cycle power to unit to start.
CC/WARR 28919 FROM 10/28/22 Kim Rushmore 3675 Kingsway Dr CP IN 219-629-4748
Repair: Installed circulation motor. Tested good.
CENTRICITY 29106 FROM 11/14/22 Susan Zdanowicz 10589 Floyd St CP IN 219-798-2961
Repair: Installed valve. All components test good in diagnostic, machine is stuck in emergency drain mode.
Ordered PCB WD21X27998.
CC 29148 FROM 11/15/22 Aurel Nagel 5607 E 145th Ave CP IN 219-663-8313
Repair: Per WP tech support, OK to simply unplug fan. Unplugged fan, tested good.
CENTRICITY 28438 FROM 09/23/22 William Stephen 3907 Jewitt Ave Highland IN 219-746-8476
Repair: Installed IM. Tested good.
PHS 29097 FROM 11/15/22 Eli Patterson 808 Colfax St Griffith IN 708-745-1496
Repair: Installed retainer.
TUESDAY 11/22/22
PHS 29055 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Repair: Installed valve. Tested good.
PHS 29100 FROM 11/14/22 Octavia Washington 4636 Polk St Gary IN 219-816-1871
Repair: Installed belt and idler. Top bearings worn, also installed bearings WE1M504 (X2) and WE1M1067 (X2). Tested good.
EPIC 29190 Diane Brown 7908 Oak Ave Gary IN 219-677-6332
Subject: REF-FRIGIDAIRE TF
Model#: FFTR1821TS4
Serial#: BA90712375
Issue: Water in ref
Diagnosis: Failed diffuser.
Recommendation: Replace diffuser 241542001.
Parts required to complete repair. Parts on order.
PHS 29188 AND 29187 Victor Daniel 501 W 49th Ave Gary IN 219-882-8201
Subject: DRYER-MAY TF
Model#: MEDC465HW0
Serial#: MA0525818
Issue: Poor heat
Diagnosis: Clogged ventilation
Repair: Cleared ventilation. Tested good.
Subject: WASHER-HOTPOINT GE TL
Model#: HTW200ASK0WW
Serial#: SG148791H
Issue: Water and drain
Diagnosis: Clogged valve, failed drain pump.
Recommendation: Replace valve WH13X26534 and pump WH23X28418.
Parts required to complete repair. Parts on order.
PHS 29050 FROM 11/10/22 Sara Krause 3248 170th Pl Hammond IN 219-746-7148
Repair: Installed dispenser and heater. Tested good.
WEDNESDAY 11/23/22
CC 28596 FROM 10/06/22 Tom Bandura 8145 Cranberry Rd St John IN 219-310-9253
Repair: Installed UI, tested good.
PHS 29220 Ronald Pettigrew 4247 Van Buren St Gary IN 219-644-5200
Subject: OVEN-ADMIRAL
Model#: 68-255857
Serial#: 32854510QS
Issue: Oven not lighting
Diagnosis: Failed igniter
Repair: Installed igniter 5303935066. Tested good.
PHS 29218 Tim Arvantis 5700 Phillips Rd Schererville IN 219-718-9903
Subject: DISH-WP
Model#: WDF520PADM7
Serial#: FX2671614
Issue: No circulation
Diagnosis: Circulation pump failure
Recommendation: Replace sump assembly W11025157.
Parts required to complete repair. Parts on order.
PHS 28072 FROM 08/29/22 Ricardo Christopher 9024 Chestnut Ln Munster IN 219-201-3137
Repair: Installed vent motor. Tested good.
1ST YR 60515 Steve and Dawn Wheaton 9985 Wisteria Lane St John 708-567-7897
Subject: REF-KA FDBF
Model#: KRFF507HBS04
Serial#: KB2301015
Issue: Power cord
Repair: Installed power cord. Tested good.
FRIDAY 11/25/22
CC/WARR 29199 Jennifer Tomsovic 7323 W 92nd Ln CP IN 219-308-8270
Subject: DISH-WP
Model#: WDT750SAKZ0
Serial#: FA1502746
Issue: Leak
Diagnosis: Leak at heater bushing. House damage.
Recommendation: Replace heater W11537778. S code S17304.
Parts required to complete repair. Parts on order.
1ST YR 29259 Ron Schiesser 390 Rose Ellen Dr CP IN 219-746-6721
Subject: DRYER-WP
Model#: WGD5620HW3
Serial#: MA5013484
Issue: Gas smell
Diagnosis: Regulator leak
Recommendation: Replace burner assembly 280119.
Parts required to complete repair. Parts on order.
1ST YR 29215 John Derwinski 8507 E 101st Ave Winfield IN 219-314-4124
Subject: REF-MAY SXS
Model#: MSS25C4MGZ06
Serial#: HRA4810917
Issue: Frost
Diagnosis: Defrost heater unplugged.
Repair: Defrosted, plugged in heater. Defrost tested good.
CC 29260 Michael Curtis 258 Fairfield Dr CP IN 219-776-8776
Subject: OVEN-MAY GEMINI
Model#: MGT8775XS00
Serial#: D03911910
Issue: Oven not lighting
Diagnosis: Lower igniter wires detached
Repair: Installed new igniter 5303935066. Tested good.
CC 29227 Melissa Riley 554 Chicago St Valpo IN 219-395-6175
Subject: WASHER-MAY FL
Model#: MHW6630HC0
Serial#: C84950698
Issue: Not draining
Diagnosis: Drain pump failure
Recommendation: Replace pump W11458345.
Parts required to complete repair. Parts on order.
PHS 29229 Jane Bianco 201 Jefferson St VALPO IN 219-510-3937
Subject: REF-GE SXS
Model#: GSL25JFTABS
Serial#: GM211131
Issue: IM and auger
Diagnosis: IM fingers broken, auger cracked
Recommendation: Replace IM WR30X10093 and WR17X23255.
Parts required to complete repair. Parts on order.
WARR 29197 Larry Beishline 403 W 89th Pl Merrillville IN 219-781-7542
Subject: WASHER-FRIGIDAIRE STACK
Model#: FLGC7522AW3
Serial#: 4E13801879
Issue: Not agitating
Diagnosis: Belt snapped
Recommendation: Replace belt 5304515831.
Parts required to complete repair. Parts on order.
PHS 29257 Gus Trakas 10343 Sandy Ln Munster IN 219-808-7324
Subject: WASHER-MAY VMW
Model#: MVWB835DW4
Serial#: C94072085
Issue: Not spinning
Diagnosis: Failed clutch, slider and rotor.
Recommendation: Replace clutch W10754448, slider W10734521 and rotor W10915701.
Partial Repair: Installed clutch.
Parts required to complete repair. Parts on order.
MONDAY 11/28/22
1ST YR 29234 Judy Strezo 550 139th St Hammond IN 219-932-1480
Subject: REF-WP BF
Model#: WRB329RFBM02
Serial#: KX5103069
Issue: IM install.
Repair: Installed IM kit and valve. Tested good.
SQ WARR 29233 Theresa Zach 15 Doty Hammond IN 219-276-3569
Subject: WASHER-SQ
Model#: AWN63RSN115TW01
Serial#: 1810059757
Issue: Top of tub
Diagnosis: Tub ring disengaged, destroyed ring and tub cover.
Recommendation: Replace ring 39837 and cover 203968.
Parts required to complete repair. Parts on order.
CC 29119 FROM 11/16/22 Gerald Mitsch 4511 E 121st Ave CP IN 219-663-5074
Repair: Determined replacing UI isn’t necessary. Changed defrost settings to 8hrs runtime. Cust will report if defrost system fails.
CC 29238 Anna Hoffman 10740 Alabama St CP IN 440-668-8825
Subject: WASHER-MAY VMW
Model#: MVWB835DW4
Serial#: C84472217
Issue: Noise
Diagnosis: All diags passed, no faults in memory. Shiny penny in agitator groove
Repair: Removed penny. Tested good.
CC 29248 Tisha Van Dyke 16975 Golden Oak Dr Lowell IN 219-688-7224
Subject: WASHER-MAY VMW
Model#: MVWB980BG0
Serial#: N/A
Issue: Coding SD, leak
Diagnosis: Hub flutes sheared. Dispenser leak. Possible speed sensor issue.
Recommendation: Replace hub W10820039 and dispenser WPW10552216.
Parts required to complete repair. Parts on order.
PHS 29245 Harry Cowan 796 S Lakeview Dr Lowell IN 219-696-7945
Subject: DISH-GE
Model#: GSD2200G02WW
Serial#: HG727606B
Issue: Not draining.
Diagnosis: Clogged drain. Possible timer issue.
Recommendation: If customer reports not drained after a cycle, replace timer WD21X10155. If Fills up overnight, replace fill valve.
Repair: Cleared drain.
WARR 29251 Regina Miller 22521 Colfax St Lowell IN 219-552-9124
Subject: OVEN-GE DOUBLE
Model#: CGS995SEL1SS
Serial#: ML173499P
Issue: Shutting down
Diagnosis: Cooling blower stopped
Recommendation: Replace blower WB26X32571.
Parts required to complete repair. Parts on order.
Update: RF burner orifices stripped since new, LF burner failure.
Ordered RF oriface WB28X28846, RF burner base WB16X28656, and RF burner head WB16X28764.
TUESDAY 11/29/22
PHS 29099 FROM 11/15/22 Calvin Watkins 824 Colfax St Gary IN 219-588-7372
Partial repair: Installed coupling, brake, sensor and dogs.
* Needs transmission, seal leak. Ordered 3360629 from Reliable.
PHS 28580 FROM GERARDO Brittnea McMillon 1470 Aetna St Gary IN 219-939-1146
Subject: WASHER-KENMORE WP TL
Model#: 110.23032100
Serial#: CM3563501
Issue: Filling/overfilling
Diagnosis: Pressure sensor failure, leak from fill valve.
Recommendation: Replace sensor W10339326 and valve 285805..
Partial Repair: Installed sensor.
Parts required to complete repair. Parts on order.
EPIC 29239 Brian And Connie Barnes 9103 Wright Merrillville IN 219-794-1007
Subject: DISH-WP
Model#: WDT750SAHW0
Serial#: FX0201101
Issue: Top rack.
Repair: Installed adjuster kit W10712395. Tested good.
SQ WARR 29258 Roy Brown 20477 Chase St Lowell IN 219-696-5734
Subject: WASHER-SQ
Model#: AWN63RSN116TW01
Serial#: 2002022753
Issue: Locked
Diagnosis: Lid switch unplugged
Repair: Re-plugged switch. Inspected harness, good. Tested good.
CC 29255 Maryann Comstock 8214 Kraay Ave Munster IN 219-629-5567
Subject: WASHER-LG TL
Model#: WT5070CW
Serial#: 309KWCF7Y963
Issue: Not spinning
Diagnosis: Shifter motor tested open
Recommendation: Replace shifter 4681EA1009C.
Parts required to complete repair. Parts on order.
D 89 L 70 P 92 T 6.44 TOT 257.44
WEDNESDAY 11/30/22
CC 29265 Sharon Raduchel 1470 Carriage Oaks Dyer IN 219-629-4534
Subject: WASHER-KA TL
Model#: KAWS850JQ0
Serial#: C10714518
Issue: Not agitating
Diagnosis: Transmission gears stripped
Recommendation: Replace transmission 3360629.
Parts required to complete repair. Parts on order.
CC 29231 GERARD Jodi Durachta 112 Crestview St CP IN 219-545-4265
Subject: WASHER-MAY VMW
Model#: MVWB766FW0
Serial#: C64270280
Issue: Not draining.
Diagnosis: Wiring to pump cut.
Repair: Patched wiring, pump tested good. Unit then coded F3E1 pressure system fault. Possible ACU fault. Will follow up.
CENTRICITY 29106 FROM 11/14/22 Susan Zdanowicz 10589 Floyd St CP IN 219-798-2961
Repair: Confirmed burn on PCB. Installed, still pressure fault.
Ordered pressure sensor WD21X25468.
PHS 29175 GERARD George Butler 8411 Hickory Ave Gary IN 219-938-6830
Subject: DRYER-GE
Model#: DPR513GA2WW
Serial#: MA704189A
Issue: No heat
Diagnosis: Cracked igniter.
Repair: Installed igniter, tested good.
PHS 29254 Treacie Gill Knox 2521 W 21st Ave Gary IN 219-741-6501
Subject: WASHER-KENMORE WP FL
Model#: 110.45976400
Serial#: CSR3915116
Issue: Noise/shaking
Diagnosis: Sloppy suspension.
Recommendation: Replace shock absorbers WP8182703.
Parts required to complete repair. Parts on order.
PHS 29264 Leonora Bujna 2525 Longwood Dr Highland IN 219-771-2068
Subject: OVEN-WP
Model#: SF315PEGQ
Serial#: RL0814071
Issue: Oven not lighting
Diagnosis: Failed igniter
Repair: Installed igniter 5304401265. Tested good.
THURSDAY 12/01/22
1ST YR 29323 Micheal Howard 838 Graegin Pl Dyer IN 219-688-2185
Service: Installed ref door.
1ST YR 29279 Richard Davis 2745 Maryann Ct Scherrillville IN 219-381-6540
Service: Adjusted doors. Tested good.
PHS 29272 James Martin 435 N Knox St Gary IN 219-730-8829
Subject: REF-KENMORE WP SXS
Model#: 106.56549400
Serial#: SR2132560
Issue: No ice
Diagnosis: IM stopped mid harvest
Recommendation: Replace IM 2198597.
Parts required to complete repair. Parts on order.
Update: Also ref handle loose. Ordered clips WP2255411 (x2)
CC 29294 Milan Kosanik 3630 W 73rd Ct Merrillville IN 219-776-5661
Subject: DRYER-KENMORE WP TF
Model#: 110.87407810
Serial#: MB1302730
Issue: Not starting
Diagnosis: Open thermal fuse, switch striker broken.
Recommendation: Replace fuse and striker WP691581.
Partial Repair: Installed fuse, hacked switch.
*Repair requires key. Will follow up.
Parts required to complete repair. Parts on order.
CENTRICITY 29008 FROM 11/09/22 Myrna Vestal 1726 Golden Oak Dr CP IN 219-662-8981
Diagnosis: IM shutoff failure.Recommended: Replace IM WPW10300024. IM under warranty, credit.
CC 29288 Bonita O’Connor 9992 Belmont Ct St John IN 219-308-1606
Subject: REF-KA FDBF
Model#: KBFS20EVMS13
Serial#: K32903272
Issue: Filter, no ice
Diagnosis: Filter housing cracked, IM constantly harvests, fused contacts.
Recommendation: Replace IM W10884390.
Partial Repair: Installed bypass filter.
Parts required to complete repair. Parts on order.
CC/WARR 29199 FROM 11/25/22 Jennifer Tomsovic 7323 W 92nd Ln CP IN 219-308-8270
Repair: Installed heater. Update: Case damaged. Unrepairable.
FRIDAY 12/02/22
1ST YR 29287 William Engels 601 4th Ave NW Demmotte IN 219-987-3594
Subject: OVEN-WP WALL
Model#: WOS31ES7JS20
Serial#: DB2909007
Issue: Shutting down
Diagnosis: Per WP tech support, replace UI. No faults stored, however threw stuck key and slow blower in diagnostics.
Recommendation: Replace UI W11616675 and blower W11598119.
Parts required to complete repair. Parts on order.
CC 28160 FROM 09/02/22 Kim Radu 10555 Maine Dr CP IN 219-306-1195
Arr, new board same failure. Per GE support, likely bad batch. Corrected boards will be available Jan 9th. Order through GE. 1-800-466-3337.
1ST YR 29300 Dennis Hutchens 131 N West St CP IN 219-776-5704
Subject: OVEN-WP
Model#: WFG320M0BW2
Serial#: VEA4724803
Issue: Door closure
Diagnosis: Faulty hinge, right side.
Recommendation: Replace hinges, part has been updated, ordering both. W10857234 (X2)
Parts required to complete repair. Parts on order.
PHS 29283 Shawna Lamar 13207 W 161st Ave Lowell IN 219-776-8363
Subject: REF-GE BF
Model#: GDSL3KCYCLLS
Serial#: MT300050
Issue: Poor temps in ref, ice in frz
Diagnosis: UI unresponsive.Drain clog in frz
Recommendation: Replace UI WR55X10831, Sensor WR55X10025, and drain tube WR02X11426.
Parts required to complete repair. Parts on order.
ADD THE MISSING OVEN
PHS 29291 Laverne Collins 6625 Kansas Ave Hammond IN 312-405-8823
Subject: WASHER-LG FL
Model#: WM2016CW
Serial#: 809KWNM01463
Issue: Not draining
Diagnosis: Failed drain pump. Coded LE during diagnosis.
Recommendation: Replace drain pump 4681EA2001T and hall sensor 6501KW2001B.
Parts required to complete repair. Parts on order.
2nd appliance PHS 3139739
Subject: OVEN-KENMORE ELECTROLUX
Model#: 790.77533801
Serial#: VF84630765
Issue: Poor heat, and ctrl.
Diagnosis: Ctrl LED’s out, igniter tested weak at 2.6A. Baffle delaminated, caused igniter failure.
Recommendation: Replace control 316577077 and baffle 5304519024.
Partial Repair: Installed igniter 5303935066. Tested good.
Parts required to complete repair. Parts on order.
SATURDAY 12/03/22
PHS 29257 FROM 11/25/22 Gus Trakas 10343 Sandy Ln Munster IN 219-808-7324
Repair: Installed slider and rotor. Tested good.
SUNDAY 12/04/22
CENTRICITY 29106 FROM 11/14/22 Susan Zdanowicz 10589 Floyd St CP IN 219-798-2961
Repair: Installed pressure sensor. Tested good.
MONDAY 12/05/22
PHS 29342 Lester Williams 1766 Ellsworth Pl Gary IN 708-955-5346
Subject: DRYER-KENMORE WP TF
Model#: 110.79812990
Serial#: MJ1609847
Issue: Baffle
Diagnosis: Baffle stripped off
Recommendation: Replace baffle WP692490 and screws WPW10109200 (X3).
Parts required to complete repair. Parts on order.
CC 29309 Jeff Melton 2511 Crows Nest Dr Hobart IN 219-331-1933
Subject: REF-FRIGIDAIRE SXS
Model#: FFSS2615TS0
Serial#: 4A80401289
Issue: Ice in frz, door bin.
Diagnosis: Defrost drain clog, missing bin
Repair: Defrosted and flushed drain, tested good. Ordered bin 24126602, Bell will mail to customer.
CC 29321 Mary Laduke 7175 E 120th Pl CP IN 219-662-7643
Subject: REF-GE FDBF
Model#: GNE27JSMAFSS
Serial#: FM3226628
Issue: Door flapper
Diagnosis: Mullion bar cracked at top and lower hinge.
Recommendation: Replace mullion assembly WR17X25027.
Parts required to complete repair. Parts on order.
D 89 L 70 P 110 T 7.70 TOT 276.70
1ST YR 29308 Linda Milenkovski 7601 E 120th CP IN 219-688-0126
Subject: DRYER-WP TF
Model#: WGD5010LW2
Serial#: MB4402900
Issue: Poor heat
Diagnosis: Restricted ventilation
Recommendation: Customer has duct cleaner scheduled.
CC 29307 John Owens 1129 Country Club Dr CP IN 219-988-5473
Subject: WASHER-MAY OLDER TL
Model#: LAT6910AAW
Serial#: A4104245
Issue: Trouble starting
Diagnosis: Appears to be timer contact issue.
Recommendation: Timer discontinued.
PHS 28495 FROM 09/29/22 Lucille Guttillo 5320 W 77th Pl Schererville IN 219-808-0912
Diagnosis: Dust buildup near fan. Possible compressor noise. Customer will report if temps go up.
TUESDAY 12/06/22
SQ WARR 29233 FROM 11/29/22 Theresa Zach 15 Doty Hammond IN 219-276-3569
Repair: Installed ring and cover. Tested good.
PHS 29311 Isaac Johnson 6336 Meadowridge Ave Portage IN 219-689-5425
Subject: REF-KA FDBF
Model#: KRFF707ESS01
Serial#: K61113537
Issue: Frost and temps
Diagnosis: Defrost failure in ref, icebox fan failure.
Recommendation: Replace ref fan/harness W11033168 and icebox fan W10846539.
Partial Repair: Defrosted ref.
Parts required to complete repair. Parts on order.
PHS 29187 FROM 11/22/22 Victor Daniel 501 W 49th Ave Gary IN 219-882-8201
Repair: Installed valve and pump. Tested good.
PHS 29317 James Cherry 418 S Hamilton St Gary IN 219-938-1123
Subject: WASHER-KENMORE DD TL
Model#: 110.24952300
Serial#: CP3701970
Issue: Stopping mid cycle
Diagnosis: Restriction in cold water line. Dog agits failed.
Repair: Removed restriction, installed dogs 80040. Tested good.
CC 29368 Jane Smith 3568 Sunrise Dr CP IN 219-798-1035
Subject: OVEN-WP 220V
Model#: WFE550S0HZ1
Serial#: R95095623
Issue: Too hot
Diagnosis: Temp sensor out of range.
Recommendation: Replace temp sensor WPW10181986.
Parts required to complete repair. Parts on order.
CC 29227 FROM 11/25/22 Melissa Riley 554 Chicago St Valpo IN 219-395-6175
Repair: Installed pump assembly. Tested good.
WEDNESDAY 12/07/22
PHS 29369 Columbus Mbachu Marcollis Holdings 713 W 35th Ave #7 Gary IN 872-279-4743
Subject: REF-WP TF
Model#: WRT311SFYT00
Serial#: VS30347101
Issue: Not running
Diagnosis: Confirmed 120V to unit, power to ADC, nothing out.
Recommendation: Replace ADC WPW10352689.
Parts required to complete repair. Parts on order.
PHS 29315 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Subject: REF-MAY FDBF
Model#: MFI2569VEM2
Serial#: K01398322
Issue: Not dispensing ice
Diagnosis: Ice tray locked up with ice
Repair: Cleared ice, tested good.
PHS 29319 Anthony Lewis 761 Cleveland St Gary IN 219-883-1136
Subject: WASHER-LG FL
Model#: WM2050CW
Serial#: 006KWCF09115
Issue: Leaking
Diagnosis: Build up on door glass.
Repair: Cleaned glass, tested good.
PHS 29332 Diane Medley 1951 Jefferson St Portage IN 219-742-2227
Subject: DRYER-KENMORE WP TF
Model#: 110.74672400
Serial#: MR4507590
Issue: Poor heat, noise.
Diagnosis: Weak valve coils, failed to light after multiple cycles. Rear felt delaminated, idler and rollers tight.
Recommendation: Replace rear felt W10612022 and maint kit 4392065.
Partial Repair: Installed valve coils 279834.
Parts required to complete repair. Parts on order.
PHS 29402 Debra and Eric Peterson 7038 Lenburg Rd Portage IN 219-841-2616
Subject: WASHER-GE FL
Model#: WCVJ6800J1MR
Serial#: A5202358T
Issue: Dispenser and leak
Diagnosis: Detergent insert out of alignment, door boot leak.
Recommendation: Replace door boot WH0X10036.
Partial Repair: Reinserted detergent insert. Tested good.
Parts required to complete repair. Parts on order.
THURSDAY 12/08/22
PHS 29218 FROM 11/23/22 Tim Arvantis 5700 Phillips Rd Schererville IN 219-718-9903
Repair: Installed sump assembly. Tested good.
PHS 29414 FROM 07/15/22 Mary Dooley 9746 Georgetowne Dr Highland IN 219-922-9398
Subject: WASHER-WP FL
Model#: WFW9550WW00
Serial#: HL10991623
Issue: Not draining
Diagnosis: Obstruction in pump cleanout
Repair: Removed obstruction. Tested good.
PHS 29369 FROM 12/07/22 Columbus Mbachu Marcollis Holdings 713 W 35th Ave #7 Gary IN 872-279-4743
Repair: Installed control, tested good.
2ND APPLIANCE
Subject: OVEN-PREMIER
Model#: NA
Serial#: NA
Issue: Not lighting
Diagnosis: Open igniter
Repair: Installed igniter 5303935066. Tested good.
1ST YR 29259 FROM 11/25/22 Ron Schiesser 390 Rose Ellen Dr CP IN 219-746-6721
Repair: Installed regulator. Tested good.
CC 29248 FROM 11/28/22 Tisha Van Dyke 16975 Golden Oak Dr Lowell IN 219-688-7224
Repair: Installed hub and dispenser. Tested good.
CC 29328 Joseph Buchler 13061 Pennsylvania L CP IN 219-608-2510
Subject: WASHER-MAY VMW
Model#: WTW8500DC2
Serial#: C71273064
Issue: Leak
Diagnosis: Leak at valve seal, cold side
Recommendation: Replace valve W11165546.
Parts required to complete repair. Parts on order.
1ST YR 29200 Tom Stipanich 9876 Settlers Ct St John IN 708-686-1143
FRIDAY 12/09/22
PHS 29432 Bertha Allison 568 Porter St Gary IN 219-384-3550
Subject: OVEN-MAY GEMINI
Model#: MGR6775ADW
Serial#: 10441874ET
Issue: Burners.
Diagnosis: Burner caps degraded, all burner screws fused to holders. Left front ceramic cracked.
Recommendation: Replace holders WP752P023-60, WP74007961 (X2), WP7527P021-60. Replace burner heads WPW10406283 (x2), WPW10406878, WPW10406243. Burner screws WP3368921 (X4).
Parts required to complete repair. Parts on order.
1ST YR 29374 Donna Aubrey 33 Sager Rd Valpo IN 219-405-5157
Subject: REF-WP FDBF 5 DOOR
Model#: WRX735SDHV06
Serial#: KB2911469
Issue: Door alignment
Diagnosis: Left side closer out of place, right side hinge dropped.
Recommendation: Replace right ref lower hinge W10918168.
Partial Repair: Installed left side closer.
Parts required to complete repair. Parts on order.
WARR 29197 FROM 11/25/22 Larry Beishline 403 W 89th Pl Merrillville IN 219-781-7542
Sigh… Per Frigidaire tech support, transmission is shot. Ordered 5304517318.
Update: Because Trans shaft sheared, cannot remove pulley. Ordered pulley 5304524493.
CC OR WARR 29441 Kathy Eenigenburg 9501 W 143rd Pl Cedar Lake IN 219-741-6867
Subject: WASHER-WP VMW
Model#: WTW4616FW1
Serial#: C70531051
Issue: Not completing cycles
Diagnosis: F7E5 shifter fault in memory.
Repair: Installed shifter, ran calibration. Tested bad, needs splutch.
Repair: Installed cam/splutch W10721967. Ran calibration, tested good.
CC 29385 Jennifer Morawska 14210 Fairbanks St Cedar Lake IN 219-487-7935
Subject: DISH-WP
Model#: WDT710PAHZ1
Serial#: F82035966
Issue: Not draining
Diagnosis: Likely temporary clog, unit performed in dianostics.
Cust will test and report.
CC 29371 Richard Jacobson 6225 W 136th Pl Cedar Lake IN 219-779-3829
Subject: DISH-WP
Model#: WDT730PAH0
Serial#: FA2840606
Issue: Doing nothing
Diagnosis: Failed PCB, confirmed 124V to control. No power out during diagnostics.
Recommendation: Replace PCB W11305308.
Parts required to complete repair. Parts on order.
WARR 29251 FROM 11/28/22 Regina Miller 22521 Colfax St Lowell IN 219-552-9124
Partial Repair: Installed LF burner base and head, installed blower. Tested good.
* Still waiting on RF oriface assembly. Also requires LF Burner assembly WB16X28867.
Update: Realized this is converted to LP, all parts ordered will arrive fitted with NG fittings. Ordered LP conversion kit WB28X39142.
CC 29294 FROM 12/01/22 Milan Kosanik 3630 W 73rd Ct Merrillville IN 219-776-5661
Repair: Installed fuse and switch WP3406107. Tested good.
D 89 L 90 P1 16 P2 22 T 2.66 TOT 219.66
MONDAY 12/12/22
CENTRICITY 29439 Anita Miranda 9120 Drake Drive St John IN 219-365-4263
Subject: DRYER-GE DF
Model#: GFD65GSPN0SN
Serial#: DR100712G
Issue: Noise
Diagnosis: Front felt split and delaminated. Filter cracked.
Recommendation: Replace filter WE16X32537. Felt not available seperate from drum, replace drum WE21X29724. If NLA, cust will make decision.
Partial Repair: Re installed felt with drum adhesive.
Parts required to complete repair. Parts on order.
1ST YR 29388 Bayshore Properties 2203 Tanglewood Dr 1A Hammond IN 708-595-5186
Subject: REF-AMANA TF
Model#: ART308FFDW10
Serial#: VSA5042471
Issue: Temps, control
Diagnosis: Control unresponsive, no power to light
Recommendation: Replace control W11562260.
Parts required to complete repair. Parts on order.
CC29381 Giovanni Hernandez 3360 Pierce St Gary IN 219-386-1859
Subject: REF-RCA
Model#: MTX14CYBHRAA
Serial#: ZT797048
Issue: Warm
Diagnosis: Sealed system failure. Compressor runs, fans run, no cooling.
Recommendation: Replace unit.
PHS 29401 George Butler 8411 Hickory Ave Gary IN 219-688-4271
Subject: WASHER-GE TL
Model#: WPSE5290A0WW
Serial#: LA194366G
Issue: Not spinning
Diagnosis: Hub cracked
Recommendation: Replace hub WH45X10027 and nut WH2X1193.
Parts required to complete repair. Parts on order.
PHS 29386 Juanita Franklin 6754 Ash Ave Gary IN 219-902-6804
Subject: WASHER-KENMORE WP DD
Model#: 110.20702991
Serial#: CL0525673
Issue: Leak
Diagnosis: Leak at pump
Repair: Installed pump WP3363394. Tested good.
PHS 29272 FROM 12/01/22 James Martin 435 N Knox St Gary IN 219-730-8829
Partial repair: Installed IM and handle clips..
Failed optics. Ordered optics W10757851.
PHS 29342 FROM 12/05/22 Lester Williams 1766 Ellsworth Pl Gary IN 708-955-5346
Repair: Installed baffle and screws. Tested good.
PHS 29254 FROM 11/30/22 Treacie Gill Knox 2521 W 21st Ave Gary IN 219-741-6501
Repair: Installed shocks, tested good.
CC 29391 Mary Cripe 1424 Greenleaf St Dyer IN 708-362-0297
Subject: WASHER-MAY VMW
Model#: MVWB835DW2
Serial#: C73372592
Issue: Not completeting cycles, coding LF
Diagnosis: Hot valve stopped
Recommendation: Replace valve W11165546.
Parts required to complete repair. Parts on order.
CC 29288 FROM 12/01/22 Bonita O’Connor 9992 Belmont Ct St John IN 219-308-1606
Repair: Installed IM.
CENTRICITY 29008 FROM 11/09/22 Myrna Vestal 1726 Golden Oak Dr CP IN 219-662-8981
Repair: Installed IM. If recall, send new eyes.
CC 29400 Marianne Pampalone 1518 W 94th Pl CP IN 219-663-8919
Subject: OVEN-WP
Model#: WFG515S0ET0
Serial#: R51110579
Issue: Burners
Diagnosis: Front right burner sparker coated.
Repair: Cleaned all burner sparkers. Tested good.
CC 28062 FROM 08/25/22 Mary Ann Turcotte 558 Sycamore Ln Lowell IN 219-696-6582
Repair: Installed adjuster kit W10712394. Tested good.
PHS 29283 FROM 12/02/22 Shawna Lamar 13207 W 161st Ave Lowell IN 219-776-8363
Repair: Installed control, sensor and drain tube.
WEDNESDAY 12/14/22
CC 29405 Reeder Company 116 E Columbia Ave APT 5 219-381-9797
Subject: OVEN-KENMORE 220V OLDER
Model#: 911.9388411
Serial#: 4M68592
Issue: Oven and burners
Diagnosis: Failed bake element
Recommendation: No parts available, replace unit.
1ST YR 29466 Isabella Boyles 6802 Magoun Ave Hammond IN 814-656-8084
Subject: DRYER-WP TF
Model#: WGD4850HW2
Serial#: MB4101424
Issue: Noise
Diagnosis: Case damage, unrepairable. Sent pics.
PHS 27881 Michael Burger 3730 Schneider St Gary IN 219-973-1822
Subject: WASHER-WP FL DRYER ON TOP
Model#: WFW9250WW00
Serial#: HL02824463
Issue: Leak
Diagnosis: Leak at door bellow
Recommendation: Replace bellow WPW10381562.
Parts required to complete repair. Parts on order.
CC 29490 Draga Talevski 804 Will Ct CP IN 219-63-9018
Subject: DISH-FRIGIDAIRE
Model#: FGHD2433KF1
Serial#: TH94529518
Issue: Leak
Diagnosis: Leak at bottom door gasket
Recommendation: Replace gasket 809006501. We have in inventory.
Parts required to complete repair. Parts on order.
1ST YR 29300 FROM 12/02/22 Dennis Hutchens 131 N West St CP IN 219-776-5704
Repair: Installed hinges, tested good.
CC 29406 Reeder Company 880 Manistee Ave Schererville IN 219-381-9797
Subject: DISH-GE
Model#: HDF330PGR3WW
Serial#: MT809518B
Issue: No heat.
Diagnosis: Heater tested good 13.8 ohms, thermistor tested good 9.3k ohms. PCB failure.
Recommendation: Replace PCB WD21X31740.
Parts required to complete repair. Parts on order.
THURSDAY 12/15/22
PHS 28918 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Repair: Installed valve, defrosted.
CC 29499 NWI VET VILLAGE 839 Massachusetts Gary IN 219-306-1875
Subject: WASHER-SQ TL COIN OP
Model#: SWNSX2PP112TW01
Serial#: 1602063396
Issue: Not spinning
Diagnosis: Belt snapped, idler rough, pump leaks.
Recommendation: Replace idler kit 959P3 and pump 205217P.
Parts required to complete repair. Parts on order.
Q D89 L90 P87 T6.09 TOT 272.09
CC 29321 FROM 12/05/22 Mary Laduke 7175 E 120th Pl CP IN 219-662-7643
Repair: Installed mullion assembly. Tested good.
EPIC 29443 Damian Cortes 1040 Lakeview Dr Hobart IN 972-310-2856
Subject: DISH-KA MICRO
Model#: KDTM404KPS0
Serial#: FX1501630
Issue: No circulation
Diagnosis: 8-2, 10-1 and 10-2 in memory, control failure. Heater leak right side, leaked onto circulation pump.
Recommendation: Replace control W11410066, heater W11537778, and circulation pump W11414076.
Parts required to complete repair. Parts on order.
PHS 29229 FROM 11/25/22 Jane Bianco 201 Jefferson St VALPO IN 219-510-3937
Repair: Installed auger and IM. Tested good.
PHS 29311 FROM 12/06/22 Isaac Johnson 6336 Meadowridge Ave Portage IN 219-689-5425
Repair: Defrosted, installed harness and icebox fan. Tested good.
PHS 29402 FROM 12/07/22 Debra and Eric Peterson 7038 Lenburg Rd Portage IN 219-841-2616
Repair: Installed boot. Tested good.
PHS 29332 FROM 12/07/22 Diane Medley 1951 Jefferson St Portage IN 219-742-2227
Repair: Installed felt and maintenance kit. Tested good.
CC 29391 Mary Cripe 1424 Greenleaf St Dyer IN 708-362-0297
Repair: Installed valve. Tested good.
1ST YR 29445 Richard Alonzo 821 Wilcox St Hammond IN 219-805-3305
Subject: REF-AMANA TF
Model#: ART308FFDW10
Serial#: VSA3884310
Issue: Switch
Diagnosis: Door switch cracked
Recommendation: Replace switch W11123941.
Parts required to complete repair. Parts on order.
PHS 29449 Delores Eggleston 445 Taft Gary IN 219-290-4594
Subject: DRYER-INGLISS TF
Model#: IGD4300SQ0
Serial#: MW101055
Issue: Not starting
Diagnosis: Locked roller, kicked off belt
Repair: Installed maintenance kit 4392065. Vacuumed interior and air tower. Tested good.
PHS 29521 Donna Hise 2013 Pennsylvania St Gary IN 574-621-1737
Subject: OVEN-AMANA
Model#: N/A
Serial#: N/A
Issue: No heat
Diagnosis: Failed igniter 1.8A
Repair: Installed igniter 5303935066, tested good.
EPIC 29190 FROM 11/22/22 Diane Brown 7908 Oak Ave Gary IN 219-677-6332
Repair: Installed diffuser.
PHS 28214 FROM 09/09/22 Doris Pearl 2255 Whispering Oaks Ct Highland IN 219-924-2376
Repair: Installed LED module. Tested good.
PHS 29469 FROM 08/18/22 Michael Browder 306 Ellsworth St Gary IN 219-688-9025
Diagnosis: Leaky valve, frozen fill line.
Repair: Installed valve 242252702, tested good.
CC 29132 FROM 11/17/22 Pavinder Singh 8636 Doubletree Dr N CP IN 219-334-9641
Repair: Installed switch, Greased rails. Tested good.
SATURDAY 12/17/22
CC 29490 FROM 12/14/22 Draga Talevski 804 Will Ct CP IN 219-63-9018
Repair: Installed bottom gasket 809006501 and main gasket 154827601. Tested good.
D 89 L 70 P40 T 2.80 TOT 201.80
1ST YR 29488 Jerry Kulik 14625 Magoun St Cedar Lake IN 219-712-6043
Subject: WASHER-SQ FL STACKED
Model#: ATGE9ASP116TW01
Serial#: 2211019074
Issue: Noise
Diagnosis: Shipping bracket still in place.
Repair: Removed bracket. Tested good.
CC 29148 FROM 11/15/22 Aurel Nagel 5607 E 145th Ave CP IN 219-663-8313
Subject: REF-KA FDBF
Model#: KRMF706EBS01
Serial#: K90816631
Issue: No power
Diagnosis: UI failure, defrost and diagnostic circuits.
Repair: Installed UI control W11330971. Tested good.
MONDAY 12/19/22
PHS 28580 FROM 11/29/22 GERARDO Brittnea McMillon 1470 Aetna St Gary IN 219-939-1146
Repair: Installed valve, tested good.
Update: Recall, timer failure. No power from timer during Agitation. Ordered timer WP3955734.
PHS 29512 + 29508 FROM 11/22/22 Victor Daniel 501 W 49th Ave Gary IN 219-882-8201
Subject: WASHER-GE TL
Model#: HTW200ASK0WW
Serial#: SG148791H
Issue: Vibration
Diagnosis: Sloppy suspension
Recommendation: Replace suspension WH16X26908 (X2) and WH16X26909 (X2).
Parts required to complete repair. Parts on order.
Subject: DRYER-MAY TF
Model#: MEDC465HW0
Serial#: MA0525818
Issue: Noise
Diagnosis: Rollers and idler noisy
Recommendation: Replace maintenance kit 4392065.
Parts required to complete repair. Parts on order.
WARR 29197 FROM 11/25/22 Larry Beishline 403 W 89th Pl Merrillville IN 219-781-7542
Repair: Installed transmission and pulley. Tested good.
1ST YR 29374 FROM 12/09/22 Donna Aubrey 33 Sager Rd Valpo IN 219-405-5157
Repair: Reset closer, installed right side hinge. Aligned 🙂
PHS 29533 Martha Zepeda 9752 Hart St St John IN 219-670-6955
Subject: WASHER-GE TL
Model#: WCSR2090G5CC
Serial#: MR107741G
Issue: Smell, oil in tub
Diagnosis: Transmission leaking oil into tub
Recommendation: Part discontinued NLA. Deem unrepairable.
TUESDAY 12/20/22
CC 29173 FROM 11/21/22 Maria Rosa 6817 Forestdale Ave Hammond IN 219-484-8957
Repair: Installed valve, tested good.
Still no noise heard in dryer, customer still reporting noise. May follow up.
Update: Cracked blower. Ordered WP697772.
CC 29328 FROM 12/08/22 Joseph Buchler 13061 Pennsylvania L CP IN 219-608-2510
Repair: Installed valve, tested good.
PHS 29568 Mike Veljanoski 1318 Jacob Dr CP IN 219-663-4331
Subject: REF-FRIGIDAIRE SXS
Model#: FFSS2614QP6A
Serial#: 4A63504591
Issue: Slow water
Diagnosis: Leak at filter base. House saddle valve clogged.
Recommendation: Replace filter base 242009602.
Parts required to complete repair. Parts on order.
CC 29489 Lakeview Terrace Apts 1001 S Main St APT 203 219-741-6761
Subject: REF-GE TF
Model#: GTE18GTHERCC
Serial#: SH762417
Issue: Frz door
Diagnosis: Frz door pops open when ref door closes. Faulty gasket
Recommendation: Replace gasket WR14X27230.
Parts required to complete repair. Parts on order.
CC 29371 FROM 12/09/22 Richard Jacobson 6225 W 136th Pl Cedar Lake IN 219-779-3829
Repair: Installed PCB, tested good.
D 89 L 50 P 115 T 8.05 TOT 262.05
CC 29288 FROM 12/01/22 Bonita O’Connor 9992 Belmont Ct St John IN 219-308-1606
Repair: Discovered IM plug loose on IM. Plugged in, tested good.
WEDNESDAY 12/21/22
CC GERARD 154619 Vasa Pavlovski 9575 Monroe St CP IN 219-663-1032
Subject: OVEN-KENMORE FRIGIDAIRE
Model#: 790.75750103
Serial#: VF3115911
Issue: Temps
Diagnosis: Igniter tested good. Shutting down 20 deg cool above 300.
Repair: Adjusted offset +20 deg. Tested good.
* If recall, order temp sensor 316233903. Q- P 26 T 1.82 TOT 27.82.
CC 29566 Jeanne G Blane 10232 Florida Ln CP IN 312-498-1146
Subject: WASHER-GE TL
Model#: WJRE5500G1WW
Serial#: MR103701G
Issue: Noise
Diagnosis: Failed transmission bearings. Possible pulley ground down.
Recommendation: Replace transmission WH38X10017. If necessary, pulley WH07X10019.
Parts required to complete repair. Parts on order.
Q1 D89 L90 P280 T19.60 TOT 478.60
Q2 IF PULLEY D89 L90 P340 T23.80 TOT 542.80
CC 29550 Dan Klein 380 Ellendale Pkwy CP IN 219-746-1445
Subject: REF-WP STANDALONE
Model#: WSR57R18DM03
Serial#: UA3802885
Issue: Poor temps
Diagnosis: Sealed system failure
Recommendation: Replace unit.
CC 29586 ST Jude House 12490 Marshall St CP IN 708-289-9378
Subject: DISH-AMANA
Model#: ADB1400AGB1
Serial#: F82034654
Issue: Leak
Diagnosis: Failed heater seal
Recommendation: Replace heater W10518394.
Parts required to complete repair. Parts on order.
D89 L70 P45 T3.15 TOT 207.15
1ST YR FROM 12/16/22 29445 Richard Alonzo 821 Wilcox St Hammond IN 219-805-3305
Repair: Installed switch, tested good.
THURSDAY 12/22/22
PHS 29272 FROM 12/01/22 James Martin 435 N Knox St Gary IN 219-730-8829
Repair: Installed optics. IM harvested.
PHS 29401 FROM 12/12/22 George Butler 8411 Hickory Ave Gary IN 219-688-4271
Update: Hub nut fused to transmission, transmission is discontinued NLA. Unable to repair, deem unrepairable.
PHS 29525 + 29527 Willie Clinton Lola Williams 609 E 49th Ave Gary IN 219-318-3935
Subject: DRYER-CRITERION DF
Model#: CDE41N1AW
Serial#: 340B358730109175L00006
Issue: Poor heat
Diagnosis: Clogged ventilation.
Repair: Removed obstructions, tested good.
Subject: REF-WP SXS
Model#: ED5PVEXWS06
Serial#: S10125927
Issue: No ice
Diagnosis: IM shutoff arm out of socket.
Repair: Attached arm, tested good.
PHS 28918 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Repair: Plugged in icemaker. Tested good.
PHS 29574 Ceola Loggin 7433 Beech Ave Hammond IN 219-218-0520
Subject: REF-FRIGIDAIRE SXS
Model#: FFHS2322MBMA
Serial#: 4A72226240
Issue: Leak
Diagnosis: Leak is cracked filter. Damper locked up.
Recommendation: Replace damper 242303001.
Parts required to complete repair. Parts on order.
PHS 29291 and 29394 FROM 12/02/22 Laverne Collins 6625 Kansas Ave Hammond IN 312-405-8823
Partial repair: Installed baffle, tested good. Still waiting on control.
Partial repair: Installed sensor and pump.
Leak at door bellow, ordered MDS33059401.
MONDAY 12/26/22
CC 29559 Terry Pierson 1012 177th St Hammond IN 219-614-4457
Subject: REF-WP SXS
Model#: WRS315SNHM00
Serial#: HR73904399
Issue: Too cold in ref
Diagnosis: Likely frz temp slider maxed
Recommendation: If temps remain 30deg, replace sensor WPW10384183
Tentative Repair: Adjusted slider, installed thermometers.
D89 paid. Q if repair L70 P56 T3.92 BAL 100.92
CC 29499 FROM 12/15/22 NWI VET VILLAGE 839 Massachusetts Gary IN 219-306-1875
Update: Determined transmission failure. Recommend replacing unit.
PHS 27881 FROM 12/14/22 Michael Burger 3730 Schneider St Gary IN 219-973-1822
Repair: Installed bellow, tested good.
PHS 29568 FROM 12/20/22 Mike Veljanoski 1318 Jacob Dr CP IN 219-663-4331
Partial repair: Installed housing.
Update: Second issue, stopped cooling over the weekend. Compressor winding tested open.
Cost of repair exceeds warrantee, deem unrepairable.
CENTRICITY 29439 FROM 12/12/22 Anita Miranda 9120 Drake Drive St John IN 219-365-4263
Repair: Installed drum and filter. Tested good.
TUESDAY 12/27/22
1ST YR FROM 12/02/22 29287 William Engels 601 4th Ave NW Demotte IN 219-987-3594
Repair: Installed blower and control. Tested good.
Update: Blower condition caused moisture damage in door. If approved order door W11600331.
WEDNESDAY 12/28/22
PHS 29611 AND 29618 Ann Fulkerson 7726 Delmar Ave Hammond IN 219-802-3600
Subject: OVEN-FRIGIDAIRE
Model#: FGFL67DBK
Serial#: VF82439854
Issue: Gas smell
Diagnosis: Weak igniter, tested 2.4A
Repair: Installed igniter 5303935066. Tested good.
Subject: REF-MAY TF
Model#: RTD1900DAB
Serial#: 13036812QS
Issue: Water in ref
Diagnosis: Obstruction in drain system
Repair: Removed obstruction, tested good.
PHS 29635 Fran Prowicz 1000 Freedom Circle S CP IN 773-610-3666
Subject: OVEN-WP
Model#: WFG550SOHZ2
Serial#: RA1941270
Issue: Oven
Diagnosis: Temp sensor out of range. Set to 200, shut off at 200 measured. Set to 350, shutt off at 260 measured.
Recommendation: Replace sensor W10833885.
Parts required to complete repair. Parts on order.
PHS 29414 FROM 07/15/22 Mary Dooley 9746 Georgetowne Dr Highland IN 219-922-9398
Subject: WASHER-WP FL
Model#: WFW9550WW00
Serial#: HL10991623
Issue: Wet clothes
Diagnosis: Controller fault causing machine to stop some cycles prematurely.
Recommendation: Controller discontinued. Customer may deem the machine at their discretion.
THURSDAY 12/29/22
1ST YR 28982 FROM 11/04/22 Melanie Morales 7652 E 116th Ave CP IN 219-776-6731
Arrr, Dent in New control. Reordered W11091882. Also ctrl missing bezels. Ordered W10814133.
CC 29579 Melissa Field Thiros Law 200 E90th Dr Merrillville IN 219-769-1600
Subject: DISH-KA
Model#: KUDC03FVSS3
Serial#: F01217438
Issue: Leak
Diagnosis: Likely oversuds condition. Possible door gasket failure.
Recommendation: Test and report. If leaks, replace gasket W11196317.
CC 29489 + 29600 Lakeview Terrace Apts 1001 S Main St APT 203 219-741-6761
1001 APT 203
Repair: Installed gasket, tested good.
Subject: REF-FRIGIDAIRE TF
Model#: FFHT1831QQ0
Serial#: BA44424965
Issue: Leak
Diagnosis: Ice in defrost drain.
Repair: Cleared drain, tested good.
CC 29586 ST Jude House 12490 Marshall St CP IN 708-289-9378
Update: Heater melted hole through dishwasher floor. Unrepairable.
WARR 29623 Barbara Webdell 700 E 92nd Pl Merrillville IN 219-736-5945
Subject: REF-WP BF
Model#: GX5FHDXVY08
Serial#: K12827129
Issue: No ice
Diagnosis: IM was off
Repair: Turned it on. Harvested and filled.
* If recall, order IM.
PHS 29638 FROM 09/23/22 Florence Bockstahler 8930 Norris Dr Hobart IN 219-947-3342
Subject: DISH-GE
Model#: GSD4260J00SS
Serial#: GH744226B
Issue: Leak
Diagnosis: Leak at door baffle seals and gasket.
Recommendation: Replace baffles WD8X227, WD8X228 and gasket WD08X10057.
CC 29654 Bill Putz 240 E 124th Pl CP IN 219-662-0921
Subject: DISH-FRIGIDAIRE OLDER
Model#: FDB1050REC0
Serial#: TH53727731
Issue: Leak, stink
Diagnosis: Seals leak, stink unrepairable.
*Customer will replace unit
D40
FRIDAY 12/30/22
CC 29629 Kerry Burke 13805 W 225th Ave Lowell IN 708-214-4338
Subject: OVEN-THOR
Model#: NA
Serial#: NA
Issue: Oven
Diagnosis: Weak igniter, tested 2.4A
Repair: Installed igniter 5303935066. Tested good.
CC 29643 Tara Jablonski 5733 172nd Ave Lowell IN 219-384-6326
Subject: REF-WP FDBF
Model#: WRX735SDBM03
Serial#: K63925321
Issue: No ice
Diagnosis: IM stopped mid forced harvest
Recommendation: Replace IM WPW10300024.
Parts required to complete repair. Parts on order.
CENTRICITY 29637 Anna McCabe 749 N Wheeler Griffith IN 219-742-5174
Subject: REF-WP FDBF
Model#: WRX986SIHZ01
Serial#: KX2400089
Issue: Seal
Repair: Installed seal W10846057. Tested good.
PHS 29574 FROM 12/22/22 Ceola Loggin 7433 Beech Ave Hammond IN 219-218-0520
Repair: Installed damper.
If recall, order thermistor 242278801.
MONDAY 01/02/23
PHS 29512 + 29508 FROM 11/22/22 Victor Daniel 501 W 49th Ave Gary IN 219-882-8201
Repair: Installed maintenance kit. Tested good.
Repair: Installed suspension. Tested good.
PHS 29614 + 29615 Richard Ruzbasan 3381 W Lakeshore Dr CP IN
Subject: DRYER-MAY DFModel#: MGD6230HW0Serial#: MA0202714Issue: Stopping earlyDiagnosis: Failed moisture sensor. Possible control issue, ctrl kicked out of diagnostics.: Repair: Installed sensor harness W10298258.Recommendation: If recall, replace control W11413566.
Subject: WASHER-MAY VMW
Model#: MVW6230HW0
Serial#: CX4303835
Issue: Agitation
Diagnosis: No faults in memory, all diagnostics passed.
Repair: Ran calibration cycle, tested good.
PHS 29669 + 29670 Sue McClellan 92 W 656 W Valpo IN 219-973-8913
Subject: DRYER-KENMORE WP DF
Model#: 110.77841600
Serial#: MT4504601
Issue: Door switch
Diagnosis: Cracked switch
Repair: Replaced switch WP3496107. Tested good.
Subject: WASHER-KENMORE W FL
Model#: 110.47532602
Serial#: HLU2359264
Issue: Noise
Diagnosis: Failed outer tub bearing and inner tub shaft.
Recommendation: Parts exceeds warranty. Customer will continue to use unit.
CC 29406 FROM 12/14/22 Reeder Company 880 Manistee Ave Schererville IN 219-381-9797
Repair: Installed PCB. Ran diagnostics, tested good.
EPIC 29443 FROM 12/15/22 Damian Cortes 1040 Lakeview Dr Hobart IN 972-310-2856
Repair: Installed heater, motor, and control. Tested good.
TUESDAY 01/03/23
1ST YR 29675 Margaret Brown 9510 White Oak Ave Munster IN 219-789-1073
Subject: DISH-JENNAIR
Model#: JDPSS246LL0
Serial#: FA3401900
Issue: Coding F8E4 overfill/float
Diagnosis: Water in overfill tray, tray not fully inserted
Repair: Inserted tray, leak tested good.
1ST YR 29674 Rhonda Pavlides 3614 Kingsway Dr CP IN 219-688-6007
Subject: WASHER-MAY VMW
Model#: MVWB766FW1
Serial#: C90570056
Issue: Vibration/noise
Diagnosis: Suspension sloppy. Transmission bearing noise.
Recommendation: Replace suspension W11130359 and gear case W11393685.
Parts required to complete repair. Parts on order.
SQ WARR Jeffrey Renn 2936 McAffee Dr Hobart IN 219-545-5456
Subject: DRYER-SQ
Model#: ADG4BRGS115TW01
Serial#: 1809040651
Issue: Noise
Diagnosis: Bad roller, gouged shaft.
Repair: Installed roller kit RB170002. Tested good.
PHS 29635 FROM 12/28/22 Fran Prowicz 1000 Freedom Circle S CP IN 773-610-3666
Partial repair: Installed temp sensor.
Update: Carbon coated igniter, failing flame sensor function.
Ordered igniter WP9758079.
PHS 29683 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Diagnosis: Ice in auger tray, caused by misshapen fill tube. Ordered fill tube W11415785.
WEDNESDAY 01/04/23
PHS 29686 Russell Pohlplapz 3532 Laporte St Highland IN 219-789-3414
Subject: DRYER-MAY DF
Model#: MDG6200AWW
Serial#: 40658415AL
Issue: Poor heat, noise
Diagnosis: Weak valve coils. Motor mounts warped, damaged blower.
Recommendation: Replace valve coils 279834, motor W10410997 and blower 33001790.
Partial Repair: Installed valve coils.
Parts required to complete repair. Parts on order.
CC 29678 Mary Ellen Radcliffe 700 Clover Ln CP IN 219-313-8233
Subject: REF-MAY FDBF
Model#: MFI2269VEM1
Serial#: KY1958844
Issue: Crisper cover
Diagnosis: Crisper cover frame cracked and rail cracked.
Recommendation: Replace frame WPW10568041 and rail WPW10671238.
Parts required to complete repair. Parts on order.
CC 29688 Donald Goodrich 11363 Westvalley Dr CP IN 219-713-3596
Subject: WASHER-MAY VMW
Model#: MVW7232HW0
Serial#: CB2800334
Issue: Not completing
Diagnosis: F0E7 in memory, load detected during clean cycle. Accidental.
All diagnostics passed, unit in good condition.
D $40
THURSDAY 01/05/23
CC 29694 Mike Boss 10488 White Sand Ln Dyer IN 219-308-4981
Subject: DRYER-MAY DF
Model#: MGD6230RHW0
Serial#: MX2802294
Issue: Not starting
Diagnosis: F2E1 stuck key (irrelevant) and F3E2 open/shorted moisture sensor in memory. Moisture sensor, outlet sensor and harnesses tested good. ACU failure.
Recommendation: Replace ACU W11525994
Parts required to complete repair. Parts on order.
1ST YR 29488 FROM 12/17/22 Jerry Kulik 14625 Magoun St Cedar Lake IN 219-712-6043
Subject: DRYER-SQ FL STACKED
Model#: ATGE9ASP116TW01
Serial#: 2211019074
Issue: Rattling
Diagnosis: Burner tube mount loose.
Repair: Secured burner tube. Tested good.
1ST YR 29706 Richard Elipani 14045 Deodor St Cedar Lake IN 219-407-2595
Subject: REF-FRIGIDAIRE SXS
Model#: FRSS2623AS1
Serial#: 4A12418873
Issue: Noise, constantly running
Diagnosis: Tape near condenser fan. All diagnostics passed. Water from IM traveling to evap fan.
Recommendation: Replace IM 5304532555 per Frigidaire support. Cover fill tube.
Parts required to complete repair. Parts on order.
CC 29643 FROM 12/30/22 Tara Jablonski 5733 172nd Ave Lowell IN 219-384-6326
Doh! New IM Failed harvest. Reordered WPW10300024.
1ST YR 59799X Dyar Miller 1839 Golden Oak Ct CP IN 219-309-3416
Wrong door. Need bottom door W11023687. Did not order. Ship to house?
CC 29723 Eileen Pangere 10825 Park St CP 219-313-3619
1ST YR 29674 FROM 01/03/22 Rhonda Pavlides 3614 Kingsway Dr CP IN 219-688-6007
Installed gearbox and suspension. Tested good.
FRIDAY 01/06/23
1ST YR 29707 Griffith Public Schools 600 N Wiggs Door P 219-218-1647
Subject: WASHER-MAY TL COMM
Model#: MVWP575GW1
Serial#: CB0200233
Issue: Stopping, coding
Diagnosis: Hot water valve trickles, F8E6 no fill in memory. Confirmed building water pressure good.
Recommendation: Replace valve W11205048.
Parts required to complete repair. Parts on order.
PHS 29724 Otis Mullins 3500 W 111th Ave Gary IN 219-949-7727
Subject: REF-WP SXS
Model#: WRS321SDHZ08
Serial#: HRB4704140
Issue: Water, ice
Diagnosis: Ice in dispenser chute. Water reservoir line kinked.
Recommendation: Replace reservoir W11579182.
Partial Repair: Removed ice from chute.
Parts required to complete repair. Parts on order.
PHS 29725 Anthony Grant 4437 Johnson St 219-616-1051
Subject: REF-SAMSUNG SXS
Model#: RS25J500DSG/AA-01
Serial#: N/A
Issue: Water from frz
Diagnosis: Defrost drain iced up, failed duckbill in drain tube.
Recommendation: Defrost and replace drain tube DA97-06970 (part discontinued but we have in inventory)
Parts required to complete repair.
PHS 3163461 Linda Lieberman 2222 Oakdale St Highland IN 219-789-4060
Subject: DISH-KA
Model#: KDFE104DSS5
Serial#: F8086116
Issue: Leak
Diagnosis: Cracked water valve
Recommendation: Replace fill valve W11175771.
Parts required to complete repair. Parts on order.
SAFEWARE 29709 Jacqeline Bell 2476 Crowsnest Drive Hobart IN 219-743-8497
Subject: REF-WP TF
Model#: WRT318FZDW02
Serial#: VS74967606
Issue: Too cold
Diagnosis: Thermistor out of range
Recommendation: Replace ref thermistor W11438736.
Parts required to complete repair. Parts on order.
PHS 29638 FROM 09/23/22 Florence Bockstahler 8930 Norris Dr Hobart IN 219-947-3342
Partial repair: Installed gasket and baffles.
Update: Center seal insert faulty. Ordered WD08X10015.
1ST YR 29684 Donna Catalano 963 Cedar Dr CP IN 219-718-0484
Subject: MICRO-KA
Model#: KMLS311HBS3
Serial#: TR83218439
Issue: Control labels
Diagnosis: Labels worn off buttons and face
Recommendation: Replace control panel W11226994
Parts required to complete repair. Parts on order.
Update: Part # previous incorrect. Ordered W11226998.
CC 28732 FROM 11/11/22 Jan Felder 920 Easy St Unit C CP IN 219-613-5357
Subject: DISH-GE
Model#: GDT655SSJ2SS
Serial#: TH831273B
Issue: Leak
Diagnosis: Leak at valve
Recommended: Replace valve WD15X26140
Part on order.
MONDAY 01/09/23
PHS 29683 FROM 10/28/22 Hope Johnson 3632 W 17th Ave Gary IN 219-944-0799
Repair: Installed fill tube. Tested good.
PHS 29686 FROM 01/04/23 Russell Pohlplapz 3532 Laporte St Highland IN 219-789-3414
Repair: Installed motor and blower. Tested good.
CC 29678 FROM 01/04/23 Mary Ellen Radcliffe 700 Clover Ln CP IN 219-313-8233
Repair: Installed cover and rail. Tested good.
1ST YR 143293 Linda Carey 10920 Huron St Cedar Lake IN 219-680-9903
Subject: REF-GE SXS
Model#: XSS25GSHMCSS
Serial#: RS430660
Issue: Ice dispenser
Diagnosis: Ice chunks in dispenser tray
Repair: Removed chunks. Tested good.
* If recall, send GE tech.
CC 29248 FROM 11/28/22 Tisha Van Dyke 16975 Golden Oak Dr Lowell IN 219-688-7224
Coding LD, pump OK. Failed in diagnostic.
*If recall, credit hub and dispenser, refund parts charge to customer.
PHS 29635 FROM 12/28/22 Fran Prowicz 1000 Freedom Circle S CP IN 773-610-3666
Repair: Installed igniter. Tested good.
TUESDAY 01/10/23
PHS 29725 FROM 01/06/23 Anthony Grant 4437 Johnson St 219-616-1051
Repair: Defrosted and flushed defrost, installed drain tube. Tested good.
PHS 3163461 Linda Lieberman 2222 Oakdale St Highland IN 219-789-4060
Repair: Installed valve. Tested good.
CC 29694 FROM 01/05/23 Mike Boss 10488 White Sand Ln Dyer IN 219-308-4981
Update: Thermal fuse tested open.
Repair: Installed ACU and thermal fuse W10909685. Tested good.
PHS 29743 Karla Cooper 625 N Hobart Rd Hobart IN 219-713-0968
Subject: REF-FRIGIDAIRE SXS
Model#: FRSS2623AB1
Serial#: 4A20202408
Issue: Poor temps in ref
Diagnosis: Damper locked up
Recommendation: Replace damper 241518501 and seal 241518601.
Parts required to complete repair. Parts on order.
CC 29746 Dale Sharp 675 Spencer Pl Hobart IN 219-789-3475
Subject: FRZ-FRIGIDAIRE UPRIGHT
Model#: FFFU20F2VW0
Serial#: BB04124821
Issue: Warm
Diagnosis: Evaporator fan stopped
Recommendation: Replace fan 5304523741.
Parts required to complete repair. Parts on order.
WEDNESDAY 01/11/23
PHS 29748 Cecilia McCormick 3605 E 33rd Ln Hobart IN 219-742-5684
Subject: REF-ADMIRAL SXS
Model#: HMG621860
Serial#: 10391287QB
Issue: Warm in ref
Diagnosis: Defrost failure. Timer and thermostat tested good. Open heater.
Recommendation: Replace heaters 61001846.
Parts required to complete repair. Parts on order.
PHS 29638 FROM 09/23/22 Florence Bockstahler 8930 Norris Dr Hobart IN 219-947-3342
Repair: Installed center seal. Tested good.
SAFEWARE 29709 FROM 01/06/23 Jacqeline Bell 2476 Crowsnest Drive Hobart IN 219-743-8497
Repair: Installed thermistor.
PHS 29760 Peter Julovich 278 Woodland Ln Hobart IN 219-805-9630
Subject: REF-WP SXS
Model#: ED25TEXHW00
Serial#: SK1440551
Issue: Warm
Diagnosis: Failed relay/ol
Recommendation: Replace relay/ol WP4387835 and run capacitor WP4387764.
Parts required to complete repair. Parts on order.
CC 28998 FROM 11/04/22 Kolie Robinson 9413 Cleveland St CP IN 219-743-0964
Removed clog from drain. If recall, install pump.
CC 29762 Mara Ciganovic 521 Charles Ct CP IN 219-779-9729
Subject: DISH-AMANA WP
Model#: ADB1400AGW1
Serial#: F84108598
Issue: Not draining
Diagnosis: Clogged drain
Repair: Removed clog, tested good.
* If recall, replace pump W10876537.
D89 paid. If repair L70 P76 T5.32 Bal 151.32
WEDNESDAY 01/12/23
CC Matt Wise 954 Seneca Dr CP IN 219-776-6497
Subject: REF-KA FDBF
Model#: KRMF706EBS01
Serial#: K93521497
Issue: Noise in frz + lights
Diagnosis: Defrost failure. IM fan pulses, resetting defrost logic on UI
Recommendation: Replace icebox fan W10846539
Partial Repair: Installed frz light W10695459. Not it. Ordered top ref light W10846539
Parts required to complete repair. Parts on order.
CC 29970 + 29971 Lakeview Terrace Apts 1001 (apt 203) + 1079 (apt 115+118) S Main St CP IN 219-741-6761
REF-NON ISSUE. 1079 APT 115.
2nd appliance 1079 apt 118.
Subject: OVEN-FRIGIDAIRE
Model#: FGF368QJ
Serial#: VF95161779
Issue: Oven
Diagnosis: Failed igniter, open
Repair: Installed igniter 5353935066. Tested good.
D89 L70 P77 T5.39 TOT 241.39
1001 APT 203
Subject: OVEN-HOTPOINT
Model#: RGB533CEH8CC
Serial#: AR111727C
Issue: Burner
Diagnosis: Clogged oriface
Repair: Cleaned oriface, tested good.
D89
PHS 29774 + 29775 Arvis Johnson 2711 Bear Paw Ct Portage IN 219-682-6798
Subject: DISH-KENMORE
Model#: 665.16003400
Serial#: FS0105671
Issue: Not draining
Diagnosis: Obstruction in drain
Repair: Removed obstruction. Tested good.
Subject: DRYER-KENMORE WP
Model#: 110.66722690
Serial#: MG0451416
Issue: Not starting
Diagnosis: Open thermal fuse
Repair: Installed fuse WP3392519. Tested good.
CC 29766 Wittenberg Assisted 1175 Luther CP IN 219-384-7257
Subject: WASHER-SQ
Model#: AWN43RSN116TW01
Serial#: 2110006846
Issue: Latch
Diagnosis: Broken latch
Repair: Installed latch kit 205222. Tested good.
CC 29768 Ginger Weilbaker 633 Pettibone St CP IN 219-741-6528
Subject: DRYER-FRIGIDAIRE DF
Model#: GLGR341AS4
Serial#: XD44010106
Issue: Not turning
Diagnosis: String in blower, snapped belt.
Repair: Vacuumed interior, installed belt 134503600. Tested good.
D89 L70 P15 T1.05 TOT 175.05
FRIDAY 01/13/23
PHS 29773 Clarence Cheairs 267 Grant St Gary IN 219-885-0748
Subject: REF-GE FDBF
Model#: GFSF6KEXCBB
Serial#: HT900284
Issue: Ice shutoff button
Diagnosis: IM shutoff on UI unresponsive
Recommendation: Replace UI WR55X10988 and inlay WR55X10812
Parts required to complete repair. Parts on order.
1ST YR 29707 FROM 01/06/23 Griffith Public Schools 600 N Wiggs Door P 219-218-1647
Repair: Installed valve. Tested good.
PHS 29757 Howard Ullrich 427 N Elmer St Griffith IN 219-616-9048
Subject: WASHER-WP VMW
Model#: WTW4900BW0
Serial#: C34632688
Issue: Not draining
Diagnosis: Drain pump locked up during diagnostics
Recommendation: Replace pump WPW10661045
Parts required to complete repair. Parts on order.
PHS 29760 FROM 01/11/23 Peter Julovich 278 Woodland Ln Hobart IN 219-805-9630
Update: 3in1 previously installed.
Repair: Installed 3in1 RC0410. Tested good.
PHS 29748 Cecilia McCormick 3605 E 33rd Ln Hobart IN 219-742-5684
Repair: Installed heaters. Tested good.
CC 28732 FROM 11/11/22 Jan Felder 920 Easy St Unit C CP IN 219-613-5357
Repair: Installed valve. Tested good.
1ST YR John Bladek 9001 W 133 Pl Lot R20 Cedar Lake IN 219-545-5335
Subject: WASHER-WP VMW
Model#: WTW8127LW0
Serial#: CA4900814
Issue: CA4900814
Diagnosis: No faults in memory. Passed component activation and test cycle. Failed attempts at calibration cycle.
Recommendation: Replace UI W11478525.
Partial Repair: Adjusted feet to level machine.
Parts required to complete repair. Parts on order.
MONDAY 01/16/23
1ST YR Johnnie Ragland 6745 Ash Pl Gary IN 219-616-6264
Subject: REF-WP SXS
Model#: WRS321SDHV08
Serial#: HRB3891821
Issue: Door alignment
Diagnosis: Right door low
Repair: Adjusted door. Tested good.
Subject: OVEN-WP
Model#: WFG550S0LV1
Serial#: RA4210018
Issue: Door closure
Diagnosis: Liner warped, door out of square
Recommendation: Replace liner WP9761344.
Parts required to complete repair. Parts on order.
PHS 29794 + 29795 Jay Johnson 825 N Vanderburg St Gary IN 219-794-5299
Subject: WASHER-WP FL
Model#: WFW94HEXW2
Serial#: C25050741
Issue: Filling
Diagnosis: Leaky valve
Recommendation: Replace valve WPW10289387.
Parts required to complete repair. Parts on order.
Subject: DRYER-MAY DF
Model#: MGD7400AWW
Serial#: 26150904BX
Issue: Not spinning
Diagnosis: Idler bearing failed, kicked off belt
Recommendation: Replace idler WP6-3700340, shaft WP6-3705180 and belt WP33002535.
Parts required to complete repair. Parts on order.
PHS 29743 FROM 01/10/23 Karla Cooper 625 N Hobart Rd Hobart IN 219-713-0968
Repair: Installed damper and seal. Tested good.
CC 29746 FROM 01/10/23 Dale Sharp 675 Spencer Pl Hobart IN 219-789-3475
Repair: Installed fan. Tested good.
D89 L70 P83 T5.81 TOT $247.81
TUESDAY 01/17/23
PHS 29319 FROM 12/07/22 Anthony Lewis 761 Cleveland St Gary IN 219-883-1136
Repair: Installed baffle, tested good. If recall, dispenser.
PHS 29793 Phyllis Leto 966 Williams St Gary IN 219-381-0198
Subject: WASHER:LG TL
Model#: WT1001CW
Serial#: 409KWHX2A073
Issue: Noise
Diagnosis: Sloppy suspension
Recommendation: Replace suspension AJK72909306
Parts required to complete repair. Parts on order.
PHS 29615 FROM 01/02/22 Richard Ruzbasan 3381 W Lakeshore Dr CP IN
Repair: Installed ACU, tested good.
CC 29862 Rich Susak 391 Golden Oak Ct CP IN 219-226-9121
Subject: WASHER-WP VMW
Model#: WTW4880AW0
Serial#: C22530219
Issue: Not starting
Diagnosis: Failed motor control, F1E2 in memory. Tested motor windings, harnesses and capacitor, all good.
Recommendation: Replace ACU
Repair:
Parts required to complete repair. Parts on order.
CC 27936 RECALL FROM 08/12/22 Kim Buxton 1428 Painted Leaf Drive CP IN 219-775-2040
Repair: Installed IM. Tested water fill, tested good.
CC 28457 FROM 09/22/22 Dennis Hazi 1425 Crooked Creek Trail CP IN 219-808-5791
Failed defrost in diagnostic. Requires UI control W11330971.
WEDNESDAY 01/18/23
PHS 29803 Joyce Fletcher 740 Burr St Gary IN 219-977-1435
Subject: DRYER:WP DF
Model#: WGD5000DW1
Serial#: M51710383
Issue: Noise, Poor temps
Diagnosis: Noisy idler, weak valve coils, clogged screen.
Recommendation: Replace maint kit 4392065, valve coils WPW10328463 and screen W11522758.
Parts required to complete repair. Parts on order.
PHS 29815 Willie Freeman 625 Lincoln St Gary IN 219-885-1911
Subject: REF-KENMORE FRIGIDAIRE SXS
Model#: 253.5569340B
Serial#: 4A54510964
Issue: Ice dispenser
Diagnosis: Dispenser flapper broken, auger solenoid locked
Recommendation: Replace actuator 241682303 and solenoid 241675704.
Parts required to complete repair. Parts on order.
Update: Frz seal torn. Ordered gasket 241786006.
PHS 29800 Matie Kimbrough 2037 Lousiana St Gary IN 708-921-7769
Subject: FRZ-MONKEY WARD CHEST
Model#: FFT83359-0B
Serial#: 09G-01989
Issue: Not running
Diagnosis: Failed start relay
Repair: Installed relay 8201786. Unit runs.
* If unit does not cool, deem due to sealed system failure.
PHS 29818 Cornelious Pearson 2360 Industrial Blvd Gary IN 219-484-1498
Subject: OVEN-WP
Model#: WFG320M0BB2
Serial#: VEX0459253
Issue: Burner sparking
Diagnosis: Failed spark switch
Recommendation: Replace harness WPW10548355.
Parts required to complete repair. Parts on order.
PHS 29816 Cathy Parker 6824 Woodmar Ave Hammond IN 219-845-1703
Subject: OVEN-KENMORE GE
Model#: 362.75181692
Serial#: 7T118859P
Issue: Burners
Diagnosis: Clogged orifaces
Repair: Cleaned orifices. Tested good.
WARR 29810 Dolores Hansen 18051 Chicago Ave LansingIL 708-474-5945
Subject: WASHER-MAY VMW
Model#: MVWB766FW1
Serial#: C83371004
Issue: Stuck item
Diagnosis: Yup stuck
Repair: Removed item from under agitator. Tested good.
THURSDAY 01/19/23
CENTRICITY 29784 Daniel Barth 9594 W Oaridge Dr St John IN
Subject: DISH-KA 29782
Model#: KDTM804KPS0
Serial#: FX4101136
Issue: Leak
Diagnosis: Leak at left heater bushing. Known issue S17304.
Recommendation: Replace heater. SR 7735529893.
Parts required to complete repair. Parts on order.
Subject: WASHER-LG FL 29783
Model#: WM8100HVA
Serial#: 908KWFN5Q875
Issue: Dispenser
Diagnosis: Faulty dispenser
Recommendation: Replace Dispenser AGL73712610.
Parts required to complete repair. Parts on order.
Subject: DRYER-LG DF 29784
Model#: DLGX8101V
Serial#: 001KWHA11689
Issue: Noise
Diagnosis: Failed idler, tight rollers
Recommendation: Replace idler 4561EL3002A and rollers AGM75510755.
Parts required to complete repair. Parts on order.
CC 29762 FROM 01/11/22 Mara Ciganovic 521 Charles Ct CP IN 219-779-9729
Repair: Removed clog from side u trap. Tested good. No charge, warr.
PHS 29796 Mary Stoudt 625 Helen Ct CP IN 219-613-8860
GE DISH-DEEMED
CC FROM 01/12/23 Matt Wise 954 Seneca Dr CP IN 219-776-6497
Repair: Installed IM fan and led module. Tested good.
CC 29827 David Lucht 730 Harvest Ln CP IN 219-789-6389
Subject: DISH-WP
Model#: WDT750SAHB0
Serial#: F82507920
Issue: Leak + top rack
Diagnosis: Top rack retainers missing. Leak uncertain.
Recommendation: Test and evaluate leak condition.
Partial Repair: Installed retainers.
CC 29805 Phil Quiroz 1332 Crooked Creek Trail CP IN 574-876-4355
Subject: DRYER-WP CABRIO DF
Model#: WGD7300XW0
Serial#: M11005425
Issue: Noise
Diagnosis: Idler locked, shaft damaged
Recommendation: Replace idler arm w/pulley WPW10547292 and grill W1117302.
Partial Repair: Installed loaner pulley.
Parts required to complete repair. Parts on order.
1ST YR 29706 FROM 01/05/23 Richard Elipani 14045 Deodor St Cedar Lake IN 219-407-2595
Repair: Installed IM and fill tube. Tested good.
FRIDAY 01/20/23
PHS 29757 FROM 01/13/23 Howard Ullrich 427 N Elmer St Griffith IN 219-616-9048
Repair: Installed pump. Tested good.
PHS 29852 Anita Lipscomb-Abrons 1140 Ralston St Gary IN 219-949-6810
Subject: DRYER-SAMSUNG DF
Model#: DV317AGS/XAA
Serial#: 349854BP100088E
Issue: Noise
Diagnosis: Squeaky idler, squeaky rollers
Recommendation: Replace Idler DC93-00634A and rollers DC97-16782A (X2)
Parts required to complete repair. Parts on order.
CC 29869 NWI Veterans Village 839 Massachusetts Gary IN 219-306-1875
Subject: WASHER-SQ COIN OP
Model#: SWNSX2PP112TW01
Serial#: 1602063447
Issue: Not running
Diagnosis: Striker not reaching lid switch
Repair: Adjusted Striker. Tested good.
PHS 29773 + 29871 FROM 01/13/23 Clarence Cheairs 267 Grant St Gary IN 219-885-0748
REF-Repair: Installed inlay. Board NLA, cust approves fault.
Subject: WASHER-KENMORE WP VMW
Model#: 110.28002011
Serial#: C13930984
Issue: Not rinsing out
Diagnosis: F7E1 speed sensor fault in memory
Recommendation: Replace actuator WPW10006355
Repair: Installed actuator. Ran calibration and diagnostic cycle. Tested good.
PHS 29876 Mariel Green 6846 Ash Pl Gary IN 219-689-6845
F11 stuck key fault. Unit still under warrantee from last repair, control had been replaced. Recommend passing job back to Dust Out Refrigeration Services, Invoice 5265 Nov 21st 2023.
CC 28457 FROM 09/22/22 Dennis Hazi 1425 Crooked Creek Trail CP IN 219-808-5791
Repair: Installed ui, defrosted. Forced defrost, tested good.
*If temps do not improve, pass to WP as a sealed system failure.
1ST YR 29684 FROM 01/06/23 Donna Catalano 963 Cedar Dr CP IN 219-718-0484
Repair: Installed control. Tested good.
1ST YR FROM 01/13/23 John Bladek 9001 W 133 Pl Lot R20 Cedar Lake IN 219-545-5335
Repair: Installed UI. Ran calibration. Tested good.
MONDAY 01/23/23
PHS 29920 Donald Hamilton 6376 Robbins Rd Portage IN 219-762-7466
Subject: REF-MAY SXS OLDER
Model#: MSD2756GEQ
Serial#: 10129064ZS
Issue: Ice dispenser
Diagnosis: Dispenser switch sticky
Repair: Adjusted switch. Tested good.
*Most relevant parts discontinued NLA.
CC 29879 Cindy Schulte 12513 Washington St CP IN 219-384-0083
Subject: OVEN-GE
Model#: JGB920SEF2SS
Serial#: VG217916P
Issue: Oven heat
Diagnosis: Weak igniter, 2.8 A, slow light. Convection fan locked up. Sensor out of range.
Recommendation: Replace igniter 5303935066, fan WP26K10003 and sensor WP21X5301.
Parts required to complete repair. Parts on order.
PHS 29907 Mary Stoudt 625 Helen Ct CP IN 219-613-8860
Subject: REF-MAY SXS
Model#: MZD2752GRW
Serial#: 15036549C1
Issue: Door bin
Diagnosis: Bin clop broken
Recommendation: Replace bucket stop 61002719
Parts required to complete repair. Parts on order.
CC 29862 FROM 01/17/23 Rich Susak 391 Golden Oak Ct CP IN 219-226-9121
Repair: Installed ctrl, ran calibration. Tested good.
D89 L70 P210 T14.70 TOT $383.70 paid check.
1ST YR 29902 Julie Glenn 2561 Oakwood Ave CP IN 219-789-2292
Subject: DISH-WP
Model#: WDF520PADB9
Serial#: FB2018254
Issue: No heat
Diagnosis: No faults in memory, heater tested good in diagnostic. Failed OWI.
Recommendation: Replace OWI W11084121.
Parts required to complete repair. Parts on order.
PHS 29005 FROM 11/04/22 David Jankosek 801 Mary Ellen Dr CP IN 219-406-7845
Repair: Installed rollers, idler and screen. Tested good.
TUESDAY 01/24/23
PHS 29432 FROM 12/09/22 Bertha Allison 568 Porter St Gary IN 219-384-3550
Repair: Installed 4 holders, 4 burners and screws. Tested good.
PHS 29803 FROM 01/18/23 Joyce Fletcher 740 Burr St Gary IN 219-977-1435
Repair: Installed maintenance kit, valve coils and screen. Tested good.
PHS 29794 + 29795 FROM 01/16/23 Jay Johnson 825 N Vanderburg St Gary IN 219-794-5299
Repair: Installed idler, shaft and belt. Tested good.
Update: Repair requires lint screen WP33001808. Ordered.
Update: Correct model # is MDG7400AWW
Repair: Installed valve. Tested good.
Update: Tub missing baffles. Ordered W10697830.
WEDNESDAY 01/25/23
PHS 29924 Wayner Hood 6546 E 3rd Pl Gary IN 219-628-3742
Subject: REF-WP TF
Model#: GT22DKXGN01
Serial#: EJ4115040
Issue: Leak, noise
Diagnosis: Defrost drain clog. Compressor bearing clunk on shutoff.
Recommendation: Cost of repair exceeds warranty, deem unrepairable.
Partial Repair: Defrosted and flushed drain.
PHS 29818 FROM 01/18/23 Cornelious Pearson 2360 Industrial Blvd Gary IN 219-484-1498
Repair: Installed harness, tested good.
PHS 29815 FROM 01/18/23 Willie Freeman 625 Lincoln St Gary IN 219-885-1911
Partial repair: Installed seal, actuator and solenoid.
*Valve threads stripped. Ordered valve 242252702.
PHS 29852 FROM 01/20/23 Anita Lipscomb-Abrons 1140 Ralston St Gary IN 219-949-6810
Repair: Installed rollers and idler. Tested good.
PHS 29291 and 29394 FROM 12/02/22 Laverne Collins 6625 Kansas Ave Hammond IN 312-405-8823
OVEN-3139739 Repair: Installed control. Tested good.
WASHER-3135368 Repair: Installed bellow. Tested good.
THURSDAY 01/26/23
PHS 29894 Lexie Spurlock 461 Amhurst Rd Valpo IN 773-865-2841
Subject: DRYER-LG DF
Model#: DLGX5681V
Serial#: 401KWTA2L137
Issue: Temps, clog
Diagnosis: Objects in blower. Idler disintegrating. Igniter weak.
Recommendation: Replace igniter 5318EL3001A and idler 4561EL3002A
Partial Repair: Vacuumed blower and interior.
Parts required to complete repair. Parts on order.
WARR 29251 FROM 11/28/22 Regina Miller 22521 Colfax St Lowell IN 219-552-9124
Repair: Installed LF and RF bases and LP fittings. Tested good.
CC 29944 Sandra Berg 742 Cheyenne Lowell IN 219-765-8805
Subject: REF-KENMORE LG FDBF
Model#: 795.72122.210
Serial#: 301MRNE07623
Issue: No ice/water
Diagnosis: Broken water line at filter junction to water dispenser.
Recommendation: Replace line (5″) + 2 splices.
Parts required to complete repair. Parts on order.
PHS 29959 Ricky Woloszyn 517 Cambridge Ct Griffith IN 219-922-8261
Subject: DRYER-WP TF
Model#: WGD4800XQ1
Serial#: M22629881
Issue: No heat
Diagnosis: Open thermal fuse
Repair: Installed fuse WP3392519. Tested good.
1ST YR FROM 01/13/23 John Bladek 9001 W 133 Pl Lot R20 Cedar Lake IN 219-545-5335
Repair: Installed transmission. Tested good.
FRIDAY 01/27/23
PHS 29942 Carolyn Dennis 963 Clinton Gary IN 219-776-3322
Subject: REF-KENMORE FRIGIDAIRE SXS
Model#: 106.58966700
Serial#: ST3629630
Issue: No ice
Diagnosis: Optics tested good. IM Failed forced harvest, click/grind.
Recommendation: Replace IM 2198597.
Parts required to complete repair. Parts on order.
1ST YR SQ 29919 Deborah Richardson 6365 Grosbeak Ct Hobart IN 219-781-5555
Subject: WASHER-SQ
Model#: AWN43RSN116TW01
Serial#: 2106037812
Issue: Blowing breakers during water fill.
Diagnosis/recommendation: Per SQ support, replace control 204659P and GFI kit 205402.
Parts required to complete repair. Parts on order.
CC 29929 Lakeview Terrace Apts 1001 S Main St APT 203 219-741-6761
Subject: REF-FRIGIDAIRE TF
Model#: FFHT1831QQ0
Serial#: BA44424965
Issue: Leak
Diagnosis: Defrost drain clog.
Repair: Defrosted, flushed and cleared drain top and bottom. Tested good.
Update: Also installed silicone bead at seal.
CC 29879 FROM 01/23/23 Cindy Schulte 12513 Washington St CP IN 219-384-0083
Repair: Installed convection fan, temp sensor and igniter. Tested good.
CC 29962 Jean Ziese 7121 W 109th CP IN Tenant 219-781-5555 Jean 219-663-2625
Subject: DISH-GE
Model#: GDF570SGJ2CC
Serial#: GL823304B
Issue: Dead control
Diagnosis: Failed UI. Cycled power to reset.
Recommendation: Replace UI WD21X31899
Parts required to complete repair. Approval required.
1ST YR 29902 Julie Glenn 2561 Oakwood Ave CP IN 219-789-2292
Repair: Installed OWI. Tested good.
CC 29963 Walt and Jan Kopacz 630 Rescobie Ln Scherrillville IN 219-794-4637
Subject: WASHER-WP VMW
Model#: MVWB835DW3
Serial#: C80471591
Issue: Noise
Diagnosis: Uncertain. Rotor screw loose, dust in rotor.
Recommendation: Test and report
Partial Repair: Vacuumed rotor, tightened screw with locktite.
MONDAY 01/30/23
1ST YR 29960 Bayshore 6631 Tanglewood Dr APT 2A Hammond IN
Subject: REF-AMANA TF
Model#: ART318FFDW0
Serial#: VSB1439617
Issue: Switch
Diagnosis: Broken switch
Repair: Installed switch W11384469. Tested good.
CENTRICITY 29784 FROM 01/16/23 Daniel Barth 9594 W Oaridge Dr St John IN 219-776-5272
DISH-REPAIR: Installed heater, tested good.
WASHER-PARTIAL: New dispenser cracked and missing component. Re-ordered dispenser AGL73712610 and ordered detergent dispenser 3891ER2003A.
CC 29805 FROM 01/17/23 Phil Quiroz 1332 Crooked Creek Trail CP IN 574-876-4355
Repair:Installed idler and grille. Tested good. D89 L70 P86 T6.02 TOT 251.02
PHS 29815 FROM 01/18/23 Willie Freeman 625 Lincoln St Gary IN 219-885-1911
Fitting damaged. Will return with fitting.
1ST YR 30013 Susan Cochran 3960 Ranburn Circle Gary IN 219-712-4710
REF-WP TF
Adjusted front feet and frz hinge.
FRZ-GE UPRIGHT
Adjusted front feet, Greased seal hinge side.
1ST YR 29388 FROM 12/12/22 Bayshore Properties 2203 Tanglewood Dr 1A Hammond IN 708-595-5186
Partial Repair: Installed control.
Switch broken, thermistor out of range.
Ordered switch W11123941 and thermistor W11438736.
CC WARR 28312 Joy and Mike Brown 2118 W 96th Pl CP IN 219-689-1796
Defrost heater WR51X10055.
TUESDAY 01/31/23
PHS 29793 FROM 01/13/23 Phyllis Leto 966 Williams St Gary IN 219-381-0198
WASHER-Repair: Installed suspension. Tested good.
Subject: DRYER-WP TF
Model#: WDG6400SW0
Serial#: MU0503796
Issue: Poor heat
Diagnosis: Restriction in ventilation
Repair: Removed restriction, tested good.
PHS 29794 + 29795 FROM 01/16/23 Jay Johnson 825 N Vanderburg St Gary IN 219-794-5299
WASHER: Installed baffles. Good.
DRYER-Repair: Installed screen. Tested good.
TUESDAY 02/01/23
PHS 29894 FROM 01/26/23 Lexie Spurlock 461 Amhurst Rd Valpo IN 773-865-2841
Repair: Installed idler and igniter. Tested good.
EPIC 110866 Gayle Zeilinga 303 W Prairie Bend Valpo IN 219-781-7501
Subject: REF-WP SXS
Model#: WRS588FIHV00
Serial#: HR94950171
Issue: Ice dispenser
Diagnosis: Auger motor not receiving power. Relay click on CTRL
Recommendation: Replace control W11089236.
Parts required to complete repair. Parts on order.
Harness cut under door. Will warrantee pay for door?
CC WARR GERARD 30007 Lucille Buchler 426 N Church St Kouts IN 219-766-0090
Subject: REF-GE TF
Model#: GTS22KYNBRFS
Serial#: MT795584
Issue: No ice
Diagnosis: Forced harvest, failed to complete
Recommendation: Replace IM under warrantee WR30X30972
Parts required to complete repair. Parts on order.
1ST YR 29305 FROM ?12/XX/22? Alan May 17217 Grant St Lowell IN 219-712-5776
Subject: OVEN-FRIGIDAIRE WALL
Model#: FGEW3046UFC
Serial#: AF14100497
Issue: Coding F11
Diagnosis: Per Frigidaire support, replace user interface and ECU.
*Wrong part sent, control 31674946. Need user interface. Likely part # 5304514964, but need to verify with tips.assist.electrolux.com
Parts required to complete repair. Parts on order.
CC 30011 John Reidelbach 13206 Monroe Pl CP IN 219-776-9742
Subject: DISH-JENNAIR
Model#: JDTSS246GP0
Serial#: F90907173
Issue: Not draining
Diagnosis: Pump good, clog in drain
Repair: Removed clog, tested good.
THURSDAY 02/02/23
ERIC WARR 30001 Cristin Bergman 9252 Calumet Ave St John IN 708-374-7772
Subject: REF-GE FDBF
Model#: CVE28DP4NBW2
Serial#: GS130441
Issue: Frost in frz, Poor temps
Diagnosis: Failed heater. Confirmed 120v to defrost.
Recommendation: Replace heater WR51X31995.
Partial Repair: Defrosted frz
Parts required to complete repair. Parts on order.
1ST YR 28982 FROM 11/04/22 AND 30027 Melanie Morales 7652 E 116th Ave CP IN 219-776-6731
OVEN-REPAIR: Installed control and bezels. Tested good.
Subject: REF-KA FDBF
Model#: KRFF507HBS03
Serial#: KB0409703
Issue: Not running
Diagnosis: Failed compressor, locked up. Windings tested good, installed relay and overload, no good.
Recommendation: Replace unit or WP sealed system service.
CC WARR 28312 FROM 01/31/23 Joy and Mike Brown 2118 W 96th Pl CP IN 219-689-1796
Installed heater. Tested good.
CC 30041 Rob Jovanowski 2077 Nolan Ave CP IN 219-713-1491
Subject: WASHER-SAMSUNG FL
Model#: WV60M9900AV/AV
Serial#: 058U5NAM7023445
Issue: Noise, coding OOB
Diagnosis: Bad tub bearing.
Recommendation: Replace tub rear. Unable to verify part #. Possibly DC97-19647D. Recommending Samsung service if they will warrantee this issue.
DRYER was ventilation. No charge.
PHS 30037 Taquia Blevins 349 King St Gary IN 219-629-1211
Subject: DRYER-SAMSUNG DF
Model#: DV331AGW/XAA
Serial#: JK305WBBB00453E
Issue: Poor heat
Diagnosis: Clogged in vent, torn lint screen
Recommendation: Replace screen DC97-16013A
Partial Repair: Cleared vent
Parts required to complete repair. Parts on order.
ERIC WARR 29997 Kelly Todd 6606 Rhode Island Hammond IN 219-677-0363
Subject: REF-GE FDBF
Model#: CVE28DP2NBS1
Serial#: LS147125
Issue: No ice/water
Diagnosis: Filter out, house valve off
Repair: Installed filter, turned on valve. Tested good.
Recommendation: Tell Eric to pay me for this one.
FRIDAY 02/03/23
CENTRICITY 30031 Carlos Alvarado 4814 Wegg Dr E Chicago IN 219-588-6106
Subject: REF-GE SXS
Model#: GSS23GGKJCBB
Serial#: HL400771
Issue: No ice
Diagnosis: IM gear grind, failed to complete harvest
Recommendation: Replace IM WR30X35285
Parts required to complete repair. Parts on order.
PHS 30018 Hector Mendez 1992 Vanderburg St Lake Station IN 219-805-7469
Subject: WASHER-LG TL
Model#: WT5480CW
Serial#: 409PNVZ3P263
Issue: Not spinning/noise
Diagnosis: Motor speed sensor failure
Recommendation: Replace motor/stator 4417EA1002Y
Parts required to complete repair. Parts on order.
SAFEWARE 30045 Shannon Palichuk 750 Memory Lane Hobart IN 219-743-9988
Subject: REF-KA FDBF
Model#: KRFC604FSS01
Serial#: K90821087
Issue: No ice
Diagnosis: IM Failed thermistor test, open. E3 cannot find home position.
Recommendation: Replace IM W11557000
Parts required to complete repair. Parts on order.
CC 30033 Smith 1309 Medlee Dr Hobart IN 219-942-2810
Subject: REF-MAY FDBF
Model#: MFI2568AEQ
Serial#: 11149618LN
Issue: No ice/water
Diagnosis: Filter not fully inserted
Repair: Installed filter. Tested good.
SAFEWARE 29709 FROM 01/06/23 Jacqeline Bell 2476 Crowsnest Drive Hobart IN 219-743-8497
Subject: REF-WP TF
Model#: WRT318FZDW02
Serial#: VS74967606
Issue: Too cold
Diagnosis: New thermistor out of range, control unresponsive
Recommendation: Replace ref thermistor W11438736 (credit defective) and control assembly W11353813
CC 30036 Mike Granger 11309 Parrish Ave Cedar Lake IN 219-742-9346
Subject: REF-GE FDBF
Model#: PYE22KSKFSS
Serial#: LH509340
Issue: Noise
Diagnosis: Ref evaporator fan noisy bearing
Recommendation: If Noise persists, replace fan WR60X26866.
CENTRICITY 29784 FROM 01/16/23 Daniel Barth 9594 W Oaridge Dr St John IN 219-776-5272
Washer-Repair: Installed dispenser and soap dish. Tested good.
Dryer-repair: Installed idler and rollers. Tested good.
MONDAY 02/06/23
PHS 30094 Tynoa Miller 1243 Cass St Gary IN 219-746-0909
Subject: DRYER-KENMORE WP TF
Model#: 110.76662501
Serial#: MT1806340
Issue: Poor heat, noise
Diagnosis: Weak valve coils, noisy rollers.
Partial Repair: Installed coils 279834. Tested good.
Recommended: Install maintenance kit 4392065.
Parts required to complete repair. Parts on order.
PHS 30042 + 30043 Sidney and Kelly Givens 1336 Jackson St Gary IN 219-614-9014
Subject: REF-FRIGIDAIRE TF
Model#: FFTR1814QB4A
Serial#: BA62642802
Issue: Poor temps
Diagnosis: Evaporator fan tested open.
Recommendation: Replace fan 242077705
Parts required to complete repair. Parts on order.
Subject: OVEN-GE
Model#: JGBP79GEV1BB
Serial#: AM255803P
Issue: No heat
Diagnosis: No power to igniter from PCB.
Recommendation: Control is discontinued. Deem unrepairable.
CC 30065 Madeline Amos 1726 W 50th Pl Gary IN 219-334-9472
Subject: OVEN-FRIGIDAIRE WALL
Model#: CWG3100AAS13
Serial#: D03774718
Issue: Temps
Diagnosis: Weak igniter 2.4A
Repair: Installed igniter 5303935066. Tested good.
D109 L70 P77 T5.39 TOT 261.39
1ST YR SQ 29919 Deborah Richardson 6365 Grosbeak Ct Hobart IN 219-781-5555
Repair: Installed control. Tested good.
EPIC 13056 Joe Byers 13501 Muir St Cedar Lake IN 219-374-4149
Subject: DISH-KA
Model#: KDTM404ESS3
Serial#: F93151332
Issue: Leak
Diagnosis: Tear in door seal
Repair: Replaced gasket W11177741. Tested good.
TUESDAY 02/07/23
PHS 29724 FROM 01/06/23 Otis Mullins 3500 W 111th Ave Gary IN 219-949-7727
no show
PHS 29773 + 29871 FROM 01/13/23 Clarence Cheairs 267 Grant St Gary IN 219-885-0748
Turned IM on.
Subject: WASHER-KENMORE WP VMW
Model#: 110.28002011
Serial#: C13930984
Issue: Vibration
Diagnosis: Sloppy suspension. No new faults codes.
Recommendation: Replace suspension W10780051.
Parts on order.
PHS 28580 FROM 11/29/22 GERARDO Brittnea McMillon 1470 Aetna St Gary IN 219-939-1146
Repair: Installed timer. Tested good.
PHS 29942 FROM 01/27/23 Carolyn Dennis 963 Clinton Gary IN 219-776-3322
Repair: Installed IM.
PHS 30037 FROM 02/02/23 Taquia Blevins 349 King St Gary IN 219-629-1211
Repair: Installed screen. Tested good.
CC 29963 FROM 01/27/23 Walt and Jan Kopacz 630 Rescobie Ln Scherrillville IN 219-794-4637
Per WP tech support #7735688014, replace slider W10734521.
Ordered.
PHS 30018 FROM 02/03/23 Hector Mendez 1992 Vanderburg St Lake Station IN 219-805-7469
Repair: Installed motor. Tested good.
THURSDAY 02/09/23
PHS 30043 FROM 02/06/23 Sidney and Kelly Givens 1336 Jackson St Gary IN 219-614-9014
Repair: Installed fan. Tested good.
PHS 30111 Mary Jo Jones 4414 Ryan Ct Gary IN 219-938-8236
Subject: DRYER-GE DF
Model#: DBXR453GV0WW
Serial#: VV736407A
Issue: Door
Diagnosis: Upper and lower bearings cracked. Screen cracked.
Recommendation: Replace upper bearing WE49X20697, lower bearing WE14X25080 and screen WE18X25100.
Parts required to complete repair. Parts on order.
PHS 30094 FROM 02/03/23 Tynoa Miller 1243 Cass St Gary IN 219-746-0909
Repair: Installed maintenance kit. Tested good.
CC FROM 01/12/23 Matt Wise 954 Seneca Dr CP IN 219-776-6497
Diagnosis: This time forced defrost failed in diagnostics.
Repair: Defrosted, installed UI W11330971. Passed defrost diagnostics.
PHS 30075 + 30076 Loraine Perez 2714 Kenwood St Hammond IN 219-256-9923
Subject: WASHER-ADMIRAL TL
Model#: ATW4475TQ0
Serial#: CU3321724
Issue: Noise
Diagnosis: Transmission noise
Recommendation: Replace transmission 3360629.
Parts required to complete repair. Parts on order.
Subject: DRYER-KENMORE WP TF
Model#: 110.71402311
Serial#: M40302100
Issue: Poor heat
Diagnosis: Restriction in ventilation.
Repair: Removed restriction, cleared vents. Tested good.
FRIDAY 02/10/23
CENTRICITY 30031 FROM 02/03/23 Carlos Alvarado 4814 Wegg Dr E Chicago IN 219-588-6106
Repair: Installed IM. Tested good.
CC 30138 Catherine Harwood 10508 Freedom Way Cedar Lake IN 219-730-8554
Subject: WASHER-GE FLModel#: GFW850SPN0RSSerial#: GR325390NIssue: VibrationDiagnosis: Multiple faults in memory. 3 locked rotor and 26 out of balance are related. 23 door lock incidental. 38, 39 vent damper hopefully irrelevant. Likely hall sensor failure, possibly needs shocks.Recommendation: Replace accelerometer WH03X33657. If necessary, shocks WH03X29516.
CC 29944 Sandra Berg 742 Cheyenne Lowell IN 219-765-8805
Repair: Spliced water line. Tested good.
D99 L70 P20 T1.40 TOT 190.40
SAFEWARE 30045 FROM 02/03/23 Shannon Palichuk 750 Memory Lane Hobart IN 219-743-9988
Repair: Installed IM.
CC 30149 Linda Ault 1061 Sterling Ct CP IN 219-427-9883
Subject: REF-GE BF BUILT IN
Model#: ZIC360NRGLH
Serial#: RL031494
Issue: Frz temps
Diagnosis: Uncertain. All thermistor tested passed, defrost good. Fans run, damper good.
Recommendation: Installed thermometers, test and report.
CC 30147 John Bourden 8498 Pine Island Dr CP IN 219-677-9032
Subject: DRYER-WP DF
Model#: WED75HEFW1
Serial#: M75135977
Issue: Noise
Diagnosis: Squeaky rollers, tight idler
Repair: Installed maintenance kit 4392067, vacuumed interior. Tested good.
CC 30152 Gail Shaw 10025 Buchannon Ct CP IN 219-678-2461
Subject: OVEN-WP
Model#: WFG550S0HV1
Serial#: RX0915390
Issue: Not lighting
Diagnosis: Metal pan top of drawer sapping ignition.
Repair: Moved pan 🙂
MONDAY 02/13/23
PHS 29773 + 29871 FROM 01/13/23 Clarence Cheairs 267 Grant St Gary IN 219-885-0748
REF-REPAIR: Installed UI. Tested good.
WASHER-REPAIR: Installed suspension, ran calibration. Tested good.
ERIC WARR FROM 02/02/23 30001 Cristin Bergman 9252 Calumet Ave St John IN 708-374-7772
Repair: Installed heater.
CC 29963 FROM 01/27/23 Walt and Jan Kopacz 630 Rescobie Ln Scherrillville IN 219-794-4637
Repair: Installed slider. Ran calibration, passed diagnostics.
D 89 paid previously. L 70 P 27 T 1.89 TOT 98.89
CC 30163 Jim Depaoli 10764 Oakridge Ct St John IN 219-689-4232
Subject: REF-LG FDBF
Model#: LFXS28566M/00
Serial#: 707TRZY2H981
Issue: Noise
Diagnosis: Compressor line Vibration at drain pan
Repair: Adjusted line, tested good.
Also SQ washer AWN632SP116TW01 – 2005015328. Likely needs flutter kit.
CC 30041 FROM 02/02/23 Rob Jovanowski 2077 Nolan Ave CP IN 219-713-1491
TUESDAY 02/14/23
1ST YR 29388 FROM 12/12/22 Bayshore Properties 2203 Tanglewood Dr 1A Hammond IN 708-595-5186
Repair: Installed switch and thermistor. Tested good.
PHS 30111 FROM 02/09/23 Mary Jo Jones 4414 Ryan Ct Gary IN 219-938-8236
Repair: Installed upper and lower bearings. Tested good.
PHS 30085 Lina Zavala 4190 Grant St 219-613-4469
Subject: REF-FRIGIDAIRE TF
Model#: FFTR1814LWA
Serial#: BA24335493
Issue: Door seal
Diagnosis: Seal torn, ref door
Recommendation: Replace seal 241872513
Repair: Installed seal, tested good.
CC 30173 Dan Flores 7610 E 103rd Ave Winfield IN 219-746-8269
Subject: WASHER-SAMSUNG FL
Model#: WF520ABP/XAA
Serial#: Y08X54AZ700673E
Issue: Not draining
Diagnosis: Pencil found in pump cleanout. Drain hose inserted too far down standpipe. Pump noisy.
Recommendation: If Issue persists, replace drain pump DC31-00054A.
Repair: Removed object, adjusted drain. Tested good.
CC 30156 TJ Lux 265 E 123rd Pl CP IN 219-707-9372
Subject: DRYER-LG DF
Model#: DLGX7801WE
Serial#: 906KWZH82221
Issue: Noise
Diagnosis: Squeaky rear roller.
Recommendation: Replace rear rollers AGM75510755 (2 pack)
Parts required to complete repair. Parts on order.
WEDNESDAY 02/15/23
CC 30208 Stephen Munsey 1421 Wilderness Dr Schererville IN 312-934-3050
Subject: DRYER-WP DF TWO OF THEM
Model#: GGW9250PW1
Serial#: MS3012290+91
Issue: Intermittent button functionality
Diagnosis: Control issue, part discontinued.
Subject: WASHER-WP FL
Model#: CHW9400PW0
Serial#: CSS2218931
Issue: Start button intermittent
Diagnosis: Failed UI, part discontinued.
4th Appliance
Subject: WASHER-WP FL DOOR CTRL
Model#: WFW9620HW2
Serial#: CX3300044
Issue: Not starting
Diagnosis: Likely failed ACU. Door switch previously replaced. Confirmed with WP support.
Recommendation: Replace ACU W11483173.
Parts required to complete repair. Parts on order.
D1 89 D2 45 D3 45 D4 45 L 90 P 300 T 21.00 TOT $635
SAFEWARE 29709 FROM 01/06/23 Jacqeline Bell 2476 Crowsnest Drive Hobart IN 219-743-8497
Temp in ref 30 deg on arrival.
Repair: Installed control and thermistor. Tested good.
CC 30181+30182 Pam Lurie 14608 Euclid St Cedar Lake IN 940-300-2903
Subject: DISH-WP
Model#: WDF520PADM9
Serial#: FA2418099
Issue: No circulation
Diagnosis: Confirmed power to circulation pump.
Recommendation: Replace circulation pump W11612326.
Parts required to complete repair. Parts on order.
D 45 L 70 P 75 T 5.25 TOT 195.25
Subject: DRYER-MAY DF
Model#: MGD6230HW0
Serial#: MA0405155
Issue: Not starting
Diagnosis: Broken belt, tight idler
Recommendation: Replace maintenance kit 4392067.
Repair: Installed maintenance kit. Tested good.
THURSDAY 02/16/23
PHS 30207 Robert and Tracy Coleman 3381 W 19t Pl Gary IN 219-689-9509
Subject: REF-KA FDBF
Model#: KRFF305ESS00
Serial#: K53512693
Issue: Handles, seal, noise
Diagnosis: Left Ref seal torn. Noisy damper. Frz handle screw stripped.
Recommendation: Replace left seal W10830162, damper WPW10594329, and handle W11499276.
Parts required to complete repair. Parts on order.
PHS 30222 Dorothy Chandler 707 N Henry St Gary IN 219-614-3396
Subject: REF-CROSLEY SXS
Model#: CS24G6DB
Serial#: 19633711CA
Issue: Poor temps, melting ice
Diagnosis: Sealed system failure. Pic attached.
Recommendation: Cost of repair exceeds warranty, deem unrepairable.
PHS 30212+30213 Zafar Khan 875 Clearwater Cove E CP IN 219-308-2249
Subject: DISH-GE
Model#: GDF520PGD2WW
Serial#: GD825396B
Issue: No heat
Diagnosis: Failed PCB, no voltage to heater during diagnostics.
Recommendation: Replace heater WR51X10055.
Parts required to complete repair. Parts on order.
Subject: DRYER-WP DF
Model#: GGQ9800PW1
Serial#: MR2702469
Issue: Poor heat.
Diagnosis: Weak valve coils, lint in blower.
Recommendation: Replace coils, vacuum blower.
Repair: Replaced coils 279834, vacuumed blower. Tested good.
CC 30177 Helena Sagalovsky 1260 Covington Ct CP IN 219-662-7617
Subject: DISH-KA
Model#: KUDS01DJSS1
Serial#: FM2906362
Issue: Leak
Diagnosis: Leaky fill valve
Recommendation: Pumps noisy, replace unit.
CC 30041 FROM 02/02/23 Rob Jovanowski 2077 Nolan Ave CP IN 219-713-1491
Repair: Installed rear outer tub. Did not enjoy it one bit. Leak tested good. Rotor hits stator when fully tightened. Need washer?
FRIDAY 02/17/23
CC 30217 Alex Spork 10531 Fairview Pl Dyer IN 219-718-1005
Subject: DRYER-SAMSUNG DF
Model#: DV48J7700GW/A2
Serial#: 0AHZ5B3H500199P
Issue: Noise
Diagnosis: Front roller shot, idler locked
Recommendation: Replace idler DC93-00634A and roller DC97-16782A
Parts required to complete repair. Parts on order.
SQ WARR 30205 Nancy Depaoli 10764 Oakridge Ct St John IN 219-741-1415
Subject: WASHER-SQ TL
Model#: AWN632SP116TW01
Serial#: 2005015328
Issue: Noise
Diagnosis: Bottom bearing “flutter”. Also idler tight.
Recommendation: Per SQ support, washers between drive pulley and brake are fluttering. Add plastic washer 35535. Plastic/steel/plastic sandwich. Also idler kit 959P3.
Parts required to complete repair. Parts on order.
PHS 29815 FROM 01/18/23 Willie Freeman 625 Lincoln St Gary IN 219-885-1911
Partial repair: Installed valve.
Update: Filter housing failure, no water to filter. Door cams both side Failed.
Recommended: Replace filter housing 240396002, frz cam 242000502, ref cam 240328203, lower cams 240457701 (x2).
Parts on order.
PHS 30076 FROM 02/09/23 Loraine Perez 2714 Kenwood St Hammond IN 219-256-9923
Repair: Installed transmission. Tested good.
MONDAY 02/20/23
PHS 30207 FROM 02/16/23 Robert and Tracy Coleman 3381 W 19t Pl Gary IN 219-689-9509
Partial repair: Installed damper and handle.
Seal must be heat treated before installation. Will reschedule.
1ST YR FROM 01/16/23 Johnnie Ragland 6745 Ash Pl Gary IN 219-616-6264
Repair: Installed liner, rebuilt door. Tested good.
1ST YR SQ 29919 FROM 01/27/23 Deborah Richardson 6365 Grosbeak Ct Hobart IN 219-781-5555
Repair: Installed motor isolator kit upper and lower. Tested good, it behaved.
CC 29827 FROM 01/19/23 David Lucht 730 Harvest Ln CP IN 219-789-6389
Repair: Installed door gasket. Tested good.
D 89 previously paid. L 70 P 70 T4.90 TOT 144.90
CC 30156 FROM 02/14/23 TJ Lux 265 E 123rd Pl CP IN 219-707-9372
Noise stopped. Customer declined repair. Will guarantee service fee.
TUESDAY 02/21/23
CC 30259 + 30261 ZIDAN MGMT 510 Creekside Dr Lowell IN 217-898-5783
Bldg 648 unit 307
Subject: WASHER-WP VMW
Model#: WTW4855HW2
Serial#: CA5000276
Issue: Stopping
Diagnosis: Cold water valve slow
Recommendation: Replace valve W11038689.
Parts required to complete repair. Parts on order.
Bldg 600 unit 204
Subject: DRYER-WP TF
Model#: WGD4815EW0
Serial#: M53946038
Issue: Noise
Diagnosis: Squeaky idler
Repair: Installed maintenance kit 4392065. D89 L70 P55 T3.85 TOT 217.85
Third appliance
Bldg 507 unit 101
Subject: OVEN-WP
Model#: WFG505M0BB2
Serial#: VEB2671038
Issue: Burner
Diagnosis: Wow. Left rear burner valve shaft cracked.
Recommendation: Replace valve W11038689.
Parts required to complete repair. Parts on order.
WARR?
CENTRICITY 30241 Doug Bakker 9400 W 136th Pl Cedar Lake IN 219-688-2236
Subject: DISH-WP
Model#: WDT970SAHZ0
Serial#: F80637683
Issue: Top rack
Diagnosis: Top rack wheels broken
Repair: Installed adjuster kit W10712395. Tested good. Ran diagnostics, passed.
CC 30173 Dan Flores 7610 E 103rd Ave Winfield IN 219-746-8269
Repair: Installed drain pump, customer provided part.
L 80
1ST YR 30276 Kelli Parsley 12356 Hawthorne Pl Cedar Lake IN 219-779-4446
Subject: WASHER-MAY FL
Model#: MHW6630HC3
Serial#: CA4900979
Issue: Leak, vibration
Diagnosis: Water from ventilation tube. Sloppy shocks
Recommendation: Per WP service bulletin, replace stator W11354542 and remove vent tube deflector.
Parts required to complete repair. Parts on order.
Update-washer: Also shocks W11545322 ordered.
2nd Appliance
Subject: DRYER-MAY DF
Model#: MGD6630HC3
Serial#: MA4602766
Issue: Coding ERR
Diagnosis: Uncertain. Nothing in tech or owners manuals. Will call tech support next visit.
WEDNESDAY 02/22/23
CC 30279 NWI Veterans Village 839 Massachusets Gary IN 219-306-1875
Subject: DISH-FRIGIDAIRE
Model#: FFBD2408NB5B
Serial#: TH53060328
Issue: Not running
Diagnosis: Unit nonresponsive. Confirmed power to control
Recommendation: Replace control 5304512731.
Quote D89 L80 P140 T9.80 TOT 318.80. Approval required.
PHS 30207 FROM 02/16/23 Robert and Tracy Coleman 3381 W 19t Pl Gary IN 219-689-9509
Repair: Installed seal. Tested good.
PHS 29815 FROM 01/18/23 Willie Freeman 625 Lincoln St Gary IN 219-885-1911
Repar: Installed filter housing and door cams. Still no water to dispenser. Cust will replace filter and report.
PHS 30213 FROM 02/15/23 Zafar Khan 875 Clearwater Cove E CP IN 219-308-2249
Repair: Installed PCB. Results Uncertain, did not produce heat during diagnosis. Customer will test and report.
Update: Previous notes were incorrect. Part replaced is PCB WD21X22276
CC 30217 FROM 02/17/23 Alex Spork 10531 Fairview Pl Dyer IN 219-718-1005
Repair: Installed idler and roller. Tested good.
D89 L80 P82 T5.74 TOT 256.74
THURSDAY 02/23/23
PHS 30297 Denise Nichols 4425 E 13th Ave Gary IN 219-616-1754
Subject: WASHER-LG FL
Model#: WM9000HWA
Serial#: 602KWHX1Y305
Issue: Leak
Diagnosis: Leak at dispenser
Recommendation: Replace detergent box AAZ74567101
Partia Repair: Cleared clog from dispenser.
Parts required to complete repair. Parts on order.
2nd appliance?
Subject: WASHER-LG PEDESTAL
Model#: WD200CW
Serial#: 602KWAT32904
Issue: Coding E7
Diagnosis: E7 is pedestal switch failure
Recommendation: Replace switch EBF62495001
Parts required to complete repair. Parts on order.
CC 30208 FROM 02/15/23 Stephen Munsey 1421 Wilderness Dr Schererville IN 312-934-3050
Repair: Installed PCB. Tested good.
1ST YR 30294 Maryanne Simmonds 1520 Shady Ln Scherrerville IN 219-577-6183
Subject: WASHER-MAY VMW
Model#: MVW4505MW0
Serial#: CB4101033
Issue: Leak
Diagnosis: Leak in drain hose
Repair: Installed hose W11244231. Tested good.
CC 30274 JPD Development 811 N West St CP IN 219-306-0443
Subject: OVEN-AMANA
Model#: AGR5330BAB0
Serial#: VE84695347
Issue: No heat
Diagnosis: Failed igniter, open
Recommendation: Replace igniter W10918546.
Parts required to complete repair. Parts on order.
1ST YR 30258 Kyle Sharkey 550 Langen St Lowell IN 219-688-1657
Subject: WASHER-WP VMW
Model#: WTW4816FW2
Serial#: CA4200199
Issue: Noise
Diagnosis: Transmission noise 🙁
Recommendation: Replace transmission W11454741
Parts required to complete repair. Parts on order.
FRIDAY 02/24/23
1ST YR 30311 Janet Garcia 3516 Grand Blvd Highland IN 219-789-2896
Subject: DISH-WP
Model#: WDT730PAHV0
Serial#: FB3023024
Issue: No water
Diagnosis: House valve clogged
Recommendation: Replace house valve.
CC 30149 FROM 02/10/23 Linda Ault 1061 Sterling Ct CP IN 219-427-9883
Likely faulty frz thermistor. Ordered WR55X10025.
CC 30301 Bill Green 1265 Stillwater Pkwy CP IN 219-663-0244
Subject: REF-GE FDBF
Model#: GNE27JSMAFSS
Serial#: RM308532
Issue: Frz warm
Diagnosis: Sealed system failure 🙁
Recommendation: Replace unit D89
PHS 30302 Jackie Barber 4509 Goodrich Rd Valpo IN 219-921-5023
Subject: DRYER-KENMORE WP TF
Model#: 110.77442600
Serial#: MU1703017
Issue: No heat
Diagnosis: Open thermal fuse
Repair: Installed thermal fuse WP3392519. Tested good.
MONDAY 02/27/23
CC 30138 FROM 02/10/23 Catherine Harwood 10508 Freedom Way Cedar Lake IN 219-730-8554
Visit: Installed accelerometer, failed. Now indicating hall sensor failure (motor component).Recommended: Replace motor WH03X29524
CC 30345 Becca Duncan 1231 Maxwell St CP IN 219-680-9003
Subject: DISH-FRIGIDAIRE
Model#: FFCD2413US2A
Serial#: TH01074733
Issue: Heat/melting
Diagnosis: Failure in PCB heater circuit, sending power to heater during main wash cycle. Melted spray arm, damaged heater.
Recommendation: Replace heater 154825001, spray arm 5304517203 and PCB 5304531745.
Parts required to complete repair. Parts on order.
CC 30326 Kristin Niemiec 11660 Maryland St CP IN 219-742-1478
Subject: DISH-KA SQUARE
Model#: KDTM604KBS0
Serial#: FA1601093
Issue: Not filling
Diagnosis: Fill valve plug not seated. Faults in memory 3 valve related, 4th vent motor.
Repair: Plugged in valve, passed diags and test cycle.
MONDAY 02/28/23
NICHOLS – REFUSING TO SERVICE
CC 29173 FROM 11/21/22 Maria Rosa 6817 Forestdale Ave Hammond IN 219-484-8957
Repair: Installed blower. Tested good.
DROP OFF 30328 Ivy Kane Properties 1719 Westfield Ct Griffith IN 219-588-5146
Dropped off plugs.
CC 30341 Brad and Beth Aguayo 436 Spring Canyon Dr Hebron IN 219-310-9723
Subject: REF-KA FDBF 5 DOOR
Model#: KRMF706EBS01
Serial#: K80910208
Issue: Not cooling
Diagnosis: Sealed system failure, compressor and fans run, no cooling.
Recommendation: Referring to WP for service.
CC 30349 Kevin Bailey 11113 Mount Pl CP IN 219-613-4588
Subject: REF-WP BF
Model#: GB9FHDXWQ07
Serial#: K40908034
Issue: Temps
Diagnosis: Sealed system failure, slow leak.
Recommendation: Replace unit.
WEDNESDAY 03/01/23
ERIC WARR FROM 02/02/23 30001 Cristin Bergman 9252 Calumet Ave St John IN 708-374-7772
Diagnosis: Found thermistor fault codes in memory. Ordered thermistor WR55X29875.
1ST YR 30276 FROM 02/21/23 Kelli Parsley 12356 Hawthorne Pl Cedar Lake IN 219-779-4446
WASHER-Repair: Installed stator and shocks. Some motor noise, will inspect next visit.
DRYER: Update. Per WP tech support, cause unknown. Possibly thermistors or sensors. Will research and follow up.
1ST YR 30258 FROM 02/23/23 Kyle Sharkey 550 Langen St Lowell IN 219-688-1657
Repair: Installed transmission. Ran calibration and diagnostics. Tested good.
CC 30259 + 30261 ZIDAN MGMT 510 Creekside Dr Lowell IN 217-898-5783
Washer bldg 648 unit 30: Repair-installed valve, no change. Cust will replace house valve.
Credit part, no charge for part to cust. Charge D80 L70.
PHS 30360 Marciella Esparza 120 Parkview Ave Lowell IN 708-265-8715
Subject: REF-WP TF
Model#: WRT134TFDW00
Serial#: VSX0347103
Issue: Temps
Diagnosis: Sealed system failure
Recommendation: WP warrantee covers sealed system 5 yrs. Cust will contact whirlpool for support.
CC 30345 FROM 02/27/23 Becca Duncan 1231 Maxwell St CP IN 219-680-9003
Repair: Installed heater, spray arm and PCB. Tested good.
SQ WARR 30205 Nancy Depaoli 10764 Oakridge Ct St John IN 219-741-1415
Repair: Installed idler kit and flutter washer. Tested good.
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